Reviews
My appointment was on time and completed with care that
My appointment was on time and completed with care that was completed as described by the service representative.
My appointment was on time and completed with care that
My appointment was on time and completed with care that was completed as described by the service representative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. We’re glad to hear your appointment began on time and that the service was completed just as your advisor explained. Clear communication and careful work are important to us. Please don’t hesitate to reach out if we can be of further help.
They were very dedicated to resolving my engine and
They were very dedicated to resolving my engine and transmission issues. The customer service was great.
They were very dedicated to resolving my engine and
They were very dedicated to resolving my engine and transmission issues. The customer service was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Douglas, thank you for your review. We’re glad to hear our team remained dedicated to resolving your engine and transmission concerns and that the customer service throughout the process made a positive impact. Please don’t hesitate to reach out if we can be of further help.
Great teamwork throughout Chesrown.
Great teamwork throughout Chesrown. The entire staff are very kind, and helpfull. Hi Lee recommended
Great teamwork throughout Chesrown.
Great teamwork throughout Chesrown. The entire staff are very kind, and helpfull. Hi Lee recommended
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chesrown has done it again, was provided excellent,
Chesrown has done it again, was provided excellent, courteous, and prompt service! Greeted by my Advisor from arrival, guided through the process to departure. It took me 45 minutes to drive to the dealership, service took less than 20 minutes?.as usual. I love this dealership!
Chesrown has done it again, was provided excellent,
Chesrown has done it again, was provided excellent, courteous, and prompt service! Greeted by my Advisor from arrival, guided through the process to departure. It took me 45 minutes to drive to the dealership, service took less than 20 minutes?.as usual. I love this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
The vehicle was as seen on the website.
The vehicle was as seen on the website. No bait and switch or the “car just sold.” The Finance Manager, Mr. Dillon was friendly and efficient. We paid cash so we were in and out 90 minutes ! My wife timed it.
The vehicle was as seen on the website.
The vehicle was as seen on the website. No bait and switch or the “car just sold.” The Finance Manager, Mr. Dillon was friendly and efficient. We paid cash so we were in and out 90 minutes ! My wife timed it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marcus, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
I have used Chesrown for all the service on my vehicle
I have used Chesrown for all the service on my vehicle and am extremely satisfied. I do stop in to schedule since i do not like the on line process. I do plan to continue to use the dealership for my service needs.
I have used Chesrown for all the service on my vehicle
I have used Chesrown for all the service on my vehicle and am extremely satisfied. I do stop in to schedule since i do not like the on line process. I do plan to continue to use the dealership for my service needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department personnel are always so efficient,
Service department personnel are always so efficient, professional, friendly, and knowledgeable. Everything always seems to run. So smoothly. I?m a fan! The new car sales department was great too, but I didn?t visit them this time .
Service department personnel are always so efficient,
Service department personnel are always so efficient, professional, friendly, and knowledgeable. Everything always seems to run. So smoothly. I?m a fan! The new car sales department was great too, but I didn?t visit them this time .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Patrick, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Always a great experience.
Always a great experience. Joe, our salesperson, has sold us three cars now and we will come back to him every time. Finance department was easy to work with and the facility is always clean and comfortable.
Always a great experience.
Always a great experience. Joe, our salesperson, has sold us three cars now and we will come back to him every time. Finance department was easy to work with and the facility is always clean and comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everything went very well.
Everything went very well. Ty handled my situation efficiently and things seemed to go smoothly. Was in and out in a perfectly reasonable time. Thanks to everyone.
Everything went very well.
Everything went very well. Ty handled my situation efficiently and things seemed to go smoothly. Was in and out in a perfectly reasonable time. Thanks to everyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
After the service , noticed some issues they could have
After the service , noticed some issues they could have taken care of . Didn?t get a 100 step look over report like the last dozen times.
After the service , noticed some issues they could have
After the service , noticed some issues they could have taken care of . Didn?t get a 100 step look over report like the last dozen times.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steven, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (740) 203-3131 to discuss your concerns, as your satisfaction is of utmost importance to us.