Reviews
Write a reviewDisreputable salespeople
Larry, U really should know more about someone if your going to b.s. & lie to them to sell them a car !!! After thoroughly reading the car fax on the Shelby in question, its obvious it has had an electrical problem since the day it was sold ! My dealer here in Ohio says they do not just xx the electrical system as a routine service when a car is in the shop !!! In the first six months , it was in three times for electrical issues, & it only had 420 miles on it. It was in 13 times alone for electrical issues !! Looks like the owner eventually gave up, & finally traded it in !!! P.S. It might b wise of U to know more about a person's background before u do a song & dance on him . As a reminder, I was an ASE certified Master Mechanic for over thirty yrs., half of that time spent wrenching in a new car dealership, the other half on my own as an independent shop. These days I do electrical work , & have a degree in electrical engineering !!! Busted !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Professionalism
From start to finish, I felt at ease, no stress, no mess, no bad vibes. Larry was very professional and courteous along with all the other staff members that I ran into . The deal was too smooth to be true. I ran into a friend name jerry which was the icening on the cake, he made me feel right at home. Would recommend this dealership in a heart beat.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Johnnny, Johnny it was a pleasure to help you on the Beautiful ZR-1 Corvette. I appreciate your very nice review and hope we can help you in anyway in the future. You have a 1 of a kind Corvette. Have a great evening with Martha and will meet you again. Thanks again. Larry. TCB⚡️.
Too busy?
I recently used the Cars.com site to search for a truck. My search led to a match at Jordan Ford and it was an amazing vehicle: under $30k, Toyota Tundra Crew Cab, black leather, 4 Wheel drive, only 4 years old and less than 50k miles. Despite this, I did not buy the truck. The reason is because I sent an inquiry through Cars.com and thought I would receive a response within a reasonable amount of time. The following day, by close of business, I still had not received a response. I thought the truck might have been sold, but 3 days later, it showed up on Cars.com again. I then checked the dealership website and found that it was still listed, so I sent a message to the dealership. Another day passed and after a full 5 days, I got a response from the sales team. In my opinion, if my inquiry is not important enough for you to answer a simple question or reach out to me within a reasonable amount of time (end of that business day or early the next day), and then wait just as long after I initiated contact a second time, then you obviously don’t need my business. I won’t go out of my way to steer other customers from the dealership and I understand that there are times when potential customers go unnoticed, but as things are now, I would not recommend this dealership unless they have the ONLY vehicle on your list.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Good afternoon, we apologize for this inconvenience. Please email me at arinn@jordanford.com so I can learn more about your experience. Thank you for the opportunity to resolve this issue.
Out of town buyer
My wife and I were looking for a Wrangler, 6 speed manual, in a hard to find shade of blue. We found our vehicle at this dealership and worked out everything over the phone and via email, given that we live out in th Houston area. Working with Larry was great - we agreed to the price on the Jeep and a number that worked for us on our trade in. We drove out to San Antonio, test drive the Jeep, and had paperworked signed in less than an hour after the test drive. We would highly recommend Larry and the team at Jordan Motorcards for anyone looking for a quality vehicle at a fair price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stress Free
I have purchased many vehicles in my lifetime and want to add that this dealership is one I will highly recommend for the staff, facility itself and customer satisfaction.Kathy and Dan are professional and yet made sure I never felt overwhelmed or pressured while finding the right car for me. Tony and Brenda was also helpful and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome customer service
Jerry I has always been very helpful and honest.I have bought numerous vehicles from him and will continue to do so thanks so much Jerry
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Land rover purchase
Great purchase and even better help. Was in and out in under an hour. Thank you both Larry and Brenda for what felt like running an afternoon errand.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Samuel for the business.! It was a pleasure helping you on your LR-4. Please let me know if I can help in the future on anything. Larry B. TCB⚡️.
2010 Camaro SS
This was the best experience I have ever had buying a vehicle, new or used. I felt that I got a great deal, gave me more for my trade than what I owed on it and did not feel any pressure at all. I always feel buyers remorse when I purchase a vehicle but that did not happen here. I am truly having fun driving this car. Thanks Larry!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Frank, Thanks so much for the very nice review. It was a pleasure helping you and your wife. I hope you enjoy the SS Camaro and please let me know if I help in future. Thanks again Larry.!!
2014 Ford Tremor
The first day they rushed me. Ron Hall was doing what he thought was right. They were too fast. Ron found a payment with no money down. The interest rate was too high. The term was way too long. In Ron's defense he thought he was doing right. I wanted time to think. Larry was my Huckleberry. I wanted to put money down and not have such a long note and not a high payment. Larry suggested Randolph credit union and I did as suggested. I could not be more pleased than my dealing with Larry. He is excellent!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Found our perfect SUV
This is the 11th car we've purchased from Jordan Ford. Jerry has always given us excellent service and Jerry has always found us exactly what we're looking for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much guys, always a pleasure helping you out! Can't believe we have been doing business at Jordan for over 20 years! Great seeing you guys again!
