Reviews
Nick in service is always very helpful and on point.
Nick in service is always very helpful and on point. Never have any issues with service and car is always ready in the time frame expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
This is my second car purchase here, and I've never had
This is my second car purchase here, and I've never had such a positive experience elsewhere. Victor and the financing team were incredibly kind and helpful, never pressuring me and always seeming to prioritize my best interests. If you're considering a new car, I highly recommend this dealership; you won't be disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My service advisor did an excellent job.
My service advisor did an excellent job. He made sure my issues were resolved in a timely manner and he kept me informed through the day. Thank you Erich Freeman for taking care of me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are delighted to see this rating! Have a great day!
The only thing that makes this better for my life is my
The only thing that makes this better for my life is my own health insurance
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Widelson Jerome, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
The day before we visited Courtesy KIA of Brandon, we had
The day before we visited Courtesy KIA of Brandon, we had an awful experience at another dealer in Port Charlotte. The previously visited dealer tried to add on excessive fees, including a certification fee for a vehicle that was advertised as a CPO. I found Courtesy while doing an online search and noticed right away that their all fees were much lower- including not charging a certification fee. I contacted them via phone and asked for an out the door quote, before we made the 50 min drive. They were very up front and the fees were minimal. Frank Fahda was our salesperson at Courtesy. He was personable and knowledgeable. After finishing with the finance office (Joel was great), Frank was ready to escort us to our newly purchased car and gave us a breakdown of all the features, before we left. I would recommend them to everyone and will be back, if we?re in the market for another new or used car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really appreciate this positive review! Thanks so much!
Brad is a wonderful service advisor, if you get the
Brad is a wonderful service advisor, if you get the opportunity to purchase a vehicle from here, get the service done with Brad. He is very knowledgeable and compassionate with his job and servicing your vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The day before we visited Courtesy KIA of Brandon, we had
The day before we visited Courtesy KIA of Brandon, we had an awful experience at another dealer in Port Charlotte. The previously visited dealer tried to add on excessive fees, including a certification fee for a vehicle that was advertised as a CPO. I found Courtesy while doing an online search and noticed right away that their all fees were much lower- including not charging a certification fee. I contacted them via phone and asked for an out the door quote, before we made the 50 min drive. They were very up front and the fees were minimal. Frank Fahda was our salesperson at Courtesy. He was personable and knowledgeable. After finishing with the finance office (Joel was great), Frank was ready to escort us to our newly purchased car and gave us a breakdown of all the features, before we left. I would recommend them to everyone and will be back, if we’re in the market for another new or used car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Erich is the best service advisor that this company has!
Erich is the best service advisor that this company has! His level of knowledge, understanding, and professionalism is the foundation of Courtesy Kia of Brandon.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good costumer’s service and the guy who took care me was
Good costumer’s service and the guy who took care me was really friendly and they return my suv nice and clean
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First oil change after buying a brand new sportage the
First oil change after buying a brand new sportage the the service team was wonderful. The communication was thorough and honest and they followed up afterward to make sure everything was great
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We always appreciate positive reviews! Thank you, and happy motoring!
