Reviews
Gunn Nissan has a great service center. The reps are...
Gunn Nissan has a great service center. The reps are knowledgeable, polite and courteous. Mike did a great job! Asked for info regarding something else and he was extremely helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Gunn! So glad you had a great experience.
The Tech was quick and called to before performing other...
The Tech was quick and called to before performing other services that needed to be done to vehicle. Mr. Sam has excellent customer service skills.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for letting us know! We’re glad we could provide you with a great experience.
The service at Gunn Nissan is impeccable. Hilary was...
The service at Gunn Nissan is impeccable. Hilary was there for me every step of the way & made sure that I was kept up to date on the arrival of my 2021 Armada. She secured one for me even before they hit the lot & made sure that it went directly to me. Her communication was great and she was professional throughout the entire process. Her knowledge of the vehicle and overall Gunn organization is quality and vast. She, along with her leadership team, made this process for me during these weird times of the pandemic as easy as possible and as customer centered as one can hope for. They were able to accommodate my hectic work schedule and conduct many things remotely, as well as the trade in and showcasing of the new vehicle. I’d highly recommend Gunn Nissan and especially Hilary. She is dedicated to each of her customers and will ensure that you get the vehicle you want and as smoothly as possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you and thank you for choosing Gunn!
JT, our service advisor, was great. Very friendly and...
JT, our service advisor, was great. Very friendly and helpful regarding vehicle inspection. The estimated wait time was as predicted. Jorge in sales assisted us with an extended warranty purchase. He was knowledgeable and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for letting us know! We’re glad we could provide you with a great experience.
Without a doubt, Gunn Nissan has consistently been the...
Without a doubt, Gunn Nissan has consistently been the best car buying experience I’ve ever had when buying/leasing a new vehicle. Excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback! Glad to have you as a part of the Gunn family!
Gunn always provides great customer service & is never...
Gunn always provides great customer service & is never pushy. Since we moved, we still drive a distance to continue to have my vehicle serviced there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for letting us know. Glad to have you as a part of the Gunn family!
JT was professional and quick and was friendly handling...
JT was professional and quick and was friendly handling oil change service. Good person. There was shortage of cashiers and quickly jumped on a register, he processed me and said teamwork to the girl working with him.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!
Made a 10:30 appointment for an oil change. I was told it...
Made a 10:30 appointment for an oil change. I was told it was a two hour wait.Why make appointments?After 2 1/2 hours. I checked in and was told. They were looking for my service advisor. My car was ready after three hours Jason never came out to give me an update or hand over my car.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern. We would appreciate the opportunity to hear about your experience. Please reach out at your earliest convenience.
Friendly and knowledgeable staff. My service advisor kept...
Friendly and knowledgeable staff. My service advisor kept me informed every step of the way. Very clean waiting area and restrooms. Free Starbucks coffee was such an added treat.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your great feedback! Glad you enjoyed your visit.
Everyone we came in contact with was friendly and...
Everyone we came in contact with was friendly and helpful. We want to give a special thanks to Kevin Jackson. He was highly professional and pleasant to deal with. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!
