Reviews
Poor customer service.
Poor customer service. Feel like I?m going to a used Kia dealership instead of BMW. Staff never called me back or emailed to take care of final issues of sale
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We strive for 100% satisfaction, and we regret to find out that this was not the case. When you have an opportunity, please reach out to us at (855) 645-6452 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
Julio was great, me and my family just got back from a 2
Julio was great, me and my family just got back from a 2 year expat assignment in Germany and didn’t want any hassle. He was professional and efficient. I highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Nate was very welcoming and straightforward he put me in
Nate was very welcoming and straightforward he put me in the perfect car, I love it thank you so much again !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are so glad we could help! Thank you, and have a fantastic day!
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
modern technology.
modern technology. quick and easy paperwork. come in the morning to complete paperwork and have a car to drive home right away.. quick and easy. clear paperwork.. have Vietnamese staff guide you on how to start the car.. then keep customer information confidential.. say it like it is.. one word is one word. understand customer's situation.. that's great..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we did. We hope you have a great day!
Even though I’m in Dallas, I bought my car from Momentum
Even though I’m in Dallas, I bought my car from Momentum BMW in Houston—because when it comes to service and financing, they simply do it better.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lauren, thank you for taking the time to leave a review for us at Momentum BMW. We're happy we could meet your expectations! We hope to see you again soon!
No frills, low pressure, honest and quick service.
No frills, low pressure, honest and quick service. Appreciated the no haggling on the price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we did. We hope you have a great day!
Service was amazing.
Service was amazing. Norman and Walter paid attention the little details. They made the process run so smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to let us know how we did. We hope you have a great day!
When we arrived at the dealer there wasn't pressure
When we arrived at the dealer there wasn't pressure putonus. They were very friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
After researching BMW SUVs for a while, I came into
After researching BMW SUVs for a while, I came into Momentum after another dealership didn’t even acknowledge my presence when walking through their lot for a while looking at vehicles. As my husband and I walked through the lot, Warren approached us to ask if anyone had spoken to us yet and he demonstrated true customer service throughout this deal from that moment on, resulting in a great experience overall. He made sure I received what I wanted in the vehicle, was not pushy or overbearing at all, but always ensured any questions or concerns I had were addressed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service from start to finish was top notch.
Service from start to finish was top notch. Andre Deshotels was knowledgeable and seeked to understand what i was looking for in a car.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!