Courtesy Kia of Brandon

We have been a customer of Courtesy KIA of Brandon for 10 years. They are phenomenal in every way!

Darryl was incredible and helped get us exactly what we needed! This was not our first time buying a car from him and will likely not be the last.

I found the staff is always friendly and happy to answer questions. Nick is a real joy to work with. He is very knowledgeable and eager to answer questions.

Multiple issues: - Sensor issue upon buying - poor communication cross functionally - Caused my license to be suspended bc they never notified fldhmv they bpught my trade in and state of thought I had a lapse of insurance - cocky sales professionals Look up emails from KRISTY SCHWADE- had to involve leadership 3 levels up to get traction on anything

Excellent service. My sales person John Hyde was amazing and easy to work with Sebastian in the finance department was also great. I highly recommend this dealer. We drove an hour and 20 minutes to pick up our vehicle and it was all worth it. Very happy customer.

Always very Helpful. This last visit was unfortunate since the part that needed to be replaced did not work and has had to be reordered again. I highly recommend this dealership.

Not the best experience buying a Pre-owned vehicle. Finally gave up and purchased one at Gettel Stadium Toyota. Dealership would not budge on negotiating the price, promises did not come to fruition. They really work hard to make a profit. Sales staff seems extremely busy all the time.

I recently shopped at this dealership. This is my work vehicle only used by me and garage kept. I had 2 clear large Rubbermaid containers in my trunk with honestly low value items. When I arrived home I noticed my trunk a bit disorganized and both containers missing. I gave my car key earlier at the dealer for an appraisal and when I left the dealer a few hours later it was located in another parking lot. There was also a carpeted door covering the battery that was removed and laying loosely in the trunk. I figured maybe they were testing the battery voltage or maybe if the spare was under the floorboard. I checked back with the dealer in a friendly manner expecting a bit of empathy and them being apologetic. To my surprise however it was a very defensive "we will check the cameras and get back to you" to a way more defensive stance of "we have been in this business for years and we would never risk our job stealing your stuff". They claimed the cameras were checked and nothing was discovered. Again the stuff was not great value items and they could have approached this better. I was honestly in the final stage of giving them the approval on a new Carnival purchase but after this I am holding off.

Every staff member was super friendly and helpful with the purchase of my new 2026 Kia K5 GT

I had a 1 pm appointment for an oil change which did not get completed for 2 hours since I arrived there. I finally told them I had to get home to take medicine since my recent surgery which finally had them service my car.