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Ken Ganley Subaru Wickliffe

(3,002 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,002 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Awesome

Brad was incredibly knowledgeable on the Subaru vehicles as well as his inventory. He made it happen and put me in the best Subaru vehicle for me. I could not have asked for a better or quicker experience, Yeah Brad!!! I’m would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Subaru of Wickliffe. Safe travels!

Great experience!

Hannah was very knowledgeable and friendly during the process of buying a new car. She even brought in toys and took the time to play with my 4yo while I read through the paperwork. I would recommend Hannah if you're looking for an efficient and no-nonsense salesperson that won't waste your valuable time! She was really attentive and still checks up on me :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Subaru of Wickliffe! We look forward to your next visit. Take care!

AMAZING! 1st Subaru STI

From the minute I walked into the dealership; to test driving the STI; to the time I drove my new STI off the lot everyone was welcoming and understanding. What stood out to me the most of all was how Brad Lunar, worked with me one on one explaining the complete process. I "NEVER" felt pressured in to purchasing the vehicle; he let me make all the decisions from beginning to end. Brad kept me updated when the vehicle was going to arrive and he granted all my requests on how to handle the vehicle once it arrived to the lot. He listened to my concerns and answered all my questions throughout the whole process. I would like Subaru to give him salesman of the year or top salesman of all time. I have dealt with dealerships/salesmen whom just wanted a sale or to get you in a new car because it is the newest on the block, with the Subaru team and Brad Lunar I "NEVER" felt that way. A sincere thank you to the Subaru team and a special THANK YOU to Brad! Great job, Brad!!! ~Lidija

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Subaru of Wickliffe! If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

Pleased for the second time.

This is the second Subaru I have gotten from Ganley East., the third in the family. Pleased to have efficient and personable people in their sales and in their service departments. Everyone has been pleasant . Nick Villella found me the perfect car even before I knew what I wanted exactly. He was not pushy and let the car sell itself. Brad Lunar was excellent in explaining the car upon delivery and makes me feel that he is there if I have questions. They both were pleasant and give car salespeople a great image.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello there, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out if there's anything we can do for you. Take care.

8th Subaru

I have been leasing Subarus for many years and this dealership has only gotten better with each visit. The staff is very pleasant and knowledgeable. My sales associate, James Callender, was excellent. He even made it a fun experience! I do not know why anyone would buy or lease a car that is not a Subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

First Subaru

Overall great experience! Everyone pulled together to make sure I left with the car I wanted at a very reasonable price and deal! There is a Subaru dealership 3 minutes from me, I will gladly spend the extra 20 minutes to see you guys again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Ganley Subaru of Wickliffe!

Awesome staff! Extremely helpful!

I had exceptionally great service from all of the employees I worked with during my car buying experience at Subaru. They were very efficient and willing to work with me. I love my new Subaru and I am thankful for all of the help I received, especially from Brad Lunar! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

NO PRESSURE

Brad Lunar you provided us with the BEST experience we have ever had buying a car. We appreciated your kindness and listening to our wants & needs. You never pressured us or rushed us in our decision. We love our new Outback ! We will be sure to recommend you to our friends. Thanks again. Rusty & John

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let the world know about your positive experience with Brad and our team! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Great!

Came in and left with a car. Sales process was perfection and I couldn’t be more pleased with my new Subaru. They truly made the process a breeze, unlike other dealers who put you through a torture system.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving our dealership!

great service from start to finish

Extremely wonderful customer service from start to finish! Great quality vehicle! I have comfort and ease knowing I am transporting my family in such a safe car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.