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Ken Ganley Parma Hyundai

(1,353 reviews)
Visit Ken Ganley Parma Hyundai
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–4:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (440) 723-2571 (440) 723-2571
Used (440) 387-5832 (440) 387-5832
Service (216) 647-0708 (216) 647-0708

Inventory

See all 400 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2007.
Welcome to Ken Ganley Parma Hyundai in Parma also serving Cleveland Akron Lakewood and Strongsville. Located off 480 at Ridge Road and Brookpark Road. Our dealership has a wide selection of new and used Hyundai Cars Trucks and SUV's. When it comes to our customers we are committed to providing an outstanding customer experience! The friendly staff here at Ken Ganley Parma Hyundai is eager to assist you in you search for a new or pre-owned vehicle of your choice. Come visit our ALL NEW State-of-the-Art Hyundai Facility!
Got to Get A Car...Got to Get It at Ken Ganley!

Service center

Phone number (216) 647-0708

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(1,353 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Parma Hyundai from DealerRater.

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Car Service and repair work were always done with the

Car Service and repair work were always done with the utmost professionalism. I know Ganlely's work is of the highest quality. I would recommend Ganley to both friends and family for their automobile needs.

Car Service and repair work were always done with the

Car Service and repair work were always done with the utmost professionalism. I know Ganlely's work is of the highest quality. I would recommend Ganley to both friends and family for their automobile needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Robert, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Great team, always feels like you matters, friendly

Great team, always feels like you matters, friendly atmosphere, the customer service is amazing. Love the variety of vehicles and the quality of service. From the sale team to the service staff always gives you the confidence to do business with them.

Great team, always feels like you matters, friendly

Great team, always feels like you matters, friendly atmosphere, the customer service is amazing. Love the variety of vehicles and the quality of service. From the sale team to the service staff always gives you the confidence to do business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Hyundai Parma. If you have any further questions, please don't hesitate to reach out!

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Good service , excellent coffee machine.

Good service , excellent coffee machine. I would recommend this dealership for service. They did a good service job on my gv80 and in a timely manner.

Good service , excellent coffee machine.

Good service , excellent coffee machine. I would recommend this dealership for service. They did a good service job on my gv80 and in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Dan, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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We had a great experience!

We had a great experience! Don was amazing to work with and got us what we wanted! I would definitely recommend for anyone shopping for a new car!

We had a great experience!

We had a great experience! Don was amazing to work with and got us what we wanted! I would definitely recommend for anyone shopping for a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Autumn, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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Always phenomenal customer service when getting my

Always phenomenal customer service when getting my vehicle taken care of. Mike is the best!! The service dept is wonderful to work with. I appreciate it when coming in solo. I'm treated with respect

Always phenomenal customer service when getting my

Always phenomenal customer service when getting my vehicle taken care of. Mike is the best!! The service dept is wonderful to work with. I appreciate it when coming in solo. I'm treated with respect

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I want to give a shout out to A.

I want to give a shout out to A.J. And John for going above and beyond to make sure I was able to get a car to drive while they worked on my car. I flew in on Monday at 6:15 am and needed to meet my husband at a Doctor?s appointment at 2:20 pm. I had time to go home and get showered. They made sure I had a ride to pick up a car. The repairs were fixed a few days early! Couldn?t have had a better experience!

I want to give a shout out to A.

I want to give a shout out to A.J. And John for going above and beyond to make sure I was able to get a car to drive while they worked on my car. I flew in on Monday at 6:15 am and needed to meet my husband at a Doctor?s appointment at 2:20 pm. I had time to go home and get showered. They made sure I had a ride to pick up a car. The repairs were fixed a few days early! Couldn?t have had a better experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Nancy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Customer service representative was very helpful,

Customer service representative was very helpful, friendly and knowledgeable Service was performed well and very timely. Would highly recommend this dealer for both purchase and service.

Customer service representative was very helpful,

Customer service representative was very helpful, friendly and knowledgeable Service was performed well and very timely. Would highly recommend this dealer for both purchase and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Karen, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

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Treated me like I was important.

Treated me like I was important. Rocco Derenzis is all for the customers and makes you feel like I was family. I would recommend to see Rocco for a true fantastic experience.

Treated me like I was important.

Treated me like I was important. Rocco Derenzis is all for the customers and makes you feel like I was family. I would recommend to see Rocco for a true fantastic experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. If you have any further questions, please give us a call. We're always happy to help!

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Have worked with Troy for my past few leases.

Have worked with Troy for my past few leases. Always kind and professional. Great guy!

Have worked with Troy for my past few leases.

Have worked with Troy for my past few leases. Always kind and professional. Great guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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I have been coming to Ganley for 30 years.

I have been coming to Ganley for 30 years. I 'm a proud Hyundai owner and will be forever. Keep up the great work. Stay awesome

I have been coming to Ganley for 30 years.

I have been coming to Ganley for 30 years. I 'm a proud Hyundai owner and will be forever. Keep up the great work. Stay awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jennifer, thank you so much for your positive comments about Ken Ganley Hyundai Parma! We hope to see you soon!

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