Reviews
Great service would for sure buy another vehicle. I was gonna go multiple dealers, but ended up staying with Kia
Great service would for sure buy another vehicle. I was gonna go multiple dealers, but ended up staying with Kia
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very easy purchase. Not an all day process. Finance department worked with me to get me to the payment I was comfortable with. No oversell - explained options open to me.
Very easy purchase. Not an all day process. Finance department worked with me to get me to the payment I was comfortable with. No oversell - explained options open to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Francis, thanks so much for rating us so high! Be safe on the road!
Will G and Landen were both amazing! They were not pushy at all, and really wanted us to leave with a vehicle that worked in our price range. Very good business and I even referred my sister to this dealer and she left with a cat too!
Will G and Landen were both amazing! They were not pushy at all, and really wanted us to leave with a vehicle that worked in our price range. Very good business and I even referred my sister to this dealer and she left with a cat too!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
nick.r, we are delighted to see this rating! Have a great day!
This is a clean facility. The sales person was very helpful and knowledgeable. The Finance person. Sebastian was great and helpful and so was our service personnel. She was very helpful knowledgeable and friendly. We will recommend this facility to anyone looking to buy a new or certified preowned vehicle. Thank you courtesy.
This is a clean facility. The sales person was very helpful and knowledgeable. The Finance person. Sebastian was great and helpful and so was our service personnel. She was very helpful knowledgeable and friendly. We will recommend this facility to anyone looking to buy a new or certified preowned vehicle. Thank you courtesy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Billy, thank you again for taking the time to let us know how we did!
This is a clean facility. The sales person was very helpful and knowledgeable. The Finance person. Sebastian was great and helpful and so was our service personnel. She was very helpful knowledgeable and friendly. We will recommend this facility to anyone looking to buy a new or certified preowned vehicle. Thank you courtesy.
This is a clean facility. The sales person was very helpful and knowledgeable. The Finance person. Sebastian was great and helpful and so was our service personnel. She was very helpful knowledgeable and friendly. We will recommend this facility to anyone looking to buy a new or certified preowned vehicle. Thank you courtesy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Ross! We hope to be of service to you again!
The sales team at the dealership was fantastic and made the buying experience enjoyable. However, the detailing service was extremely disappointing. The car was not properly cleaned the first time, and even after bringing it back for a second attempt, the results were still unacceptable. Since this was the first car I purchased on my own, I was especially let down by the lack of care in presenting it. Unfortunately, the finance, titling, and registration process was even more frustrating. The finance manager, Andres, was very rude and rushed me through the paperwork without taking the time to explain things clearly. His tone became so unprofessional that I ultimately felt uncomfortable and had to leave. The sales team at the dealership was fantastic and made the buying experience enjoyable. Unfortunately, the rest of the process did not reflect that same level of professionalism. The detailing service was extremely disappointing. The car was not properly cleaned at delivery, and after bringing it back for a second attempt, it was still not done to an acceptable standard. As a first-time buyer purchasing a car on my own, I expected much better attention to detail and care. The finance and registration process was even more frustrating. The finance manager, Andres, was rude, dismissive, and rushed me through the paperwork without clearly explaining anything. His tone became so unprofessional that I ultimately felt uncomfortable enough to leave. What should have been a simple tag transfer with Delaware registration was handled incorrectly, and my vehicle was mistakenly registered in Florida. It has now been over two months of back-and-forth trying to correct this issue, with little to no communication. I’ve made multiple attempts to reach someone for updates, and it has been extremely difficult to get a response. While the sales team was great, my overall experience was disappointing due to poor detailing, unprofessional conduct in finance, and ongoing registration issues. I would strongly encourage future buyers to proceed with caution, especially when it comes to the finance and titling process.
The sales team at the dealership was fantastic and made the buying experience enjoyable. However, the detailing service was extremely disappointing. The car was not properly cleaned the first time, and even after bringing it back for a second attempt, the results were still unacceptable. Since this was the first car I purchased on my own, I was especially let down by the lack of care in presenting it. Unfortunately, the finance, titling, and registration process was even more frustrating. The finance manager, Andres, was very rude and rushed me through the paperwork without taking the time to explain things clearly. His tone became so unprofessional that I ultimately felt uncomfortable and had to leave. The sales team at the dealership was fantastic and made the buying experience enjoyable. Unfortunately, the rest of the process did not reflect that same level of professionalism. The detailing service was extremely disappointing. The car was not properly cleaned at delivery, and after bringing it back for a second attempt, it was still not done to an acceptable standard. As a first-time buyer purchasing a car on my own, I expected much better attention to detail and care. The finance and registration process was even more frustrating. The finance manager, Andres, was rude, dismissive, and rushed me through the paperwork without clearly explaining anything. His tone became so unprofessional that I ultimately felt uncomfortable enough to leave. What should have been a simple tag transfer with Delaware registration was handled incorrectly, and my vehicle was mistakenly registered in Florida. It has now been over two months of back-and-forth trying to correct this issue, with little to no communication. I’ve made multiple attempts to reach someone for updates, and it has been extremely difficult to get a response. While the sales team was great, my overall experience was disappointing due to poor detailing, unprofessional conduct in finance, and ongoing registration issues. I would strongly encourage future buyers to proceed with caution, especially when it comes to the finance and titling process.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Katie, Thank you for taking the time to share your experience. We’re glad to hear that our sales team provided a positive and enjoyable buying experience. That’s the level of service we strive for from start to finish. That said, we sincerely apologize for the issues you encountered afterward. The condition of your vehicle at delivery, and even after a second attempt at detailing, is not certainly disappointing. We’re also very concerned to hear about your experience in the finance department. You should never feel rushed, dismissed, or uncomfortable during such an important part of the process. Additionally, the ongoing registration issue is unacceptable. A mistake like registering your vehicle in the wrong state, followed by months of delays and lack of communication, is a significant breakdown in process and follow-through. We understand how frustrating this has been and sincerely apologize for the inconvenience it has caused. We would be happy to assist you further. We’ll be contacting you, however if you haven’t heard from us yet, please contact me. Antonino Gargiulo, General Manager, 813-865-7002
I had emailed you and three others from the dealership earlier today because this issue still has not been resolved. It has now been another two weeks of hearing the same thing, yet nothing has actually been done to fix the problem. In your response to my original review, you stated that I would be contacted. Once again, I was not contacted, and when I attempted to follow up myself, I received no response. This issue has been ongoing since 01/31. The last update I received, on 05/01, was that the dealership was “waiting on the title” and that it would take approximately 48 hours. That of which I have been told over and over again since February. It has now been over two weeks since then with no resolution or communication. I was also told on 05/08 I would be receiving a $150 check for the detailing in exchange for removing my review, and I have still not heard anything regarding that either. At this point, the lack of communication, follow-through, and resolution has become extremely frustrating and unacceptable. I have tried to remain patient and handle this matter privately, but it seems the only way I am able to get anyone’s attention or receive a response is by addressing it publicly this way.
I have tried to remain patient and handle this matter privately, but it seems the only way I am able to get anyone’s attention or receive a response is by addressing it publicly this way.
Purchased my second vehicle here. Each process has been amazing. Thank you Lucas, Andreas and Nick for helping guide me and making sure I was well taken care of
Purchased my second vehicle here. Each process has been amazing. Thank you Lucas, Andreas and Nick for helping guide me and making sure I was well taken care of
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The people there is very kind, intelligent and helpful . Thank you so much for everything.
The people there is very kind, intelligent and helpful . Thank you so much for everything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thanks so much for rating us so high! Be safe on the road!
My experience that I've had at courtesy Kia has been outstanding. Thanks to Angel Gonzalez, who helped me with the purchased of 2 vehicles both are 2026 , Kia K5 GT and a Toyota Tacoma . I consider him to be a outstanding salesman..
My experience that I've had at courtesy Kia has been outstanding. Thanks to Angel Gonzalez, who helped me with the purchased of 2 vehicles both are 2026 , Kia K5 GT and a Toyota Tacoma . I consider him to be a outstanding salesman..
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Courtesy Kia has one of the best salesman. Angel Gonzalez. I've recommended him to all of my friends when buying a car from Courtesy Kia. My best friend bought a 2026 Kia K5 GT with Angel G. help.
Michael was very pleasant and helpful. Great overall experience. Third purchase from Courtesy Kia of Brandon. Amazing vehicle and a great price. Bang for your buck.
Michael was very pleasant and helpful. Great overall experience. Third purchase from Courtesy Kia of Brandon. Amazing vehicle and a great price. Bang for your buck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dawan, thank you for the high rating! Our team works tirelessly to provide excellent customer service.