Reviews
Write a reviewI recommend ALAN JAY KIA IN SEBRING AND THE SALES KATRINA
I recommend ALAN JAY KIA IN SEBRING AND THE SALES KATRINA SHE ARE EXCELENTE SALES LADY AND 10 STARS CUSTOMER SERVICES FULLY RECOMMEND!!
I recommend ALAN JAY KIA IN SEBRING AND THE SALES KATRINA
I recommend ALAN JAY KIA IN SEBRING AND THE SALES KATRINA SHE ARE EXCELENTE SALES LADY AND 10 STARS CUSTOMER SERVICES FULLY RECOMMEND!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with Katrina at Alan Jay KIA in Sebring. Your recommendation means a lot to us. We look forward to welcoming you back in the future! Sincerely, The Alan Jay Kia Team
Truly exceptional experience; I’m on my 4th KIA with Alan
Truly exceptional experience; I’m on my 4th KIA with Alan Jay KIA of Sebring.
Truly exceptional experience; I’m on my 4th KIA with Alan
Truly exceptional experience; I’m on my 4th KIA with Alan Jay KIA of Sebring.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Sincerely, The Alan Jay Kia Team
No Coupon… Don’t Bother To Ask!
My Husband Took My Vehicle In For The Oil Change and Every Time I Take It In I Always Am Asked For The Coupon, No one Asked Him for one So He Did Not Remember and I Was Charged the Full Price! Also Didn’t Receive The Complimentary Vehicle Wash.
No Coupon… Don’t Bother To Ask!
My Husband Took My Vehicle In For The Oil Change and Every Time I Take It In I Always Am Asked For The Coupon, No one Asked Him for one So He Did Not Remember and I Was Charged the Full Price! Also Didn’t Receive The Complimentary Vehicle Wash.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mrs. Fogg, we take your feedback seriously and would appreciate the opportunity to discuss your husband's experience at our Service Center. Please contact us at your earliest convenience. We look forward to speaking with you. Sincerely, The Alan Jay Kia Team
Everything went well
We we like the little soul so well we're going to buy another one My wife and I usually have 2 cars just alike We think the Kia is a great little car
Everything went well
We we like the little soul so well we're going to buy another one My wife and I usually have 2 cars just alike We think the Kia is a great little car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Alan Jay Kia Team
Hidden fees
Not a transparent process. Got different quotes on different days with a lot of hidden fees! Customer service poor, as well. Charging above MSRP and adding in fees and almost 2,000$ value package was not cool. They did not even explain what was in said package, except for a first aid kit. Highly questionable dealer.
Hidden fees
Not a transparent process. Got different quotes on different days with a lot of hidden fees! Customer service poor, as well. Charging above MSRP and adding in fees and almost 2,000$ value package was not cool. They did not even explain what was in said package, except for a first aid kit. Highly questionable dealer.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, The Alan Jay Kia Team
service associate was Jacqueline..great service
overall service was as advertised and more. Jacqueline and her staff were all very professional. My husband and I arrived and the service consultation was prompt and professional. Total experience was A-1.
service associate was Jacqueline..great service
overall service was as advertised and more. Jacqueline and her staff were all very professional. My husband and I arrived and the service consultation was prompt and professional. Total experience was A-1.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Alan Jay Kia Team
Robert R. Gilliard
Very satisfied with the service received. The appointment system was exceptional. all my needs were taken car of the first time, and special request performed without hassle.
Robert R. Gilliard
Very satisfied with the service received. The appointment system was exceptional. all my needs were taken car of the first time, and special request performed without hassle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to write about your experience with us! At Alan Jay KIA, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Alan Jay Kia Team
Great team!
This dealership and it’s personal go ABOVE and BEYOND for me with every need. I want to take a moment to say a HUGE THANK YOU to Doug Campbell in the service department for always being professional and courteous to my every need and want. You do not know how much I appreciate everything you do! You are one of the biggest asset to Alan Jay Kia. I always look forward to bringing my vehicle in to see your smiling face!
Great team!
This dealership and it’s personal go ABOVE and BEYOND for me with every need. I want to take a moment to say a HUGE THANK YOU to Doug Campbell in the service department for always being professional and courteous to my every need and want. You do not know how much I appreciate everything you do! You are one of the biggest asset to Alan Jay Kia. I always look forward to bringing my vehicle in to see your smiling face!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
If Alan Jay Kia in Sebring is where you buy a car, make sure this isn’t the Kia dealership nearest you that you will be taking your car to for service because the service manager is a crook and arrogant and unprofessional and a liar!
Service
If Alan Jay Kia in Sebring is where you buy a car, make sure this isn’t the Kia dealership nearest you that you will be taking your car to for service because the service manager is a crook and arrogant and unprofessional and a liar!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kia Service Dept.
I just felt compelled to let you know about your service advisor Sadie. She went above and beyond for me. She answered all my questions and concerns Checked on me to see if I needed anything, also gave me an update on my car. She is definately a people person. If you have a higher position, please keep her in mine. Positions should be filled from within if possible. Thank you for a great experience.
Kia Service Dept.
I just felt compelled to let you know about your service advisor Sadie. She went above and beyond for me. She answered all my questions and concerns Checked on me to see if I needed anything, also gave me an update on my car. She is definately a people person. If you have a higher position, please keep her in mine. Positions should be filled from within if possible. Thank you for a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase