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Pearson Nissan of Ocala

(5,248 reviews)
Visit Pearson Nissan of Ocala
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (888) 341-7684 (888) 341-7684
Used (352) 877-3745 (352) 877-3745
Service (352) 877-3639 (352) 877-3639

Reviews

(5,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pearson Nissan of Ocala from DealerRater.

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Isaac was really nice and so was the young man checking

Isaac was really nice and so was the young man checking me in. He was well mannered and pleasant. Nice to see a younger person showing such respect. My car was in for a recall inspection. It was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave the team with such kind feedback. We hope that we can see you again at Pearson Nissan of Ocala for a five-star experience next time! Take care until then!

They were very helpful when it came to making sure I was

They were very helpful when it came to making sure I was back on the road in order to get home at a good time. I was 900 plus miles from home and Isaac helped make it a very easy and painless experience. In this emergency situation I am glad that they were able to help us get the rim and tire put back on my car in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We cannot imagine how frustrating and stressful that must have been to be so far from home and experience an emergency situation like that! We're glad to hear that our team could help take care of this for you and get you back on the road! We hope that the rest of your trip went well and we appreciate you leaving us this great review, Samantha! Thank you! - Pearson Nissan of Ocala

Excellent service.

Excellent service. Our salesman, Clayton was awesome! Very knowledgeable about your cars and the upgrades.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share this wonderful feedback with us! Clayton & the team hope to see you again next time here at Pearson Nissan of Ocala!

I received a text saying that my car was ready to be

I received a text saying that my car was ready to be picked up, I went to the dealership as soon as I got the text. It took around 30 minutes for them to find my service advisor to release my car to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello - we apologize that there was a delay during your service and hope that we can provide you with a smoother appointment next time. If you wish to discuss this visit further, feel free to reach out to our team. Thanks, Nia Orona - Owner Loyalty Manager - (352)622-4111

I needed to acquire a new car as my vehicle had been hit

I needed to acquire a new car as my vehicle had been hit by lightning which totally obliterated its electrical system. I checked out 3 car dealerships, one that I had been dealing with for 10 years, and two of which carried makes that I never drove. I was very happy with Pearson Nissan. Jeff was my salesman. He listened to what I wanted, we discussed my situation and we did the test drive on the Rogue. I really loved the way it rode, the interior, and it was perfect for me. But I also checked out another nearby dealership. Although that vehicle had more options, I was driven away by the high pressure negotiation by the salesman and the manager. Two hours of nonsense. With Pearson Nissan what l appreciated was I had my answers on my initial visit, price & negotiation, and they put no pressure on me. In 1 hour I had my numbers and test drive. They listened and they didn’t highball me then bicker a price down. I took the Rogue home that day. My experience was wonderful from start to finish. If their service department works as efficiently as the sales, I’ll return again for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad we could help you find a great Nissan Rogue to take home on short notice! We know it's never easy to say goodbye but we're glad we could help make the transition to a new car easier! Thank you for leaving Jeff and the team this great review! - Pearson Nissan of Ocala

Excellent Service department!

Excellent Service department! I was taken care of from when I pulled into the bay until I left. Good team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments about our service team! It was a pleasure having you visit us here at Pearson Nissan of Ocala and we hope to see you again in the future!

Service is great Vanessa it’s so awesome to work with

Service is great Vanessa it’s so awesome to work with helpful with all my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We're so glad Vanessa was able to assist you with all your questions and we'll be sure to share this fantastic feedback with her. Thanks for choosing Pearson Nissan of Ocala - we look forward to seeing you next time!

Keeps telling me car is fine even car will not shift

Keeps telling me car is fine even car will not shift because it has no codes.. I mean I know CVT transmissions don’t technically xxxx but car will redline at 6,500 RPM randomly an top out at 60mph with a 3.5L V6. An other times it drives fine. Just “shifts” a little hard in like the 6th an 7th gear indicator

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Unable to duplicate customers concern. No codes Stored.

Dealer response

Thank you for reaching out, Sarah. I'm sorry to hear about these concerns and encourage you to contact me directly if you'd like to discuss them in greater detail. Thanks again, Nia Orona - Owner Loyalty Manager - (352)622-4111

Always enjoy dealing with Isaac.

Always enjoy dealing with Isaac. He takes the time to understand why I m there. I value his knowledge and recommendations!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review working with Isaac at Pearson Nissan of Ocala! We look forward to seeing you next time!

Service advisor was friendly and knowledgeable.

Service advisor was friendly and knowledgeable.The waiting area was nicely equipped with refreshments and comfortable.My car was completed in the estimated time at a fair price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We appreciate you trusting the Pearson Nissan of Ocala team with your vehicle and hope we have the opportunity to serve you again in the future!