Courtesy Kia of Brandon

Very nice and helpful took his time with me to explain everything I had to do

Called this dealership to get more information on leasing. i have never leased before and just wanted the rundown and how the experience would be. nope, the salesperson on the phone sounded like I was bothering him, he did not offer any insight, description or answered any of my questions in a manner that would make me even want to drive to this location to see the cars on the lot. well, that's one less sale for them. if you plan on going here, i advise you to go somewhere else where they'll give you the time of day.

Title: Unethical practices, broken tax refund promises, and 6 months of complete runarounds I helped my daughter purchase her first new car—a 2026 Kia Sportage—at Courtesy Kia of Brandon on February 2, 2026. What should have been an exciting milestone turned into a complete nightmare due to their finance department's misleading practices and negligence. During financing, I explicitly questioned why sales tax was being included on a vehicle registered in Delaware (a state with zero sales tax). The finance manager assured us we would receive a refund check once the registration processed. Six weeks later, my daughter discovered they improperly registered her vehicle in Florida. It took them until June 23—nearly five months after purchase—to finally rectify their error and register the car in Delaware. Throughout that entire period, we faced a non-stop wall of unreturned phone calls, unanswered emails, and empty promises from management. It is now August 2026, and I still cannot get a straight answer or our refund check for the wrongfully collected sales tax. Taking advantage of a first-time buyer and withholding hundreds (or thousands) in tax money is unacceptable. Avoid Courtesy Kia of Brandon at all costs—especially if you are registering out of state.

Talked to a salesman, I was going up to Tampa to visit family. He showed me a video of the car I was interested in told me he was holding the key waiting for me. This was just one day prior to my travel, he texted me in the morning and told me it had been sold to someone else, then told me he had another one in the lot. Long story short he lied and wasted my time and disappointed us!

They are the best at what they do, and I always recommend them to my friends because of this great service.

This was the best car buying experience ever… on EVERY level, from the greeting to the finance guy!

Zane Holton was so sweet and patient with me, he answered all my questions in a timely manner and I will definitely be asking for his service again!

Great service would for sure buy another vehicle. I was gonna go multiple dealers, but ended up staying with Kia

Very easy purchase. Not an all day process. Finance department worked with me to get me to the payment I was comfortable with. No oversell - explained options open to me.

Will G and Landen were both amazing! They were not pushy at all, and really wanted us to leave with a vehicle that worked in our price range. Very good business and I even referred my sister to this dealer and she left with a cat too!