Reviews
Was able to get an appt right.
Was able to get an appt right. Im from Illinois so was glad the problem was taken care of quicklu
Was able to get an appt right.
Was able to get an appt right. Im from Illinois so was glad the problem was taken care of quicklu
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was an oil change.
It was an oil change. Job well done with great customer service. Happy Holidays to you all
It was an oil change.
It was an oil change. Job well done with great customer service. Happy Holidays to you all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Gregg! I'm thrilled to hear that you had a positive experience with your oil change and appreciated our customer service. Happy Holidays to you as well, and we look forward to seeing you again at Davis Gainesville Chevrolet! Josue Ostolaza jostolaza@davisauto.com 352-224-1043
Just a fantastic group of people to work with for
Just a fantastic group of people to work with for choosing and purchasing a car! Knowledgeable, friendly and courteous. Joe was my sales rep and he was outstanding!
Just a fantastic group of people to work with for
Just a fantastic group of people to work with for choosing and purchasing a car! Knowledgeable, friendly and courteous. Joe was my sales rep and he was outstanding!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Diane! I am thrilled to hear that you had a fantastic experience at Davis Gainesville Chevrolet. It's great to know that Joe provided you with outstanding service. We appreciate your kind words and look forward to assisting you again in the future! Josue Ostolaza jostolaza@davisauto.com 352-224-1043
Excellent service in helping me find my truck.
Excellent service in helping me find my truck. Thank you for your assistance thanks for everything
Excellent service in helping me find my truck.
Excellent service in helping me find my truck. Thank you for your assistance thanks for everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Jose! I'm thrilled to hear that you had an excellent experience finding your truck at Davis Gainesville Chevrolet. I appreciate your feedback, and we look forward to assisting you again in the future! Josue Ostolaza jostolaza@davisauto.com 352-224-1043
If Sharon can’t control her emotions she shouldn’t be
If Sharon can’t control her emotions she shouldn’t be working a customer service job! She was rude, yelling at me, and speaking over me! I’ve been coming here 5 years NEVER had this problem before! She was trying to charge me almost $500 to get an oil change (which was covered by my extended warranty so it should have been $0), tire rotation, and a dead battery which I had warranty for because I purchased it a year ago from this dealership. All her transactions need to be audited! I’m reporting this, these are unethical business practices! Thank goodness Brad took over and I was able to get in and out of there without further issues.
If Sharon can’t control her emotions she shouldn’t be
If Sharon can’t control her emotions she shouldn’t be working a customer service job! She was rude, yelling at me, and speaking over me! I’ve been coming here 5 years NEVER had this problem before! She was trying to charge me almost $500 to get an oil change (which was covered by my extended warranty so it should have been $0), tire rotation, and a dead battery which I had warranty for because I purchased it a year ago from this dealership. All her transactions need to be audited! I’m reporting this, these are unethical business practices! Thank goodness Brad took over and I was able to get in and out of there without further issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. I understand your frustration regarding the service you received, and I appreciate you bringing this to our attention. At Davis Gainesville Chevrolet, we strive to provide excellent customer service and transparency in our transactions. I encourage you to reach out to me directly so I can address your concerns in detail and ensure we maintain the high standards our customers expect. I'm glad to hear that Brad was able to assist you and resolve the situation. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future. Josue Ostolaza jostolaza@davisauto.com 352-224-1043
Friendly and professional.
Friendly and professional. Appointment on time and service completed in a timely manner. Nice clean waiting area.
Friendly and professional.
Friendly and professional. Appointment on time and service completed in a timely manner. Nice clean waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I'm thrilled to hear that you had a positive experience at Davis Gainesville Chevrolet. Our team strives to provide friendly and professional service, and I'm glad you enjoyed our clean waiting area. We look forward to welcoming you back for your next appointment! Josue Ostolaza jostolaza@davisauto.com 352-224-1043
They were very nice.
They were very nice. They went over in good details over the work being done
They were very nice.
They were very nice. They went over in good details over the work being done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Erin! I appreciate your feedback about your experience at Davis Gainesville Chevrolet. It’s great to hear that our team provided you with detailed information and a positive atmosphere. We look forward to seeing you again soon. Josue Ostolaza jostolaza@davisauto.com 352-224-1043
I’m very disappointed with my recent visit.
I’m very disappointed with my recent visit. My vehicle is still under warranty, and my power liftgate consistently stops halfway when opening. The service manager first told me it was a common issue and should be covered by warranty, but later they couldn’t find the cause and suddenly blamed a bumper impact from two years ago. The liftgate issue only started this month and has nothing to do with the old bumper damage. They asked me to pay a diagnosis fee without giving any technical explanation, and they could not tell me how the bumper would affect the liftgate or why the liftgate still opens and closes normally but stops halfway. The only answer I got was ‘it’s weird, we don’t know.’ I left without any solution, and it felt like they were avoiding warranty responsibility instead of helping me fix the problem.
I’m very disappointed with my recent visit.
I’m very disappointed with my recent visit. My vehicle is still under warranty, and my power liftgate consistently stops halfway when opening. The service manager first told me it was a common issue and should be covered by warranty, but later they couldn’t find the cause and suddenly blamed a bumper impact from two years ago. The liftgate issue only started this month and has nothing to do with the old bumper damage. They asked me to pay a diagnosis fee without giving any technical explanation, and they could not tell me how the bumper would affect the liftgate or why the liftgate still opens and closes normally but stops halfway. The only answer I got was ‘it’s weird, we don’t know.’ I left without any solution, and it felt like they were avoiding warranty responsibility instead of helping me fix the problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. I appreciate your feedback and understand your concerns regarding the power liftgate issue. It’s important to me that our customers feel supported, especially when it comes to warranty coverage. I would like to address this matter further. Please feel free to reach out to me directly at Davis Gainesville Chevrolet. Thank you for your patience, and I hope to hear from you soon. Josue Ostolaza jostolaza@davisauto.com 352-224-1043
Tyson is always a pleasure to work with.
Tyson is always a pleasure to work with. The video from the mechanic was the most detailed, easy to understand I've experienced. Would love to have him every time.
Tyson is always a pleasure to work with.
Tyson is always a pleasure to work with. The video from the mechanic was the most detailed, easy to understand I've experienced. Would love to have him every time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I am thrilled to hear that you had such a positive experience working with Tyson at Davis Gainesville Chevrolet. It's great to know that the mechanic's video was detailed and helpful for you. We look forward to seeing you again and hope to have Tyson assist you next time! Josue Ostolaza jostolaza@davisauto.com 352-224-1043
The process was smooth, fast and transparent.
The process was smooth, fast and transparent. Best experience in a dealer in years. Mark is super professional and the main responsible for this great experience. I reccomend.
The process was smooth, fast and transparent.
The process was smooth, fast and transparent. Best experience in a dealer in years. Mark is super professional and the main responsible for this great experience. I reccomend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'm thrilled to hear that you had a smooth and fast experience at Davis Gainesville Chevrolet. It’s great to know that Mark made a positive impact during your visit. I appreciate your recommendation, and we look forward to welcoming you back! Josue Ostolaza jostolaza@davisauto.com 352-224-1043