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Woody Sander Ford, Inc. (Sold)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (217 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Woody Sander Ford, Inc. (Sold) from DealerRater.

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Hello, I wanted to pass on appreciation for Nick in the

Hello, I wanted to pass on appreciation for Nick in the Parts department because of the extra time and effort he gave to assist me. My driver side mirror was damaged at Mike’s Car Wash on Monday afternoon as I was planning to drive to Maryland for the holiday weekend, during rainy weather. An inconvenience that I just didn’t have time for. Nick researched the part, quickly got it ordered/delivered and even took time to install the part in the parking lot by Wednesday. That’s not something that happens often these days. I was able to regroup and refocus on the reason for the road-trip. I would really like to know how I can acknowledge him to your upper level leadership. Something about people like Nick in the service industry is really rare. I pray divine reciprocity in his life, and he should really be recognized for what he probably believes is just ‘doing his job’. However, he’s going above and beyond and that’s very valuable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Just bought our 4th vehicle from Andre Eddings today.

Just bought our 4th vehicle from Andre Eddings today. Best salesman to work with! All our service is done there. Always a great experience! Go see Andre and pick out a new car, SUV or truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Steve helped me find my dream Bronco!

Steve helped me find my dream Bronco! I never thought I could afford one, but they gave me big money for my trade and we made it happen! Couldn’t thank Steve and the guys at Queen City ford anymore!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank You Steve Crisp for making my buying experience

Thank You Steve Crisp for making my buying experience amazing. You made it easy and comfortable with your excellent customer service. Thanks Again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service!

Great service! I stayed and waited for my car to have a break line replaced the waiting area was clean and inviting. Best of all they had the Reds game on TV !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service dept.

Excellent service dept. I couldent belive that there were still buisnessess out there that really goes out of thier way to help you with Ford issues. My first experience with them with a car repair has me realizing that there really is buisness out there that give a dam about you! I had my car at another dealer and all i got was the run around and lies! Theese people are genuine, and really do care about your Ford problems. Ryan in service dept is honest. No bull, strait up man!! Woody sander ford now has all my buisness, as well as everyone i know i will tell to use theese guys for repairs on ford vehicles. Thank you Ryan Kaiser

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Unlike the dealer i used in the past, everyone in this building i walked past when i picked up my car spoke to me. Covid, YOU DID NOT RUIN THIS ESTABLISHMENT!!!

I have always been treated right.

I have always been treated right. I will continue to drive 24 miles to have work done at Woody Sander Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Andre Eddings and Mr Sanders did a great job finding a

Andre Eddings and Mr Sanders did a great job finding a vehicle that met my needs and budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brake recall

Took my car in for recall work. I now have an electric box hanging loose under my steering wheel.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi David, we are so disappointed to learn of this situation you have described. Please give us a call and we will do our best to make this better. We hope to hear from you soon. Bobby Stamper bobbystamper@woodysander.com

Ordered a Maverick in September 2022 from salesman Bob

Ordered a Maverick in September 2022 from salesman Bob Marks and General Manager Matt Sander. They were both knowledgeable of the product and helped guide me through the ordering process. Vehicle was delivered in July 2023. Bob kept me informed throughout the whole process until vehicle was delivered. I would highly recommend Woody Sander Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.