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Kia of Brandon

(1,286 reviews)
Visit Kia of Brandon
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
New (877) 239-1421 (877) 239-1421
Used (877) 236-9808 (877) 236-9808
Service (877) 240-0158 (877) 240-0158

Reviews

(1,286 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Brandon from DealerRater.

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Zack was amazing he help me get the perfect truck for me

Zack was amazing he help me get the perfect truck for me and my family I will do it again thank you so very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you! We hope to be of service to you again!

You can tell Mr.

You can tell Mr. Delbert has been dealing in customer service for a very long time. He has the upmost respect for his customers. Very nice guys, shares stories with you as he’s known you your entire life, very refreshing to be treated that way. Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I love coming here for service to my Kia.

I love coming here for service to my Kia. The appointments are so readily available and they are so friendly and courteous and helpful when you get there. The pricing is always reasonable and they will happily give discounts when they can. They have a real comfortable waiting area And are usually pretty quick about Services. If there’s any delay, they are great about communicating. They also have always offered Services to give you a ride somewhere else to wait if you want to go home or shopping or whatever instead of in there waiting room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bad experience, they lied about a tpms light, its not

Bad experience, they lied about a tpms light, its not about the money to repair! But lying for 300 bucks, ridiculous! Not recommend John Hyde and his manager Josue Cruz, both told me same thing and just deleted the code, and 2 min after leaving light on again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Manuel, We sincerely apologize for your recent experience and understand how frustrating it must be to leave with a new vehicle only to have a warning light come on shortly after. We would be happy to speak with you further about this experience. We will be contacting you, however if you haven’t heard from us yet, please contact me. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

A1 They diagnosed and repaired my car quickly.

A1 They diagnosed and repaired my car quickly. They were courteous and respectful and explained all diagnostics and required repairs that were required. Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

John Hyde was great.

John Hyde was great. Not pushy and very knowledgeable about my son’s new K4

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Our service advisor Nick is very detailed and does his

Our service advisor Nick is very detailed and does his best to assist us with any concerns pertaining to our vehicle. Thank you for making sure all our needs were met.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for taking the time to rate us! You really made our day today.

The staff was completely involved with my needs.

The staff was completely involved with my needs. The work was completed in a highly professional manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great service from the service department.

Great service from the service department. I highly recommend them for their professionalism and attention to detail. I had a very positive experience and always have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you! We hope to be of service to you again!

The service was great and the staff are very helpful.

The service was great and the staff are very helpful. Will do business with them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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