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Herrin-Gear INFINITI

(1,106 reviews)
Visit Herrin-Gear INFINITI
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (601) 228-8194 (601) 228-8194
Used (601) 228-8459 (601) 228-8459
Service (601) 228-8604 (601) 228-8604

Inventory

See all 108 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2023.
Welcome to Herrin-Gear INFINITI! We are a trusted dealership located in Jackson, MS, serving the community and surrounding areas for over 30 years. Alongside our impressive range of INFINITI vehicles, we offer a diverse selection of well-maintained preowned vehicles. Explore our inventory and experience our commitment to quality and customer satisfaction.
Take High Street Exit for Low Prices

Service center

Phone number (601) 228-8604

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

(1,106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great staff.

Great staff. Taryn was wonderful as a service advisor and always provides great service whenever I come.

Great staff.

Great staff. Taryn was wonderful as a service advisor and always provides great service whenever I come.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, for your 5-star review! We’re so glad to hear that your service visits with us at Herrin-Gear INFINITI in Jackson, Mississippi, have consistently been positive. Taryn is truly an asset to our service team—her professionalism, attentiveness, and friendly approach make her a trusted advisor for many of our valued customers. It’s wonderful to know that she provided you with transparent pricing, timely updates, and excellent communication throughout your visit. Our goal is to deliver not only high-quality workmanship but also peace of mind, and your feedback lets us know we’re hitting the mark. We appreciate your continued trust and look forward to seeing you again for future service needs. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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Zach made sure I was taking care of.

Zach made sure I was taking care of. He was attentive and patient. Highly recommend him

Zach made sure I was taking care of.

Zach made sure I was taking care of. He was attentive and patient. Highly recommend him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We’re thrilled to hear that Zacc provided you with attentive, patient, and professional care during your visit to Herrin-Gear INFINITI. He takes pride in ensuring every customer feels supported and valued throughout the service process, and it’s wonderful to know he made such a positive impression. We truly appreciate your recommendation and look forward to welcoming you back for future INFINITI-certified service in Jackson, Mississippi. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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Zack provided great communications at Herrin-Gear, he

Zack provided great communications at Herrin-Gear, he patiently walked and explained the whole process; as well as my opinions!

Zack provided great communications at Herrin-Gear, he

Zack provided great communications at Herrin-Gear, he patiently walked and explained the whole process; as well as my opinions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! We're thrilled to hear that Zacc provided such great communication and took the time to patiently walk you through the entire process while valuing your opinions. His professionalism and attentiveness are perfect examples of the service experience we strive to deliver at Herrin-Gear INFINITI in Jackson, Mississippi. We're proud to have team members like Zacc who make vehicle service both seamless and customer-focused. We appreciate you choosing our INFINITI service center and look forward to serving you again. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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Taryn was a pleasure to work with.

Taryn was a pleasure to work with. She was very attentive and met all my expectations of a quality service business.

Taryn was a pleasure to work with.

Taryn was a pleasure to work with. She was very attentive and met all my expectations of a quality service business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your 5-star review of Herrin-Gear INFINITI! We’re thrilled to hear that Taryn delivered attentive care and met all your expectations for quality service. At Herrin-Gear INFINITI in Jackson, Mississippi, our service team takes pride in providing professional and personalized customer service to ensure every INFINITI owner leaves completely satisfied. Whether it’s routine maintenance, repairs, or detailed vehicle inspections, our goal is to make every service visit seamless and stress-free for drivers across the Jackson metro area. We appreciate your trust and look forward to serving your INFINITI for many miles ahead. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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The service was wonderful.

The service was wonderful. Zacc Avers provided great customer service. Got my truck in and out. Not a very long wait.

The service was wonderful.

The service was wonderful. Zacc Avers provided great customer service. Got my truck in and out. Not a very long wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your feedback! We are thrilled to hear that Zacc provided you with professional and timely service here at Herrin-Gear INFINITI in Jackson, MS. Our goal is always to ensure our guests feel confident in their vehicle care while enjoying a smooth and stress-free process. It is great to know your truck was serviced efficiently and that you were able to get back on the road quickly. We appreciate your trust in our INFINITI service department and look forward to assisting you with all of your future maintenance needs in the Jackson metro area. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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The salesman was friendly, professional and eager to

The salesman was friendly, professional and eager to answer our questions. He was helpful in assisting us to understand the features of the vehicle we purchased.

The salesman was friendly, professional and eager to

The salesman was friendly, professional and eager to answer our questions. He was helpful in assisting us to understand the features of the vehicle we purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear about your positive experience with our sales team here at Herrin-Gear INFINITI in Jackson, Mississippi. Providing friendly, professional, and knowledgeable service is what we strive for with every customer who visits us from Jackson, Madison, Ridgeland, Flowood, and beyond. Our sales consultants take pride in helping you understand every feature of your INFINITI so you can drive away with complete confidence in your purchase. Thank you for trusting Herrin-Gear INFINITI for your vehicle needs and for recommending us—we look forward to welcoming you back for future purchases, INFINITI Certified Service, and Genuine OEM Parts. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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Timely for appointment courteous; good follow through;

Timely for appointment courteous; good follow through; through; clean waiting are; checked on me while waiting

Timely for appointment courteous; good follow through;

Timely for appointment courteous; good follow through; through; clean waiting are; checked on me while waiting

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! We’re so pleased to hear that your visit with our Herrin-Gear INFINITI service department in Jackson, MS was timely, courteous, and handled with great follow-through. Our team strives to provide a clean and comfortable waiting area while also checking in to ensure your needs are met throughout your service experience. We truly appreciate your feedback and look forward to serving you again. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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Great service , wonderful staff , Patrick was very

Great service , wonderful staff , Patrick was very receptive and courteous . I would send my wife again for service

Great service , wonderful staff , Patrick was very

Great service , wonderful staff , Patrick was very receptive and courteous . I would send my wife again for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding 5-star review! We’re thrilled to hear that you had a great experience with our service department at Herrin-Gear INFINITI in Jackson, MS. Patrick and our entire team take pride in providing courteous, professional care to every guest, and it’s wonderful to know you feel confident trusting us with your family’s INFINITI service needs. We look forward to welcoming you and your wife back for future maintenance or repairs, and we’ll continue to deliver the top-notch service you deserve. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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I had Patrick as my service representative.

I had Patrick as my service representative. He was great. Got me in and out in little over an hour for my first service. Had the car washed. Nice waiting room with warm cresent rolls and coffee water etc. He was very professional

I had Patrick as my service representative.

I had Patrick as my service representative. He was great. Got me in and out in little over an hour for my first service. Had the car washed. Nice waiting room with warm cresent rolls and coffee water etc. He was very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent 5-star review! We’re thrilled to hear Patrick made your first service visit at Herrin-Gear INFINITI in Jackson, MS such a smooth and enjoyable experience. From timely service and a professional touch to complimentary amenities like fresh coffee, water, and warm crescent rolls in our comfortable waiting area, we take pride in creating a first-class INFINITI service experience for every guest. We appreciate your trust and look forward to seeing you at your next scheduled visit. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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I had Trish as my advisor and she was friendly and

I had Trish as my advisor and she was friendly and knowledgeable for all my Questions. I had Cornelius as my mechanic and he noted all of my needs to bring may truck in tip top shape.

I had Trish as my advisor and she was friendly and

I had Trish as my advisor and she was friendly and knowledgeable for all my Questions. I had Cornelius as my mechanic and he noted all of my needs to bring may truck in tip top shape.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your 5-star review of Herrin-Gear INFINITI in Jackson, MS! We’re thrilled to hear that Trish provided you with friendly and knowledgeable guidance while Cornelius ensured your truck received the care it needed to get back in top shape. Our service team takes pride in delivering trusted INFINITI maintenance and repairs to drivers from Jackson, Madison, Flowood, and beyond. We appreciate your confidence in us and look forward to assisting with your future service needs. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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