Reviews
I really do not like your service system now as I do not
I really do not like your service system now as I do not see a customer service person just a guy that asks me what I am there for and takes my key. My car was finished and sat in the holding area for a good 15 minutes and it wasn?t that busy.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Arlette, we appreciate your honest feedback, as we are always looking for ways to improve. If you are willing to give us another chance, please reach out to us to speak to our manager directly.
Great that the service dept opens at 7 am Prompt,
Great that the service dept opens at 7 am Prompt, professional service. Waiting area has beverages and snacks and before you know it your vehicle is ready to go
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dennis, we're glad to hear our staff took such great care of you! Here at Daytona Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
As a former service writer and motorcycle technician with
As a former service writer and motorcycle technician with 35 years experience.my wife?s transmission gave out.We came from Virginia to see mom. We had a warranty with a different company.The service team was able to secure a warranty with extra parts that were not covered by my warranty that was needed to do the job properly. Ounce the repairs were approved the team performed them when promised. Drove back to Virginia and everything worked perfectly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mark, we're glad to hear our staff took such great care of you! Here at Daytona Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Outstanding service.
Outstanding service. Nice staff and snacks provided while you wait. Very timely, clean service bays and professional and friendly staff. Highly recommend for your service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tammie, we're glad to hear our staff took such great care of you! Here at Daytona Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
The staff is very prompt, friendly and professional.
The staff is very prompt, friendly and professional. The dealership is spotless, well laid out. They have a large waiting area with snacks and beverages, they always wash and vacuum the car.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lois, we're glad to hear our staff took such great care of you! Here at Daytona Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
It was a nice short service call.
It was a nice short service call. The only issue was when my car was done, it sat outside for a while so I physically had to find out who my rep was so they could take care of me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Miriam, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us to share more details about your visit so we can make things right.
Bought my used Rogue here.
Bought my used Rogue here. Never again will I buy from these sheisters. Sold me add-ons never discussed. It was so egregious Dealership manager gave me $500 refund hush money not to sue. Tried utilizing their warranty for the Xzilon coating I never asked for. It?s peeling. Was denied my claim because it?s occurring naturally and not from an external factor. Another sham service from the warranty company they outsource to. Service Dept is legit though. No issues with them.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Austin, we regret that your recent experience at Daytona Nissan fell beneath your standards. We have some high standards for ourselves but apparently, this time we fell short. We assure you that if you give us another opportunity to serve you that you will have the same great experience our other customers do. Please contact us so we can work with you to make this right.
Service.
Service. Prompt and professional Opens at 7 , by 7:05 u are written up and vehicle is in for service. Service advisor keeps me advised of progress and items that will need attention in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Dennis, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Wonderful experience with Rafeal R�os - Thomas (Panda)
Wonderful experience with Rafeal R�os - Thomas (Panda) the experience was amazing, was a pleasure working with them both - fast , easy - all staff is friendly and hospitable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kathleen, thank you so much for your feedback about Daytona Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
I came back because my 21 Altima seems to have been low
I came back because my 21 Altima seems to have been low on tire pressure in the back right tire., after the tires were switched. Braden one of the techs ,explained all that was done .. After the explanation, I was confident about his work on my car..I would like to have him as my tech whenever I bring my both cars for service .. Thanks for your customer service Braden.. This is why I come back all the time to Daytona Nissan ?Keep up the great work.. New customer for life here ???
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gary, thank you so much for your feedback about Daytona Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!