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Jay Honda

(1,882 reviews)
Visit Jay Honda
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–4:00pm Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2014 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 372-6421 (877) 372-6421
Used (877) 812-2603 (877) 812-2603
Service (877) 838-4853 (877) 838-4853

Inventory

See all 204 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2025.
Jay Honda in Bedford OH is proud to be an automotive leader in our community. Since opening our doors Jay Honda has maintained our solid commitment to our customers by offering a wide selection of cars trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle we'll help you find a car that works for you! Even if you have bad credit or are a first time car buyer you can trust that Jay Honda will professionally fit you into the automobile of your choice.
Why Would You Go Anywhere Else?

Service center

Phone number (877) 838-4853

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,882 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Honda from DealerRater.

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Wonderful leadership humble and kind really know how to work with the people. It was a blessing in an honor to be there with their health

Wonderful leadership humble and kind really know how to work with the people. It was a blessing in an honor to be there with their health

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Mr. Omar was great to work with. He was well informed and knowledgeable about the vehicle.

Mr. Omar was great to work with. He was well informed and knowledgeable about the vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Every time I interact with the service department at Jay Honda, I'm impressed with the easy nature and professionalism of the staff. I feel like the service agents listen to my concerns, give me options to fit my needs (when they can), and help me make good decisions to maintain my vehicle.

Every time I interact with the service department at Jay Honda, I'm impressed with the easy nature and professionalism of the staff. I feel like the service agents listen to my concerns, give me options to fit my needs (when they can), and help me make good decisions to maintain my vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My service Advisor Marc was a true gentleman and very courteous. He didn't try to push a bunch of services that my car didn't need immediately. He even found special deals to help me save money on my CR-V's service. He definitely went above and beyond my expectations, and I would love to have him as my advisor again next time. Thanks to Jay Honda for having such a nice, hardworking person on your team!

My service Advisor Marc was a true gentleman and very courteous. He didn't try to push a bunch of services that my car didn't need immediately. He even found special deals to help me save money on my CR-V's service. He definitely went above and beyond my expectations, and I would love to have him as my advisor again next time. Thanks to Jay Honda for having such a nice, hardworking person on your team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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They are professional and courteous in explaining the repairs that are required for my vehicle. The repairs are then completed in a timely fashion.

They are professional and courteous in explaining the repairs that are required for my vehicle. The repairs are then completed in a timely fashion.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Recall work caused 1000 in repairs. It was airbag recall. Had to have new harness placed. Adapted van

Recall work caused 1000 in repairs. It was airbag recall. Had to have new harness placed. Adapted van

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Great pricing, selection and customer service. Made the process very easy from start to finish.

Great pricing, selection and customer service. Made the process very easy from start to finish.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great as always! Sandra is very professional, and prepares you for the bill prior to brining in the care. She does a wonderful job!

Great as always! Sandra is very professional, and prepares you for the bill prior to brining in the care. She does a wonderful job!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The salesman Mel was efficient and guided me through the buying process. The deal went smoothly without an issue or problem. Thanks.

The salesman Mel was efficient and guided me through the buying process. The deal went smoothly without an issue or problem. Thanks.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Jill (service dept) is an incredible asset to your company--She is extremely professional and lovely!

Jill (service dept) is an incredible asset to your company--She is extremely professional and lovely!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 1882 reviews

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