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Jay Honda

(1,926 reviews)
Visit Jay Honda
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–4:00pm Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2014 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 372-6421 (877) 372-6421
Used (877) 812-2603 (877) 812-2603
Service (877) 838-4853 (877) 838-4853

Inventory

See all 207 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2025.
Jay Honda in Bedford OH is proud to be an automotive leader in our community. Since opening our doors Jay Honda has maintained our solid commitment to our customers by offering a wide selection of cars trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle we'll help you find a car that works for you! Even if you have bad credit or are a first time car buyer you can trust that Jay Honda will professionally fit you into the automobile of your choice.
Why Would You Go Anywhere Else?

Service center

Phone number (877) 838-4853

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,926 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Honda from DealerRater.

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They took care of everything I needed, and helped immensely with hail damage of a new car I bought.

They took care of everything I needed, and helped immensely with hail damage of a new car I bought.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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tremendous a a a a a a a a a a a a a a a a a a

tremendous a a a a a a a a a a a a a a a a a a

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I can always count on a friendly service advisor, a skilled technician, and quality work to be done in a timely fashion. And that is what I received this trip and every trip to Jay Honda. Keep up the good work.

I can always count on a friendly service advisor, a skilled technician, and quality work to be done in a timely fashion. And that is what I received this trip and every trip to Jay Honda. Keep up the good work.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The trade-in and new purchase process was run very well by Rob from Sales and Scott from Finance.

The trade-in and new purchase process was run very well by Rob from Sales and Scott from Finance.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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The seller Micht Sánchez behaves in an exceptional way I will recommend him a lot

The seller Micht Sánchez behaves in an exceptional way I will recommend him a lot

Rating breakdown (out of 5):
Customer service
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I received great service. The person who helped me was great and friendly. I enjoyed my experience.

I received great service. The person who helped me was great and friendly. I enjoyed my experience.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Easy to work with everyone I interacted with at the dealership. I would recommend Jay Honda.

Easy to work with everyone I interacted with at the dealership. I would recommend Jay Honda.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Another good experience with the service department at Jay Honda. They keep my Honda running, explain the work before they do it, and the pricing has been straightforward. I have been a customer for years. One question for the team: do you offer any discounts for long-term customers?

Another good experience with the service department at Jay Honda. They keep my Honda running, explain the work before they do it, and the pricing has been straightforward. I have been a customer for years. One question for the team: do you offer any discounts for long-term customers?

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I had a great experience with purchasing my vehicle. Everyone was nice and helpful. Thank you

I had a great experience with purchasing my vehicle. Everyone was nice and helpful. Thank you

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I've owned Honda's since 1990 and have had them consistently serviced at Jay Honda in Bedford. Ty and Marc in the service department have applied any discounts they could to the cost. Repairs/maintenance are always done in a timely manner. An unscheduled software update to enhance performance was also done at my last service.

I've owned Honda's since 1990 and have had them consistently serviced at Jay Honda in Bedford. Ty and Marc in the service department have applied any discounts they could to the cost. Repairs/maintenance are always done in a timely manner. An unscheduled software update to enhance performance was also done at my last service.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 1926 reviews

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