Reviews
Was in the market for a used Jaguar F-Pace SVR and found
Was in the market for a used Jaguar F-Pace SVR and found one at Land Rover Houston Central that checked most of the boxes and so I stopped by to take a look. The very first thing I noticed was a faint smoke smell inside the car and after some digging I was finally told that the previous owner had indeed been a smoker. With the clear understanding of smoke typically being a deal breaker for me, I assumed they would be willing to work with me on the price. They made no effort whatsoever to show me they were willing to work with me, and so I walked away. The irritating part was that they continued to follow up with me about the same car as if we had never had a discussion about it. Had they made ANY sort of effort to work with me I would have likely still bought the car!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (855) 627-5158 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Great, easy experience.
Great, easy experience. Process was fast with no glitches or trivial negotiating. It’s always great to work with Elton Love.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
Courteous, no hard sell, and they stuck by the original
Courteous, no hard sell, and they stuck by the original agreement! We will see how the warranty period is handled
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jaguar Houston Central. If you have any further questions, please don't hesitate to reach out!
The salesman Joshua was very knowledgeable about the
The salesman Joshua was very knowledgeable about the vehicle I purchased even though it was not primary product of the dealership. That made me feel comfortable about the purchase because he took the time to learn about the vehicle. The manager Cory whom assisted while Joshua was away made the buying process very seamless and a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your review brightened our day! We’re so glad we could meet your expectations.
Great experience always at this dealership-my second
Great experience always at this dealership-my second purchase - service is outstanding! Would strongly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a pleasant experience it was purchasing such a well
What a pleasant experience it was purchasing such a well made vehicle at Land Rover Houston Central. Austin (GM) and JP (sales associate) are extremely knowledgeable and made sure all my questions were answered and provided info for the questions I didn’t know to ask. They both listened carefully and gave me the time and attention I needed in making the best decisions for myself. They do an amazing job of representing Land Rover and it’s evident they work hard to create a sales culture promoting customer satisfaction!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear that you had a positive experience. Thanks for sharing your feedback!
Great location and easy to work with, will always go here
Great location and easy to work with, will always go here first when buying a new vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your lovely review! We’re glad our team could assist you.
My advisor , Roland Flores was excellent And he is
My advisor , Roland Flores was excellent And he is highly recommended, this is one reason to I will go back to service my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
JP Did an awesome job answering any question I had and
JP Did an awesome job answering any question I had and made the custom order and buying experience painless
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Calvin, thank you so much for the review! We are very glad we could provide you with a positive experience. We hope you have a great day!
Excelente attention for the salesman and financial I am
Excelente attention for the salesman and financial I am happy to recommend the dealer to more people
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Roberto, thank you so much for the positive review! We're happy to hear you had such a positive experience with our team. Thank you, and have a fantastic day!