Skip to main content

Two Rivers Ford

(1,027 reviews)
Visit Two Rivers Ford
Sales hours: 7:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 7:00am–7:00pm 7:00am–6:00pm
Tuesday 7:00am–7:00pm 7:00am–6:00pm
Wednesday 7:00am–7:00pm 7:00am–6:00pm
Thursday 7:00am–7:00pm 7:00am–6:00pm
Friday 7:00am–7:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 531-8834 (877) 531-8834
Used (855) 819-8214 (855) 819-8214
Service (615) 541-4761 (615) 541-4761

Reviews

(1,027 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Two Rivers Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Simple and Straight forward

My experience was good. I ordered a car. It showed up clean and undriven. There was no B.S. dealing with pricing . I do get A Plan so that helps. They gave me a good price for my trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Brandon, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Top notch have been with them over 15 years quality in

Top notch have been with them over 15 years quality in fast work We do not take our vehicles any other place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Keithhillekeith, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Chuck was friendly and professional and due to a recall

Chuck was friendly and professional and due to a recall repair Chuck kept me informed about what had to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for letting us know about your great experience with Chuck. We appreciate the kind words and five star review.

Steve Hess was our service advisor and he was very

Steve Hess was our service advisor and he was very professional and nice. He kept us advised how the work was going on our Fusion. Thank you, Steve

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Two Rivers Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

Tom was really helpful and went above and beyond.

Tom was really helpful and went above and beyond. He had everything ready for us when we go arrived. He stayed in constant communication. It was an easy process!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for telling us about your great experience. We appreciate you, and welcome to the Two Rivers Ford family!

Great Experience

The staff at Two Rivers Ford are 5 star material. Honest and transparent about the purchasing process. Great pricing as well with a fair amount given for my trade in

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks so much for the kind words and welcome to the Two Rivers Ford family!

Outstanding way to treat a customer.

Outstanding way to treat a customer. Process was easy and friendly. No pressure. I highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your wonderful response to the quality of service our Staff provides! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Lonnie and the team at Two Rivers are amazing to work

Lonnie and the team at Two Rivers are amazing to work with. They are true professionals. I will always recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I will highly recommend anyone looking to buy a Ford

I will highly recommend anyone looking to buy a Ford please checkout Two Rivers Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

They are Absolutely the best dealer with the best

They are Absolutely the best dealer with the best salesmen around the area in middle Tennessee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!