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Pearson Nissan of Ocala

(5,248 reviews)
Visit Pearson Nissan of Ocala
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (888) 341-7684 (888) 341-7684
Used (352) 877-3745 (352) 877-3745
Service (352) 877-3639 (352) 877-3639

Reviews

(5,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pearson Nissan of Ocala from DealerRater.

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Nice clean but a little bit confusing when it came to...

Nice clean but a little bit confusing when it came to drop off for me anyway but other than that the staff was nice the place was Immaculate clean I was very pleased and if I were to buy a new car I definitely go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and feedback! We appreciate you taking the time to share your experience so that we can work to improve our service where needed. Take care and please don't hesitate to reach out with any future automotive needs! - The Pearson Nissan of Ocala Team

All was good, Was just alittle annoyed they could not...

All was good, Was just alittle annoyed they could not patch my tire cause it had a plug in it, Car only had 250 and was brand new,

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to my attention. If you would like to discuss this further, feel free to contact me. Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

Consumer response

They said they would be held liable if anything happened because the tire was plugged, I understand that but it was a brand new car with hardly any miles on it so I figured it wouldn't be a big deal, We have bought several cars from your dealership and are loyal customers. I guess I was expecting a little more. Thanks for the responsei

Everyone was very friendly. The service rep was very...

Everyone was very friendly. The service rep was very nice and the greeters and the cashiers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback about our team! It was a pleasure having you visit us here at Pearson Nissan of Ocala and we hope to see you again next time!

Nice dealership, staff is friendly & knowledgeable, truck...

Nice dealership, staff is friendly & knowledgeable, truck was priced over list so i did'nt care for that aspect but bought it anyway.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business at Pearson Nissan of Ocala! We hope to provide you with a 5-star experience next time!

Was excellent service, they are very helpful and very...

Was excellent service, they are very helpful and very reliable. Will always come back to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a Pearson Nissan of Ocala customer! We appreciate your support and look forward to seeing you again next time!

Pearson Nissan has been servicing my vehicles for many...

Pearson Nissan has been servicing my vehicles for many years and have always provided excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyal business, Timothy! We're so happy to have you as a part of the Pearson Nissan of Ocala family and look forward to your next visit with us!

Easier than usual to buy a new car. Still had to get my...

Easier than usual to buy a new car. Still had to get my haggling in, but Chris did it easier than I was used to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We appreciate you trusting Chris & the Pearson Nissan of Ocala team with your business and hope we have the opportunity to work with you again in the future!

My service adviser was courteous, friendly, and very...

My service adviser was courteous, friendly, and very knowledgeable. The service l received was done in a timely manner l will definitely continue my service at Pearson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us the opportunity to earn your business! We appreciate your wonderful feedback and look forward to seeing you again next time here at Pearson Nissan of Ocala!

Pleasant staff, clean facility, everyone was cheerful and...

Pleasant staff, clean facility, everyone was cheerful and acted like they wanted to be there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind feedback, Tom! We hope you'll be visiting us again in the future! - The Pearson Nissan of Ocala Team

Great customer service. They handled everything that I...

Great customer service. They handled everything that I needed and more. Always a pleasure to get my car taken care of by them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our privilege to serve you! Thank you for being a Pearson Nissan of Ocala customer - we look forward to your next visit with us!