Reviews
Brian has been absolutely amazing! i had to pay out of...
Brian has been absolutely amazing! i had to pay out of pocket for a rodent incident and brian was amazing on helping me with getting the payment down a little and making sure a little stress was taken off of my shoulders!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad Brian provided you with such wonderful service, Ariana! Thank you for taking the time to share your experience and please don't hesitate to reach out if we can be of assistance again in the future!
Very efficient & great customer service.Completed the...
Very efficient & great customer service. Completed the repair work within 10 minutes of their estimated finish time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great five-star review! - Pearson Nissan of Ocala
Brian Purdy always renders top notch service. Which is a...
Brian Purdy always renders top notch service. Which is a great representation for Nissan and this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review - Brian will be happy to hear it! Your business is greatly appreciated by all of us here at Pearson Nissan of Ocala and we look forward to your next visit!
We did not have a good experience in that they did not...
We did not have a good experience in that they did not honor the price we agreed on. Instead wrote the original price first offered into the contract. We unfortunately missed that fact before signing the contract.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for bringing this to our attention. We apologize for the miscommunication and will make sure the situation gets looked into with our team so that we can do better next time. Please don't hesitate to contact me directly if you'd like to discuss the situation in greater detail. Thanks again, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com
They were ready to help us right away. The sales person...
They were ready to help us right away. The sales person was very helpful & thorough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad your purchase experience was worthy of a five-star rating! Thank you for being a Pearson Nissan of Ocala customer!
They took me in without an appointment to change my oil...
They took me in without an appointment to change my oil and checked my fluids. I have been going there for many years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyal business! We're truly grateful for all of your support over the years and look forward to your next visit with us here at Pearson Nissan of Ocala!
Very professional and very courteous and Knowledgeable I...
Very professional and very courteous and Knowledgeable I felt very comfortable dealing with all of them definitely would recommend them to others
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review, Randall! We appreciate your recommendation and hope we have the opportunity to work with you again in the future. Take care! - The Pearson Nissan of Ocala Team
Knowledgeable and professional staff. A pleasure to deal...
Knowledgeable and professional staff. A pleasure to deal with, from sales thru financing. Great pricing and sales experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We're glad the Pearson Nissan of Ocala team gave you five-star care! We'll see you again next time!
My experience was very good. Sam Brown helped us by...
My experience was very good. Sam Brown helped us by showing all the cars that met our expectations. We had lots of questions and he was knowledgeable and went the extra mile to search for options that would appeal.to us. Courteous, conscientious and efficient. Enjoyable to work with. Liking my car a lot
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience working with Sam at Pearson Nissan of Ocala! We're happy to hear that you're enjoying your new vehicle, and look forward to seeing you next time!
Very courteous employees who stay on top of everything...
Very courteous employees who stay on top of everything and keep you updated as your service and maintenance as been performed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind comments about our team here at Pearson Nissan of Ocala! We appreciate your support and look forward to your next visit!