Reviews
Joe Vitale was very kind and explained in detail the
Joe Vitale was very kind and explained in detail the process which was a great experience. Joe, loves his job and it showed in his time spent with me from beginning to end of excelleng service he provided.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Joy was attentive and hardworking, taking time to search
Joy was attentive and hardworking, taking time to search her dealer network for the right vehicle for me even after my first visit. We looked at a few cars that I passed on, and when we find the one I wasn't pressured or rushed. She is calm, and clear, and earnest.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Miss Joy and Mr Russo were fantastic to work with I
Miss Joy and Mr Russo were fantastic to work with I recommend them to anybody
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! Thanks again for the recommendation, and have an amazing day!
I had a wonderful experience purchasing a used vehicle.
I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Crissy was very thorough and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Elena, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Joe was friendly and helpful.
Joe was friendly and helpful. I appreciated that he knew I had to wait for my service and got the job done quick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Safe travels!
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We hope you have a great day!
Easy appt.
Easy appt. Good greeter. Timely information by internet. Advisor went over details at the end.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about Ken Ganley Subaru Wickliffe! If you have any further questions, please give us a call. We're always happy to help!
Oil change and routine service done.
Oil change and routine service done. Fast. Well done. Pleasant surroundings and staff. Good job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about Ken Ganley Subaru Wickliffe! If you have any further questions, please give us a call. We're always happy to help!
I have been coming to this dealership for service for
I have been coming to this dealership for service for years. Joe Vitale was the best service representative that I have dealt with. He was personable and efficient and I was out of there within an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
Had a pleasant experience with the sales associates who
Had a pleasant experience with the sales associates who are reasonable and willing to work with their customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind words! We hope you continue to choose us for all your automotive needs! Take care!
First Service Experience with Ganley
Service man informed me of progress and even took the time to find out about my heated steering wheel. It took longer than I would have liked but I was informed about that due to the shortage of technicians, an issue everywhere these days. Just an oil change and tires rotated. It was a good first time experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kathleen, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Ken Ganley Subaru Wickliffe!