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Jay Honda

(1,868 reviews)
Visit Jay Honda
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–4:00pm Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2014 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 372-6421 (877) 372-6421
Used (877) 812-2603 (877) 812-2603
Service (877) 838-4853 (877) 838-4853

Inventory

See all 213 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2025.
Jay Honda in Bedford OH is proud to be an automotive leader in our community. Since opening our doors Jay Honda has maintained our solid commitment to our customers by offering a wide selection of cars trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle we'll help you find a car that works for you! Even if you have bad credit or are a first time car buyer you can trust that Jay Honda will professionally fit you into the automobile of your choice.
Why Would You Go Anywhere Else?

Service center

Phone number (877) 838-4853

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,868 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Honda from DealerRater.

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Very professional and reasonable agents are great and this dealership is one of the oldest in Cleveland

Very professional and reasonable agents are great and this dealership is one of the oldest in Cleveland

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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We are grateful to the Honda service team and mechanic who inspected our vehicle for safety after we were rear-ended at a stoplight. Thanks for helping keep my family safe!

We are grateful to the Honda service team and mechanic who inspected our vehicle for safety after we were rear-ended at a stoplight. Thanks for helping keep my family safe!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Process over email was fast, easy and without drama and stress. Pick up was enjoyable.

Process over email was fast, easy and without drama and stress. Pick up was enjoyable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The dealership was most satisfactory. The sales department and staff were most helpful. We bought a car start to finish in 24 hours.

The dealership was most satisfactory. The sales department and staff were most helpful. We bought a car start to finish in 24 hours.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Sandra at Jay Honda took good care of my car and made sure everything was fixed

Sandra at Jay Honda took good care of my car and made sure everything was fixed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They always treat us good and ask us if interested in buying or leasing a new car which is nice

They always treat us good and ask us if interested in buying or leasing a new car which is nice

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service from the time I got there until the time that I left.Thanks

Excellent service from the time I got there until the time that I left.Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The sound of riding in my car is equivalent to that of listening for a pin to drop in the grass. Purr fect!

The sound of riding in my car is equivalent to that of listening for a pin to drop in the grass. Purr fect!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Omar my salesperson is awesome, but I there was to be a wrong correct from a previous finance person that was not taken care of

Omar my salesperson is awesome, but I there was to be a wrong correct from a previous finance person that was not taken care of

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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I had a dead battery and needed to go out of town in a matter of hours. They not only had my battery, but got me in as soon as I arrived. Besides replacing my battery, they did a full check on my electronics to make sure nothing was damaged. They had me done and out the door in under 90 minutes! They were all so nice and professional! I really appreciated their help that day. Thank you so much!

I had a dead battery and needed to go out of town in a matter of hours. They not only had my battery, but got me in as soon as I arrived. Besides replacing my battery, they did a full check on my electronics to make sure nothing was damaged. They had me done and out the door in under 90 minutes! They were all so nice and professional! I really appreciated their help that day. Thank you so much!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 1868 reviews