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Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake

(1,998 reviews)
Visit Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–2:00pm
Sunday Closed Closed
New (281) 809-4534 (281) 809-4534
Used (281) 809-4447 (281) 809-4447
Service (281) 809-4564 (281) 809-4564

Inventory

See all 522 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2019.
You might expect a car company’s top priority to be cars, but not at Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Want Savings? We Hear You.

Service center

Phone number (281) 809-4564

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Reviews

(1,998 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake from DealerRater.

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I came in for an oil change.

I came in for an oil change. Estefany immediately came outside to assist me. The process was very smooth. I waited in the lounge & she came and got me when my Jeep was ready. It didn’t take long at all.

I came in for an oil change.

I came in for an oil change. Estefany immediately came outside to assist me. The process was very smooth. I waited in the lounge & she came and got me when my Jeep was ready. It didn’t take long at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I drove well over 300 miles to buy a Jeep Gladiator at

I drove well over 300 miles to buy a Jeep Gladiator at Big STAR CDJR. Joshua was very helpful throughout the entire process. I highly recommend this dealership.

I drove well over 300 miles to buy a Jeep Gladiator at

I drove well over 300 miles to buy a Jeep Gladiator at Big STAR CDJR. Joshua was very helpful throughout the entire process. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Daniel made the process of me surprising my husband for

Daniel made the process of me surprising my husband for his birthday so smooth. I didn't have a long wait and the process was seemless.

Daniel made the process of me surprising my husband for

Daniel made the process of me surprising my husband for his birthday so smooth. I didn't have a long wait and the process was seemless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I’m an OLD school guy!

I’m an OLD school guy! I just went to Be g Star CJDR in Webster and purchased a new truck! I spent a fair portion of the day with my salesman - Luis. What a fine young man! He was knowledgeable and very helpful with the whole purchase process! Friendly and not the least bit pushy! He made made me a very fair deal without all the hassle you would normally expect in a salesman. Straight forward and fair, just the way I like it! The whole experience was a pleasure from all of the various people I dealt with. I can, without hesitation, highly recommend spending the time to go see Luis at Big Star Dodge dealership in Webster, TX. You won’t be disappointed! I’ll give him a 5 Star rating! Thanks for the way you conducted yourself! Very satisfying!

I’m an OLD school guy!

I’m an OLD school guy! I just went to Be g Star CJDR in Webster and purchased a new truck! I spent a fair portion of the day with my salesman - Luis. What a fine young man! He was knowledgeable and very helpful with the whole purchase process! Friendly and not the least bit pushy! He made made me a very fair deal without all the hassle you would normally expect in a salesman. Straight forward and fair, just the way I like it! The whole experience was a pleasure from all of the various people I dealt with. I can, without hesitation, highly recommend spending the time to go see Luis at Big Star Dodge dealership in Webster, TX. You won’t be disappointed! I’ll give him a 5 Star rating! Thanks for the way you conducted yourself! Very satisfying!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very friendly staff, very knowledgeable and wonderful

Very friendly staff, very knowledgeable and wonderful communication, basically no waiting time for drops or pick ups.

Very friendly staff, very knowledgeable and wonderful

Very friendly staff, very knowledgeable and wonderful communication, basically no waiting time for drops or pick ups.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great experience during the buying process.

Great experience during the buying process. All personnel where very knowledgeable and experienced, would definitely buy again

Great experience during the buying process.

Great experience during the buying process. All personnel where very knowledgeable and experienced, would definitely buy again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great communication, fast and dedicated service response.

Great communication, fast and dedicated service response. Dropped off in the evening and picked up the next day without any issues. Thank you!

Great communication, fast and dedicated service response.

Great communication, fast and dedicated service response. Dropped off in the evening and picked up the next day without any issues. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Stephanie was awesome !

Stephanie was awesome ! She has helped me the last 2 times and both times I’ve been satisfied ! I came for years before, but always a problem

Stephanie was awesome !

Stephanie was awesome ! She has helped me the last 2 times and both times I’ve been satisfied ! I came for years before, but always a problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They are really nice and super professional with their

They are really nice and super professional with their customers. Also, I love the waiting area with free coffee.

They are really nice and super professional with their

They are really nice and super professional with their customers. Also, I love the waiting area with free coffee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Took 2 and a half hours for an oil change and car wash

Took 2 and a half hours for an oil change and car wash when I had an appointment setup. Even got there early. Car Wash was a horrible job. Looked like they cleaned my windows with dirty rags. And didn't even touch my rims on the wash. Very disappointed with the service. Didn't get an invoice of what service I did get done. No paper or email of the service done.

Took 2 and a half hours for an oil change and car wash

Took 2 and a half hours for an oil change and car wash when I had an appointment setup. Even got there early. Car Wash was a horrible job. Looked like they cleaned my windows with dirty rags. And didn't even touch my rims on the wash. Very disappointed with the service. Didn't get an invoice of what service I did get done. No paper or email of the service done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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See all 1998 reviews