Reviews
I had the best experience that I ever had at a
I had the best experience that I ever had at a dealership. Great customer service outstanding and well organized facility. 5 stars to Richard
I had the best experience that I ever had at a
I had the best experience that I ever had at a dealership. Great customer service outstanding and well organized facility. 5 stars to Richard
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very disappointed, poor salesmanship and lack
Very disappointed, poor salesmanship and lack communication unable to close the deal when all information is sent as requested. BAD SERVICE!!!!
Very disappointed, poor salesmanship and lack
Very disappointed, poor salesmanship and lack communication unable to close the deal when all information is sent as requested. BAD SERVICE!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent and Courteous Service, especially Rolando Rocha
Excellent and Courteous Service, especially Rolando Rocha and Bremen, the Service Representative! They went above to provide Excellent Service!!
Excellent and Courteous Service, especially Rolando Rocha
Excellent and Courteous Service, especially Rolando Rocha and Bremen, the Service Representative! They went above to provide Excellent Service!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Some of the best service experiences I’ve ever had at
Some of the best service experiences I’ve ever had at this location. Appointment time met service advisor kept communication and got vehicle back in a timely manner.
Some of the best service experiences I’ve ever had at
Some of the best service experiences I’ve ever had at this location. Appointment time met service advisor kept communication and got vehicle back in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Poor salesmanship, inquire about a vehicle on Saturday
Poor salesmanship, inquire about a vehicle on Saturday send all the information Monday in the morning for the purchase of the vehicle. salesman said unable to sell the vehicle after going through the entire process. What kind of Dealership are running?
Poor salesmanship, inquire about a vehicle on Saturday
Poor salesmanship, inquire about a vehicle on Saturday send all the information Monday in the morning for the purchase of the vehicle. salesman said unable to sell the vehicle after going through the entire process. What kind of Dealership are running?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Pete , our sales Representative, was outstanding with
Pete , our sales Representative, was outstanding with great communication skills and extreme professionalism. Highly recommend Pete when shopping for a BMW in San Antonio.
Pete , our sales Representative, was outstanding with
Pete , our sales Representative, was outstanding with great communication skills and extreme professionalism. Highly recommend Pete when shopping for a BMW in San Antonio.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
The people there are good at what they do, very
The people there are good at what they do, very professional and friendly, they offer transportation to its customers if your car is not ready on time, clean eating area where you can watch sports and something else on its 2 wide screen tv's in that area...5 stars
The people there are good at what they do, very
The people there are good at what they do, very professional and friendly, they offer transportation to its customers if your car is not ready on time, clean eating area where you can watch sports and something else on its 2 wide screen tv's in that area...5 stars
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
The location is clean and sales person (Taylor Reeves)
The location is clean and sales person (Taylor Reeves) was outstanding and has full of knowledge
The location is clean and sales person (Taylor Reeves)
The location is clean and sales person (Taylor Reeves) was outstanding and has full of knowledge
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tim, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! We are always more than happy to assist you if anything else comes up. Take care!
There’s a recall on a fire water pump connector may short
There’s a recall on a fire water pump connector may short circuit. When does that get replaced?
There’s a recall on a fire water pump connector may short
There’s a recall on a fire water pump connector may short circuit. When does that get replaced?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's been a trustworthy dealership with whom to do
It's been a trustworthy dealership with whom to do business... consistently. They have provided the most competent service with professionalism. This has been true in every department I have dealt with... parts, service and sales.
It's been a trustworthy dealership with whom to do
It's been a trustworthy dealership with whom to do business... consistently. They have provided the most competent service with professionalism. This has been true in every department I have dealt with... parts, service and sales.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!