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Northgate Chrysler Dodge Jeep RAM

(416 reviews)
Visit Northgate Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed

Reviews

(416 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northgate Chrysler Dodge Jeep RAM from DealerRater.

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Great sales experience

Stopped in to look at an SUV in their 'wholesale to the public' lot. I was able to look at the vehicle without being pounced on or stalked by a sales person. No attempt to 'up sell' or push me to another, more expensive vehicle. From the sale and all the paperwork, they made sure to explain everything and stop to make sure there were no questions. The salesperson didn't play 'auto expert' Thank you JC MCoy for a great deal and a seemless sale!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Experience review

First time buying a new car. Excellent experience. The process was fast and smooth, had my new car within the week it all started. All questions were answered, didn't have to compromise on anything. And I got what I wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Northgate Chrysler-Dodge-Jeep

No beating around the bush they have the factory rebates on cars no one else has can beat check and see See Herman Suyemoto salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service, very clean, informative

We had a very good experience working with our salesman, Michael. He was informative about the vehicle we were purchasing. He went out of his way to help us with getting the best rate on our loan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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A painless experience.

Our overall experience with purchasing a new Jeep from Northgate Chrysler,Dodge, Jeep was a very pleasant one. Our salesman, Michael Hartman, had the answer to all of our questions about the vehicle we were thinking of purchasing. Michael was able to answer all of our questions and if he wasn't quite sure, he took the time to find the answer for us. We would recommend this dealership and Michael, to anyone looking to purchase a Jeep,Chrysler or Dodge product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great deal and service

Great service and deal on my Durango which I am loving. My salesman Michael Hartman was a pleasure to deal with his service and everyone else has been fantastic even after the sale. Will continue to recommend to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service and staff

Great group, very easy to make a deal. Service or sales call when follow up they answer all my questions. Loving my Durango and the service they have been providing will recommend to everyone. My salesman Michael Hartman was a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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i had to buy a new engine that cost me 4500.00 and had it...

i had to buy a new engine that cost me 4500.00 and had it for only 16 months when it stopped running and locked up. I then had the car taken to the dealer where i had the engine replaced. I was told that I needed another new engine at 4100.00. I tried to work something out with the service department but they were unable to help and did not seem to care. I was told that I should buy a new car. I will buy a new car but I will not recommend and will tell other people not to buy a car, truck, or SUV from this dealer

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Good Experience

Purchased a new Jeep Cherokee on March 15,2014,and the sales team worked hard to find what I wanted at what I was willing to pay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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WE SHOPPED ON A SATURDAY AND ROGER MADE SURE TO COME...

WE SHOPPED ON A SATURDAY AND ROGER MADE SURE TO COME WELCOME US TO THE LOT AND HELPED US IMMEDIATELY EVEN THOUGH THEY WERE SO BUSY. HE SHOWED US SEVERAL CARS AND HELPED US GET A GREAT DEAL ON A BRAND NEW JEEP PATRIOT. THE SERVICE HE PROVIDED WAS GREAT AND WE HAVE SINCE RECOMMENDED HIM AND THE DEALERSHIP TO SOME OF OUR FRIENDS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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