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Jay Honda

(1,800 reviews)
Visit Jay Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–4:00pm Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2014 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 372-6421 (877) 372-6421
Used (877) 812-2603 (877) 812-2603
Service (877) 838-4853 (877) 838-4853

Inventory

See all 237 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2025.
Jay Honda in Bedford OH is proud to be an automotive leader in our community. Since opening our doors Jay Honda has maintained our solid commitment to our customers by offering a wide selection of cars trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle we'll help you find a car that works for you! Even if you have bad credit or are a first time car buyer you can trust that Jay Honda will professionally fit you into the automobile of your choice.
Why Would You Go Anywhere Else?

Service center

Phone number (877) 838-4853

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,800 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Honda from DealerRater.

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Everyone was very nice and very helpful. My family has been going there for more than 20 years!

Everyone was very nice and very helpful. My family has been going there for more than 20 years!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I finally got an answer so I was satisfied. BUT NOW MY TIRE PRESSURE LIGHT IS ON.

I finally got an answer so I was satisfied. BUT NOW MY TIRE PRESSURE LIGHT IS ON.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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The whole experience was very good. I would recommend Jay Honda to other friends and people.

The whole experience was very good. I would recommend Jay Honda to other friends and people.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Exceptional service from Justin Maiden. Came in, told him what I wanted, and he made it happen. Walked out within hours with the vehicle I wanted, with my vehicle traded in. All done, and very easy on me.

Exceptional service from Justin Maiden. Came in, told him what I wanted, and he made it happen. Walked out within hours with the vehicle I wanted, with my vehicle traded in. All done, and very easy on me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Had to leave car overnight but the work done on it was sufficiently no problem with work

Had to leave car overnight but the work done on it was sufficiently no problem with work

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Jill Ziehm, the Service Advisor, was excellent! She was knowledgeable, patient, and a great communicator. She was thorough in explaining things to me and keeping me updated on her dealings with my insurance company. I was given a loaner car so that I could get to and from work while my car was being repaired. Jill was always a step ahead of problems and readily had solutions for them.

Jill Ziehm, the Service Advisor, was excellent! She was knowledgeable, patient, and a great communicator. She was thorough in explaining things to me and keeping me updated on her dealings with my insurance company. I was given a loaner car so that I could get to and from work while my car was being repaired. Jill was always a step ahead of problems and readily had solutions for them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Sales associate a great help showing the vehicle to my wife and myself. Doug the manager did a excellent job with final paper work.

Sales associate a great help showing the vehicle to my wife and myself. Doug the manager did a excellent job with final paper work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Super easy to work with, and very friendly staff. There was also low pressure in the sales. Bought a great truck at a reasonable price.

Super easy to work with, and very friendly staff. There was also low pressure in the sales. Bought a great truck at a reasonable price.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Jay Honda ALWAYS Gives Outstanding Customer Service!!! They are Always Available to answer questions/concerns. They Make sure your needs are met!! They are courteous, professional, friendly, helpful, dedicated, dependable… I can go on and on!! I Love Jay Honda!!

Jay Honda ALWAYS Gives Outstanding Customer Service!!! They are Always Available to answer questions/concerns. They Make sure your needs are met!! They are courteous, professional, friendly, helpful, dedicated, dependable… I can go on and on!! I Love Jay Honda!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a great experience at Jay Honda. They treated us wonderfully—even though it was nearly closing time, they never rushed us, and I am extremely happy with how they helped us with every question we had. Although I wasn't entirely sure what decision we would make, going in and speaking with Rob Logan (Bedford Hts) to figure out the best option helped us tremendously. That very same day, we made a decision and drove off in our new CR-V Sport Touring Hybrid. Thank You!

I had a great experience at Jay Honda. They treated us wonderfully—even though it was nearly closing time, they never rushed us, and I am extremely happy with how they helped us with every question we had. Although I wasn't entirely sure what decision we would make, going in and speaking with Rob Logan (Bedford Hts) to figure out the best option helped us tremendously. That very same day, we made a decision and drove off in our new CR-V Sport Touring Hybrid. Thank You!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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