Reviews
Call Albert at Ford for your next ride!
Every time my family and friends need a ride, call Albert Matthews ! He and His Team with Homer Skelton Ford always go above and beyond to make the complete experience a comfortable one! Albert takes the time to find exactly what you're looking for! Albert came back to the office just find that special one my Husband and I realized we were looking for. The Finance Team makes that scary part so comfortable to experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hey look
I want to send a big thankyou to Homer skeleton Ford for their diligence in finding the perfect truck for me and being patient, to the readers I highly recommend you all drop in and check out their amazing staff and super inventory……😃😃😃😃
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Employee of the year! Matt McCalmon
Just wanted to share that you have an amazing employee working at this site. Matt McCalmon- he has old school manners and is very respectful to all he meets. We sold a truck and he had paperwork waiting on us, offered us water to drink and opened the doors for me. Very pleasant experience. Thanks Matt The McIntyres
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Horrible
Horrible! Do NOT buy from here! Paid $2,500 cash down on a car. It didn’t get 30 miles up the road! Motor went out in it. Had to have it towed back to the dealership! 4 months later, I still don’t have my car! But yet I’m making payments on it! Won’t call me back, won’t return my texts!!!!
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Edge 2020
Adrain was very easy to talk with about our car needs. Patient and willing to go the extra mile for us to see every car that fit out needs. Adrain was real knowledgeable of the different vehicles. He knew and pointed out all the functions on the car. Adrain kept the price in our budget. We felt he got us the most for our money. The whole experience was excellent. Everyone was friendly and treated us like family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No Stars!!!!
Ridiculous!!!!! Homer Skeleton Ford has had my vehicle for over 35 days and only performed 10 hours of service on it. Then when I pick up my vehicle the breaks were not working. Keep in mind, my breaks were not the original problem and worked fine. Only recently, did they give me a loaner vehicle because I complained about the inconvenience. They have drop the ball on a loyal customer. My experience with the people and their work has been less then stellar. There has been no difference between going to the dealership compared to a shade tree mechanic. DO NOT RECOMMEND!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Contact BJ for when buying a car.
BJ was a straight forward salesman. Very polite and always checked to make sure if we needed. A true man of his word. See BJ for your next car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service
BJ is GREAT!! I briefly spoke with the GM, he took time to interact with my grandson. Most others in the office passed by and simply turned their heads. I appreciate the hospitality he showed. BJ worked on my behalf and I truly appreciate him. I never thought I would drive a ford until my daughter bought one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
Austin did an excellent job of taking care of all of my concerns during my trade-in process. He worked with the team and got the value I was looking for and answered all of my questions about the truck I was purchasing in a timely fashion. Highly recommend Austin to anyone looking to purchase a vehicle! Austin quickly verified that the truck I found online was in stock and not already purchased like many online ads are these days. Outstanding service. The purchasing process took slightly longer than expected but was still a painless transaction. Highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2016 Jeep grand cherokee
I would recommend Homer Shelton to anyone. The salesman was absolutely wonderful. The best experience I’ve ever had buying a vehicle. Thanks Anthony bj bean for your special touch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
