Reviews
Truck took way longer than estimated.
Truck took way longer than estimated. parts weren't together, arrived separately. my tires weren't inflated properly during full service oil change. Disappointed overall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Great service, honest deal, I highly recommend, great
Great service, honest deal, I highly recommend, great inventory, friendly customer service. I will be going back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The customer service was outstanding from start to
The customer service was outstanding from start to finish. The salesman demonstrated extensive knowledge of the vehicle, confidently answering all questions and clearly explaining every detail. He was professional, respectful, and made the entire experience comfortable and stress-free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Daniel was so helpful, he drove in my car with me to
Daniel was so helpful, he drove in my car with me to identify the sound I was hearing. He told me about the car detailing service that they have now and I was thrilled to be able to get that done at the same time as my service. I have had all my car services done here for years and plan to continue. I always feel safe having them look for issues before they become a big problem. I’m all for preventive maintenance, I don’t want to find out about a problem when I am on the road away from home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Awesome good ol boy country dealership.
Awesome good ol boy country dealership.....not loud, pushy and went out of their way to get us the payment we were comfortable with
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was told that the work I needed done would be covered
I was told that the work I needed done would be covered under warranty and I wouldn't have to pay for it, but then I was charged over $200, then I was told if I dropped my car off first thing in the morning that I'd have it back by the end of day because it's my only vehicle, which I did tell them before dropping off, then when I asked if they had a vehicle to let me borrow so I would be able to get my kids and get home from work and I was pretty much told that I was on my own and they couldn't do anything to help which led me to have to spend over $50 in uber charges to be able to get to where I needed to be, they did not seem to care at all that I was left stranded and treated me like it was my problem to figure out and like I was overreacting
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent service, smooth experience.
Excellent service, smooth experience. Definitely returning customer They made sure I had just what I needed and explained everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jonathan was great at keeping in touch but I feel that
Jonathan was great at keeping in touch but I feel that the dealership could have got to my car a lot sooner and kept me updated it just seemed awful long to let me know that I had a dead battery I went without my car the second time I had to bring it back for 4 days just to find out they charged the battery. I have brought my vehicle to Always Atascosa in the past and it's always been an issue with the amount of time it takes to get to my vehicle and to even diagnose the problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Crap customer service.
Crap customer service. Bought a vehicle from them, less than a month later the tires were gone, full of dry rot. Will not in any way fix or attempt to fix the issue. Their response is offering a free oil change which is nowhere close to replacing 4 bad tires
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The best in the areas and will be going back to them in
The best in the areas and will be going back to them in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
