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Jay Honda

(1,823 reviews)
Visit Jay Honda
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–4:00pm Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2014 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 372-6421 (877) 372-6421
Used (877) 812-2603 (877) 812-2603
Service (877) 838-4853 (877) 838-4853

Inventory

See all 205 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2025.
Jay Honda in Bedford OH is proud to be an automotive leader in our community. Since opening our doors Jay Honda has maintained our solid commitment to our customers by offering a wide selection of cars trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle we'll help you find a car that works for you! Even if you have bad credit or are a first time car buyer you can trust that Jay Honda will professionally fit you into the automobile of your choice.
Why Would You Go Anywhere Else?

Service center

Phone number (877) 838-4853

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,823 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Honda from DealerRater.

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We really appreciate the care that our Service Advisior Sandy Taylor showed, especially to our service needs. Sandy continued to keep us updated on the progress of our vehicle. She even went the extra mile to provide us with a vehicle until ours was completely finished. She even brought it to our attention that the damage to our vehicle would be covered under our insurance, and that was definitely a major relief. Thank you Sandy, we really appreciated all of your help and care from start to finish, she treated us like family.

We really appreciate the care that our Service Advisior Sandy Taylor showed, especially to our service needs. Sandy continued to keep us updated on the progress of our vehicle. She even went the extra mile to provide us with a vehicle until ours was completely finished. She even brought it to our attention that the damage to our vehicle would be covered under our insurance, and that was definitely a major relief. Thank you Sandy, we really appreciated all of your help and care from start to finish, she treated us like family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Rob is an old style salesman who believes that the relationship between salesman and customer is important. It is. He's the only reason I keep coming back. If he ever leaves, I'm following him to his new dealership.

Rob is an old style salesman who believes that the relationship between salesman and customer is important. It is. He's the only reason I keep coming back. If he ever leaves, I'm following him to his new dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Marc provided outstanding customer service, I was provided a ride home and picked up when my vehicle was ready. The staff always goes above and beyond.

Marc provided outstanding customer service, I was provided a ride home and picked up when my vehicle was ready. The staff always goes above and beyond.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Rob is an old style salesman who believes that the relationship between salesman and customer is important. It is. He's the only reason I keep coming back. If he ever leaves, I'm following him to his new dealership.

Rob is an old style salesman who believes that the relationship between salesman and customer is important. It is. He's the only reason I keep coming back. If he ever leaves, I'm following him to his new dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Brought my car in for service for noise on passenger front side.and basically was shown irrelevant things and left with the same issue.

Brought my car in for service for noise on passenger front side.and basically was shown irrelevant things and left with the same issue.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Love jay Honda and sandy in service. Professional fair and responsive I won’t go any where else

Love jay Honda and sandy in service. Professional fair and responsive I won’t go any where else

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I came in for an oil change and the Service mechanic tried to upsale me into spending $600 in services l didn’t need.

I came in for an oil change and the Service mechanic tried to upsale me into spending $600 in services l didn’t need.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
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I went in for a final checkup just under my 3 year expiration with only 24,000 miless on my CRV. Annoying that they wanted to charge me to diagnose things, i had a serious lack of trust when they quoted me tire and a new rim, considering that the retail price for the rim was $300 more than retail price. Needless to say, I wont be going back to them.

I went in for a final checkup just under my 3 year expiration with only 24,000 miless on my CRV. Annoying that they wanted to charge me to diagnose things, i had a serious lack of trust when they quoted me tire and a new rim, considering that the retail price for the rim was $300 more than retail price. Needless to say, I wont be going back to them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
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The dealership workers were very accommodating and friendly, no matter how tedious the process was they remain so calm and friendly

The dealership workers were very accommodating and friendly, no matter how tedious the process was they remain so calm and friendly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great young salesman: Ibrahim! And a wonderful team, from management, service dept, finance, and clerical, and auto prep! !

Great young salesman: Ibrahim! And a wonderful team, from management, service dept, finance, and clerical, and auto prep! !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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