Sliman's Chrysler Dodge Jeep RAM

Had the displeasure of having to have my Jeep serviced at their service department. First off was told to make an appointment which I did for the following Tuesday, on said Tuesday my vehicle was not looked at and called back the next day to be told that they got busy and would look at it by the end of the week. A week and a half later and it was the same story got busy and couldn’t look at it. After 2 and a half weeks without the vehicle it was finally looked at and was told that dirty oil was causing it to overheat and a part was needed for the transmission. Now I have an extended warranty on it which covered the transmission issue but not the oil change. Warranty company said that they would waive the deductible and I even told the service department that they should call the warranty company to get it squared away but they did not and I was still charged for the deductible. After picking it up I drove it at normal highway speeds and it began over heating again. Was told that they drove it and that it was fixed yet now it is still overheating, clearly dirty oil was not the issue.

Gene and managers did a great job. This is how car buying SHOULD work but seldom does. Thanks all!

Stay away from this dealer's service department! This dealership is the worst I have ever dealt with. Example, service done to my Grand Cherokee required an part that retails at any dealership from anywhere between $93 and $131. I checked several dealers. Slimans charged $160 for the part! I also had a leaking power steering hose up forward under the radiator. I was told the car needed a complete new steering rack replace for $2,857!!!! If they didn't want to repalce the hose they should have just told me.

This worked out exactly as it should. I had a great experience working with this dealer. They were friendly and worked hard to get the right car for our needs.

Service dept is very rude. They tell you something needs fixed but doesn't. You can keep taking your car there and they still don't know what it is that's wrong or they tell you it's something it's not. They charge 135.00 to put your car on the lift to look it over. But when you go to pay that it will really come up to 158.00. They charge for seat covers etc that they use to check your car. When Pam was there it was different but now everyone is really rude. Trisha is rude and takes forever to wait on a customer. Highly don't recommend going there

Excellent sales and service department. Have purchased 5 vehicles and have always received stellar service in all areas!

I have never dealt with such unproffesionalism. My truck was transfered to Slimans by another dealer. Slimans had it for 2 and a half weeks. Nothing was done, or repaired. I called and was given the same story, we're checking wires, Yada Yada. I went to retrieve paperwork from my truck, only to find it sitting in the parking lot. My wife had previously purchased a jeep at this dealership and I thought them to be trustworthy. If you can't give me your word, you don't deserve my business. I will never shop here again.

Bought 2019 minivan, no owners manual, was told to go online. Wife got flat 2 months later, no spare, jack, nothing. We paid extra for CPO. Never again! Got hosed there....you would think for the extra $, they woulda actually DID inspection. Also donated to food bank to get 4 free oil changes, nope was told it was only 3!,... xxx! What kinda dealer does this????

We spent 80k on a truck here Had minor damage and made mistake of taking back here Never again Was garbage work and when not happy was called an xxxxxxx Don’t go here

Do not use this dealer for any service or for body shop work We were not happy and were called xxxxxxxx For being not happy We could not get keys until we paid Would never go there again