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Community Kia

(284 reviews)

Reviews

(284 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Kia owner

Very friendly and helpful atmosphere. The appointment was set and met and the wait was appropriate to the service done to my car. Drinks and snacks were offered and everyone had their masks on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Extremely Pleased with the Service and Repairs

Made an appointment for a repair/vehicle checkup online. Needed to have the vehicle (2014 Kia Soul) analyzed to find out why the ESC (traction lights) and ABS lights were coming on and staying on and then have the prescribed repair made. I gladly dropped my vehicle off late in the afternoon and was able to pick it up the next day. Apparently two codes came up when the mechanic checked it with their machine. The mechanic replaced the sensor/hub assembly and cleared the DTC. It has been a week since my vehicle has been repaired and I am extremely happy and satisfied. The mechanic did an excellent job. The service rep, Julie, was completely professional and most helpful. I appreciate how very nice she was and I additionally very much appreciate her checking to see if the repair was under warranty (which it was). Community Kia has an excellent service department. I appreciate their honesty and their expertise. I don't want to go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best service around.

Always a positive experience here. They are fast and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kia Service

Always a pleasure to visit. Staff is friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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KIA soul

Great professional service! Excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Robert Stanten

Robert S. was so helpful in getting me exactly what I wanted! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Kia Soul

Julie and Amy were exceptional and made me fell more like family rather than customers.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service love Community Kia

Community Kia is always great to be at they really make you feel welcome The service is awesome. They are always getting the job done They disinfect my car before returning back to me for my and my family safety. Even waiting for service we were offered to test drive another vehicle. Of course we did not because I would have bought it lol. Thanks Community Kia I app9the effort but Ilove my soul. Thanks again community Kia for being on top of things.Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer

Car was diagnosed and repaired in timely manner. The customer service representative, Julie, was very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Service. Even with no appointment.

Always a great experience. The team is always customer focused. I really appreciate Community Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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