Reviews
I came in for an oil change.
I came in for an oil change. Estefany immediately came outside to assist me. The process was very smooth. I waited in the lounge & she came and got me when my Jeep was ready. It didn’t take long at all.
I came in for an oil change.
I came in for an oil change. Estefany immediately came outside to assist me. The process was very smooth. I waited in the lounge & she came and got me when my Jeep was ready. It didn’t take long at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I drove well over 300 miles to buy a Jeep Gladiator at
I drove well over 300 miles to buy a Jeep Gladiator at Big STAR CDJR. Joshua was very helpful throughout the entire process. I highly recommend this dealership.
I drove well over 300 miles to buy a Jeep Gladiator at
I drove well over 300 miles to buy a Jeep Gladiator at Big STAR CDJR. Joshua was very helpful throughout the entire process. I highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel made the process of me surprising my husband for
Daniel made the process of me surprising my husband for his birthday so smooth. I didn't have a long wait and the process was seemless.
Daniel made the process of me surprising my husband for
Daniel made the process of me surprising my husband for his birthday so smooth. I didn't have a long wait and the process was seemless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’m an OLD school guy!
I’m an OLD school guy! I just went to Be g Star CJDR in Webster and purchased a new truck! I spent a fair portion of the day with my salesman - Luis. What a fine young man! He was knowledgeable and very helpful with the whole purchase process! Friendly and not the least bit pushy! He made made me a very fair deal without all the hassle you would normally expect in a salesman. Straight forward and fair, just the way I like it! The whole experience was a pleasure from all of the various people I dealt with. I can, without hesitation, highly recommend spending the time to go see Luis at Big Star Dodge dealership in Webster, TX. You won’t be disappointed! I’ll give him a 5 Star rating! Thanks for the way you conducted yourself! Very satisfying!
I’m an OLD school guy!
I’m an OLD school guy! I just went to Be g Star CJDR in Webster and purchased a new truck! I spent a fair portion of the day with my salesman - Luis. What a fine young man! He was knowledgeable and very helpful with the whole purchase process! Friendly and not the least bit pushy! He made made me a very fair deal without all the hassle you would normally expect in a salesman. Straight forward and fair, just the way I like it! The whole experience was a pleasure from all of the various people I dealt with. I can, without hesitation, highly recommend spending the time to go see Luis at Big Star Dodge dealership in Webster, TX. You won’t be disappointed! I’ll give him a 5 Star rating! Thanks for the way you conducted yourself! Very satisfying!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly staff, very knowledgeable and wonderful
Very friendly staff, very knowledgeable and wonderful communication, basically no waiting time for drops or pick ups.
Very friendly staff, very knowledgeable and wonderful
Very friendly staff, very knowledgeable and wonderful communication, basically no waiting time for drops or pick ups.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience during the buying process.
Great experience during the buying process. All personnel where very knowledgeable and experienced, would definitely buy again
Great experience during the buying process.
Great experience during the buying process. All personnel where very knowledgeable and experienced, would definitely buy again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great communication, fast and dedicated service response.
Great communication, fast and dedicated service response. Dropped off in the evening and picked up the next day without any issues. Thank you!
Great communication, fast and dedicated service response.
Great communication, fast and dedicated service response. Dropped off in the evening and picked up the next day without any issues. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stephanie was awesome !
Stephanie was awesome ! She has helped me the last 2 times and both times I’ve been satisfied ! I came for years before, but always a problem
Stephanie was awesome !
Stephanie was awesome ! She has helped me the last 2 times and both times I’ve been satisfied ! I came for years before, but always a problem
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are really nice and super professional with their
They are really nice and super professional with their customers. Also, I love the waiting area with free coffee.
They are really nice and super professional with their
They are really nice and super professional with their customers. Also, I love the waiting area with free coffee.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took 2 and a half hours for an oil change and car wash
Took 2 and a half hours for an oil change and car wash when I had an appointment setup. Even got there early. Car Wash was a horrible job. Looked like they cleaned my windows with dirty rags. And didn't even touch my rims on the wash. Very disappointed with the service. Didn't get an invoice of what service I did get done. No paper or email of the service done.
Took 2 and a half hours for an oil change and car wash
Took 2 and a half hours for an oil change and car wash when I had an appointment setup. Even got there early. Car Wash was a horrible job. Looked like they cleaned my windows with dirty rags. And didn't even touch my rims on the wash. Very disappointed with the service. Didn't get an invoice of what service I did get done. No paper or email of the service done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
