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Jay Honda

(1,874 reviews)
Visit Jay Honda
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–4:00pm Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2014 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 372-6421 (877) 372-6421
Used (877) 812-2603 (877) 812-2603
Service (877) 838-4853 (877) 838-4853

Inventory

See all 203 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2025.
Jay Honda in Bedford OH is proud to be an automotive leader in our community. Since opening our doors Jay Honda has maintained our solid commitment to our customers by offering a wide selection of cars trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle we'll help you find a car that works for you! Even if you have bad credit or are a first time car buyer you can trust that Jay Honda will professionally fit you into the automobile of your choice.
Why Would You Go Anywhere Else?

Service center

Phone number (877) 838-4853

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,874 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Honda from DealerRater.

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Jill (service dept) is an incredible asset to your company--She is extremely professional and lovely!

Jill (service dept) is an incredible asset to your company--She is extremely professional and lovely!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The lovely lady in the Service department is awesome is it Jill? Thanks And Rob, I enjoy him too.

The lovely lady in the Service department is awesome is it Jill? Thanks And Rob, I enjoy him too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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We have leased from Jay Honda our past 4 vehicles and have had always good service.

We have leased from Jay Honda our past 4 vehicles and have had always good service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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When I went there I had no problem with describing what I wanted a what I was looking for in a vehicle! They did a wonderful job with helping me an getting the job done

When I went there I had no problem with describing what I wanted a what I was looking for in a vehicle! They did a wonderful job with helping me an getting the job done

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Very welcoming and took my car in immediately and was fixed very fast!! thanks you very much

Very welcoming and took my car in immediately and was fixed very fast!! thanks you very much

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Vehicle didnt make it a week before having transmission problems. The staff was pleasant and professional...vehicle just had issues.

Vehicle didnt make it a week before having transmission problems. The staff was pleasant and professional...vehicle just had issues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Great Service! Marc was very helpful and attentive! I am always using Jay Honda to service my cars.

Great Service! Marc was very helpful and attentive! I am always using Jay Honda to service my cars.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very professional and reasonable agents are great and this dealership is one of the oldest in Cleveland

Very professional and reasonable agents are great and this dealership is one of the oldest in Cleveland

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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We are grateful to the Honda service team and mechanic who inspected our vehicle for safety after we were rear-ended at a stoplight. Thanks for helping keep my family safe!

We are grateful to the Honda service team and mechanic who inspected our vehicle for safety after we were rear-ended at a stoplight. Thanks for helping keep my family safe!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Process over email was fast, easy and without drama and stress. Pick up was enjoyable.

Process over email was fast, easy and without drama and stress. Pick up was enjoyable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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See all 1874 reviews

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