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Jay Honda

(1,765 reviews)
Visit Jay Honda
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–4:00pm Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2014 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 372-6421 (877) 372-6421
Used (877) 812-2603 (877) 812-2603
Service (877) 838-4853 (877) 838-4853

Inventory

See all 278 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2025.
Jay Honda in Bedford OH is proud to be an automotive leader in our community. Since opening our doors Jay Honda has maintained our solid commitment to our customers by offering a wide selection of cars trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle we'll help you find a car that works for you! Even if you have bad credit or are a first time car buyer you can trust that Jay Honda will professionally fit you into the automobile of your choice.
Why Would You Go Anywhere Else?

Service center

Phone number (877) 838-4853

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,765 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Honda from DealerRater.

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The staff there are wonderful to work with.

The staff there are wonderful to work with. Making appointments for service is easy and convenient. I worked with Dave and Jill and both are fantastic and knowledgeable. The waiting room area is comfortable. I really appreciated the coffee and snack selection. What a bonus! I definitely recommend using the service department for my car needs.

The staff there are wonderful to work with.

The staff there are wonderful to work with. Making appointments for service is easy and convenient. I worked with Dave and Jill and both are fantastic and knowledgeable. The waiting room area is comfortable. I really appreciated the coffee and snack selection. What a bonus! I definitely recommend using the service department for my car needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Since I only dealt with service I can only speak of them.

Since I only dealt with service I can only speak of them. The gentleman that took care of me was fantastic. Friendly, explained everything, offered the free coffee and snacks. Work was quick. Waiting area adequate.

Since I only dealt with service I can only speak of them.

Since I only dealt with service I can only speak of them. The gentleman that took care of me was fantastic. Friendly, explained everything, offered the free coffee and snacks. Work was quick. Waiting area adequate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very good dealership.

Very good dealership. Work done professionally and on time. Prices are high, but it is worth it

Very good dealership.

Very good dealership. Work done professionally and on time. Prices are high, but it is worth it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Everyone was very helpful and made out.

Everyone was very helpful and made out. Buying experience very easy and made the process easier for everyone to be able to get the car.

Everyone was very helpful and made out.

Everyone was very helpful and made out. Buying experience very easy and made the process easier for everyone to be able to get the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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175 Boardway Jay Honda is the best that's why I've been

175 Boardway Jay Honda is the best that's why I've been with them over 5yrs.JAY HONDA #1.

175 Boardway Jay Honda is the best that's why I've been

175 Boardway Jay Honda is the best that's why I've been with them over 5yrs.JAY HONDA #1.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Sandy Taylor is an excellent service rep who always

Sandy Taylor is an excellent service rep who always presents the options in a clear concise way.

Sandy Taylor is an excellent service rep who always

Sandy Taylor is an excellent service rep who always presents the options in a clear concise way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Friendly keeps clients and their needs at top priority.

Friendly keeps clients and their needs at top priority.Thanks to everyone Great job to all

Friendly keeps clients and their needs at top priority.

Friendly keeps clients and their needs at top priority.Thanks to everyone Great job to all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Personally speaking, I felt that the salesman wasted my

Personally speaking, I felt that the salesman wasted my time. Also, the manager as well, I was very disappointed. They called me in as assuming that they were going to give me some type of deal because they were trying to buy my vehicle, but it did not add up to me highly disappointed, and they knew that my lease was not up until October of this year. But they should not put a sales pitch out there , like they're going to give you the best deal and then try to give you an astronomical car note on top of it very not appreciated

Personally speaking, I felt that the salesman wasted my

Personally speaking, I felt that the salesman wasted my time. Also, the manager as well, I was very disappointed. They called me in as assuming that they were going to give me some type of deal because they were trying to buy my vehicle, but it did not add up to me highly disappointed, and they knew that my lease was not up until October of this year. But they should not put a sales pitch out there , like they're going to give you the best deal and then try to give you an astronomical car note on top of it very not appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Matt was amazing and provided immediate and great

Matt was amazing and provided immediate and great service. I can’t thank him enough. Great guy too!

Matt was amazing and provided immediate and great

Matt was amazing and provided immediate and great service. I can’t thank him enough. Great guy too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always pleasant.

Always pleasant. Always explain what needs work. Very helpful and patient. Usually accurate about how long the wait

Always pleasant.

Always pleasant. Always explain what needs work. Very helpful and patient. Usually accurate about how long the wait

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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