Reviews
My Salesman Mr.
My Salesman Mr. Willie Jefferion provided excellent service. In a timely manner. I'm a satisfied customer again. My car buying experience was great.Thank you again for great services.
My Salesman Mr.
My Salesman Mr. Willie Jefferion provided excellent service. In a timely manner. I'm a satisfied customer again. My car buying experience was great.Thank you again for great services.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Gloria! We truly appreciate your kind words about your experience at Nick Mayer Ford Mayfield and the excellent service provided by Willie. We're delighted to hear that you had a great car buying experience and are satisfied with our services. Our team looks forward to seeing you again in the future! Sincerely, The Nick Mayer Ford Mayfield Team
Great online experience!
Great online experience! Fast, easy & Matt made the process seamless! Vehicle was delivered to my home with NO issues! Thank you Nick Mayer you helped me pull off in my dream car.
Great online experience!
Great online experience! Fast, easy & Matt made the process seamless! Vehicle was delivered to my home with NO issues! Thank you Nick Mayer you helped me pull off in my dream car.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for your valuable review, Champelle! We're delighted to hear that you had a great online experience and that Matt was able to make the process seamless for you. It's fantastic that your dream car was delivered without any issues. Your support means a great deal to us, and our team looks forward to assisting you again at Nick Mayer Ford Mayfield! Enjoy your new vehicle! Sincerely, The Nick Mayer Ford Mayfield Team
Matt was patient in waiting for us to get the the point
Matt was patient in waiting for us to get the the point of buying my Bronco. He was terrific!
Matt was patient in waiting for us to get the the point
Matt was patient in waiting for us to get the the point of buying my Bronco. He was terrific!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Nick! We're thrilled to hear that Matt provided you with such great service during your purchase of the Ford Bronco. At Nick Mayer Ford Mayfield, we strive to make every experience enjoyable and it's fantastic to know that Matt was able to assist you patiently. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Nick Mayer Ford Mayfield Team
This was my best car buying experience.
This was my best car buying experience. The salespeople and management were kind, helpful and straightforward. I will be buying my next car from them as well.
This was my best car buying experience.
This was my best car buying experience. The salespeople and management were kind, helpful and straightforward. I will be buying my next car from them as well.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Elissa! It's great to hear that you had the best car-buying experience at Nick Mayer Ford Mayfield. Our team strives to provide kind and straightforward service, and we're delighted it made a positive impression on you. We look forward to assisting you with your next car purchase! Sincerely, The Nick Mayer Ford Mayfield Team
All expectations were met or exceeded.
All expectations were met or exceeded. The delivery of the truck was fine. Transaction was very efficient
All expectations were met or exceeded.
All expectations were met or exceeded. The delivery of the truck was fine. Transaction was very efficient
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We are thrilled to hear that all your expectations were met or exceeded during your transaction at Nick Mayer Ford Mayfield. It's great to know that the delivery of your truck was smooth and that you found the process efficient. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Nick Mayer Ford Mayfield Team
Serg was awesome!
Serg was awesome! We have worked with him in the past and were so happy then we came back when it was time to upgrade. He ended up finding the exact car I wanted and faster than we expected.
Serg was awesome!
Serg was awesome! We have worked with him in the past and were so happy then we came back when it was time to upgrade. He ended up finding the exact car I wanted and faster than we expected.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Holly! We are thrilled to hear about your positive experience with Serg at Nick Mayer Ford Mayfield. It's wonderful that he was able to find the exact car you wanted and make the process smooth for you. We appreciate your continued trust in us and look forward to assisting you again in the future! Sincerely, The Nick Mayer Ford Mayfield Team
Everyone we met was very helpful, no pressure at all.
Everyone we met was very helpful, no pressure at all. Easiest and smoothest experience I?ve ever had buying a new car. Great Customer service!
Everyone we met was very helpful, no pressure at all.
Everyone we met was very helpful, no pressure at all. Easiest and smoothest experience I?ve ever had buying a new car. Great Customer service!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Shawn! We truly appreciate your kind words about your experience at Nick Mayer Ford Mayfield. It's wonderful to hear that our team provided you with helpful, no-pressure service. We strive to make the car buying process as smooth as possible! We look forward to assisting you again in the future. Enjoy your new car! Sincerely, Colton Hinkle (440) 449-1000 ext: 269
Customer service completely terrible will not return
Customer service completely terrible will not return calls or stand behind vehicle called back multiple times no call back!
Customer service completely terrible will not return
Customer service completely terrible will not return calls or stand behind vehicle called back multiple times no call back!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We acknowledge your review and are currently looking into the events you’ve detailed.
Phone call would be nice and follow up about the problem with truck, like I said I wasn’t 20 min down road after I purchased the truck when light came on, I called James right away he said they would look into it and no response!
Pleasant and respectful listen to what I wanted and
Pleasant and respectful listen to what I wanted and worked with me to make my monthly payments affordable.
Pleasant and respectful listen to what I wanted and
Pleasant and respectful listen to what I wanted and worked with me to make my monthly payments affordable.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Joellen! I appreciate your feedback about the experience you had with us at Nick Mayer Ford Mayfield. It's great to hear that our team was able to listen to your needs and assist you in finding affordable monthly payments. We look forward to seeing you again. Sincerely, Colton Hinkle (440) 449-1000 ext: 269
The buying process was seamless.
The buying process was seamless. The salesman and finance team were exceptional. I originally went to look for a car for my son and we both ended up buying new cars. He was able to get the truck he wanted and I was able to buy a Bronco I loved.
The buying process was seamless.
The buying process was seamless. The salesman and finance team were exceptional. I originally went to look for a car for my son and we both ended up buying new cars. He was able to get the truck he wanted and I was able to buy a Bronco I loved.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, Equanna! We truly appreciate you taking the time to share your experience at Nick Mayer Ford Mayfield. It's fantastic to hear that both you and your son found the perfect vehicles, a Bronco for you and a truck for him. Our team is dedicated to making the buying process as seamless as possible, and we're glad you found our salesman and finance team exceptional. We look forward to seeing you both again! Sincerely, Colton Hinkle (440) 449-1000 ext: 269