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Spitzer Jeep RAM Brook Park

(1,114 reviews)
Visit Spitzer Jeep RAM Brook Park
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 10:00am–4:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2018 consumer dealer award

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New (888) 375-3981 (888) 375-3981
Used (877) 340-0806 (877) 340-0806
Service (888) 478-6138 (888) 478-6138

Inventory

See all 265 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2009.
At Spitzer we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today.
Our World Revolves Around You!

Service center

Phone number (888) 478-6138

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Karen Howard headshot
Karen Howard
Sales Consultant
(5 reviews)
Tony Black headshot
Tony Black
General Manager
(17 reviews)
Joshua Darnall headshot
Joshua Darnall
Service Lane Sales Manager
(7 reviews)
Anthony Nemi headshot
Anthony Nemi
Sales Consultant
(6 reviews)
Denise Baker headshot
Denise Baker
Service Advisor
(3 reviews)
Ashley Nelich headshot
Ashley Nelich
Sales Consultant
(3 reviews)
Crystal Barber headshot
Crystal Barber
Service Advisor
(3 reviews)
Kim Boutell headshot
Kim Boutell
Service Advisor
(2 reviews)
Lisa Jackson headshot
Lisa Jackson
Cashier Receptionist
(2 reviews)
Sean Mangan headshot
Sean Mangan
Service Advisor
(2 reviews)
Dennis Bosze Jr headshot
Dennis Bosze Jr
Parts Counterperson
(1 review)
Franklin Kelly headshot
Franklin Kelly
Service Manager
(1 review)
Anthony Skufca headshot
Anthony Skufca
Sales Consultant
(1 review)
Joseph Smakula headshot
Joseph Smakula
Service Advisor
(1 review)
Corey Tripp headshot
Corey Tripp
Service Advisor
(1 review)
Paul Wilson headshot
Paul Wilson
Service Director
(1 review)
Robert Anderson headshot
Robert Anderson
Parts Counterperson
Jamie Beverley headshot
Jamie Beverley
Sales Consultant
Shannon Chunn headshot
Shannon Chunn
Sales Consultant
Jim Crail headshot
Jim Crail
Fixed Operations Manager
Mel Curran headshot
Mel Curran
Sales Manager
Victoria Denis headshot
Victoria Denis
Service Advisor
Marangelis Fontanez headshot
Marangelis Fontanez
Service BDC Associate
Jonathan Gemelas headshot
Jonathan Gemelas
Finance Manager
Gena Gurnick headshot
Gena Gurnick
Cashier Receptionist
Brad Horvat headshot
Brad Horvat
Sales Consultant
Jesse Lee headshot
Jesse Lee
Finance Manager
Noah Linen headshot
Noah Linen
Service Advisor
Laura McKinley headshot
Laura McKinley
Service BDC Associate
Matt Myers headshot
Matt Myers
Used Car Buyer
Bob Paradise headshot
Bob Paradise
Sales Manager
Edward Petrella headshot
Edward Petrella
Sales Consultant
Richard Pietro headshot
Richard Pietro
Parts Counterperson
Robert Porvasnik headshot
Robert Porvasnik
Sales Consultant
Zachary Rosen headshot
Zachary Rosen
Sales Consultant
Lee Sanborn headshot
Lee Sanborn
Parts Counterperson
Justin Sandahl headshot
Justin Sandahl
Finance Manager
Anthony Scina Jr headshot
Anthony Scina Jr
Sales Consultant
Adam Sow headshot
Adam Sow
Sales Consultant
Christina Taylor headshot
Christina Taylor
Cashier Receptionist
Ian Tillman headshot
Ian Tillman
Parts Manager
Gregory Young headshot
Gregory Young
Parts Counterperson

Reviews

(1,114 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer Jeep RAM Brook Park from DealerRater.

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The service was great and professional.

The service was great and professional. Customer service answered all of my questions. I was treated with respect and courtesy. I was very satisfied with my service

The service was great and professional.

The service was great and professional. Customer service answered all of my questions. I was treated with respect and courtesy. I was very satisfied with my service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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Very fast and professional sales person that provided a

Very fast and professional sales person that provided a great price and a great truck.

Very fast and professional sales person that provided a

Very fast and professional sales person that provided a great price and a great truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Spitzer Jeep RAM Brook Park, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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Nice people to deal with very through and go out of there

Nice people to deal with very through and go out of there way to help you

Nice people to deal with very through and go out of there

Nice people to deal with very through and go out of there way to help you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Jeep RAM Brook Park, we look forward to having you as a valued customer for many years to come!

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I went in to Spitzer Motor city on Brookpark to buy a

I went in to Spitzer Motor city on Brookpark to buy a used car and they surpassed all my expectations. Tony Nemmi was my sales person and was knowledgeable and patient. The sales manager Bob Paradise personally came over and thanked me for my business. The finance manager Jessie made sure I understood all of my own decisions. "WOW"

I went in to Spitzer Motor city on Brookpark to buy a

I went in to Spitzer Motor city on Brookpark to buy a used car and they surpassed all my expectations. Tony Nemmi was my sales person and was knowledgeable and patient. The sales manager Bob Paradise personally came over and thanked me for my business. The finance manager Jessie made sure I understood all of my own decisions. "WOW"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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Both salesman did an excellent job showing me the

Both salesman did an excellent job showing me the vehicles and going through the ins and outs of finalizing the car deal. Finance managers did an excellent job as well. Only mark would be that the inside of car could have been detailed better

Both salesman did an excellent job showing me the

Both salesman did an excellent job showing me the vehicles and going through the ins and outs of finalizing the car deal. Finance managers did an excellent job as well. Only mark would be that the inside of car could have been detailed better

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

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5 weeks service on my 2020 not fixed.

5 weeks service on my 2020 not fixed.no return call from manager Frank. Will not take my call at all. Charged me for my loaner. My truck is currently at another mechanic because spitzler won't fix my truck but they received $1700 from me. HORRIBLE

5 weeks service on my 2020 not fixed.

5 weeks service on my 2020 not fixed.no return call from manager Frank. Will not take my call at all. Charged me for my loaner. My truck is currently at another mechanic because spitzler won't fix my truck but they received $1700 from me. HORRIBLE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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Check the Google reviews I suspect you had taken down, I

Check the Google reviews I suspect you had taken down, I appealed so it should be back shortly

Check the Google reviews I suspect you had taken down, I

Check the Google reviews I suspect you had taken down, I appealed so it should be back shortly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Walter, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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Denise, Sean, and Tony (Auto Mechanic) were amazing in

Denise, Sean, and Tony (Auto Mechanic) were amazing in making sure that my car issue was handled appropriately. Tony's wealth of knowledge in car service was evident during my interactive dialogue with him regarding my car trouble. SPITZER Dodge Ram in Brookpark continues to impress me with their top notch customer service. Thank you!

Denise, Sean, and Tony (Auto Mechanic) were amazing in

Denise, Sean, and Tony (Auto Mechanic) were amazing in making sure that my car issue was handled appropriately. Tony's wealth of knowledge in car service was evident during my interactive dialogue with him regarding my car trouble. SPITZER Dodge Ram in Brookpark continues to impress me with their top notch customer service. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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They Did a great job making sure I got the car I wanted

They Did a great job making sure I got the car I wanted and approved!!!

They Did a great job making sure I got the car I wanted

They Did a great job making sure I got the car I wanted and approved!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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Staff I was very pleasant.

Staff I was very pleasant. Service was excellent. Waiting area was comfortable. Will be back

Staff I was very pleasant.

Staff I was very pleasant. Service was excellent. Waiting area was comfortable. Will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Spitzer Jeep RAM Brook Park. We appreciate your business and hope to see you again soon!

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See all 1114 reviews