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AutoNation Ford Orange Park

(2,310 reviews)
Visit AutoNation Ford Orange Park
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–8:00pm
Sunday 12:00pm–6:00pm
2016 consumer dealer award
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2016 consumer dealer award
New (888) 229-5054 (888) 229-5054
Used (866) 984-2319 (866) 984-2319
Service (877) 236-9802 (877) 236-9802

Inventory

See all 313 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since May 2011.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(2,310 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Orange Park from DealerRater.

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Had an issue on my 2015 V10 motorhome not starting just

Had an issue on my 2015 V10 motorhome not starting just before Christmas. Your service department diagnosed the problem and had it ready the Friday after Christmas. They did an outstanding job going over my coach looking for other possible problem areas. They replaced my coach battery and 4 of my house batteries.

Had an issue on my 2015 V10 motorhome not starting just

Had an issue on my 2015 V10 motorhome not starting just before Christmas. Your service department diagnosed the problem and had it ready the Friday after Christmas. They did an outstanding job going over my coach looking for other possible problem areas. They replaced my coach battery and 4 of my house batteries.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

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Cameron D.

Cameron D. was very helpful and caring. When I texted the list of my "must haves" he had a vehicle already prepared for me to test drive. He was very supportive during the purchase price as well. The only negative comment is that the new AI phone system to make appointments or obtain assistance is awful.

Cameron D.

Cameron D. was very helpful and caring. When I texted the list of my "must haves" he had a vehicle already prepared for me to test drive. He was very supportive during the purchase price as well. The only negative comment is that the new AI phone system to make appointments or obtain assistance is awful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (904) 270-9943 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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Came here looking for a 2025 mustang GT and they offered

Came here looking for a 2025 mustang GT and they offered a very fair and appropriate price for it. Even confirmed with chat gpt! Lol

Came here looking for a 2025 mustang GT and they offered

Came here looking for a 2025 mustang GT and they offered a very fair and appropriate price for it. Even confirmed with chat gpt! Lol

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

Dealer response

Hello, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

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have been dealing with autonation when it was mike shad

have been dealing with autonation when it was mike shad ford always treated very good and went from ford to lincoln always got a very good deal from autonation

have been dealing with autonation when it was mike shad

have been dealing with autonation when it was mike shad ford always treated very good and went from ford to lincoln always got a very good deal from autonation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Paul and Marley done everything in their power to make

Paul and Marley done everything in their power to make sure I left with a vehicle I loved. I wasn?t haggled, I was listened to, and the customer service was great. I?d recommend them to anyone.

Paul and Marley done everything in their power to make

Paul and Marley done everything in their power to make sure I left with a vehicle I loved. I wasn?t haggled, I was listened to, and the customer service was great. I?d recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Shayla, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Excellent customer service!

Excellent customer service! Will return next time! Jessica was my service advisor, and took great care of me. She let me know the status of my car the entire way through the dealership, and had it washed for me at the end.

Excellent customer service!

Excellent customer service! Will return next time! Jessica was my service advisor, and took great care of me. She let me know the status of my car the entire way through the dealership, and had it washed for me at the end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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2020 F-150 transmission replacement.

2020 F-150 transmission replacement. There were several challenges throughout this effort. Service manager Cassandra Niziolek was a consummate professional from drive-in to drive-out. She maintained regular communications with accurate and HONEST information. In regards to customer care and working diligently to minimize any burdens on my part, Ms. Niziolek?s candor & genuine care for the customer, was much appreciated, especially in an environment that can be chaotic at times. If these customer surveys are truly reviewed, then please let me recommend, that Ms. Niziolek should be recognized by her leadership for her professionalism and outstanding representative of Auto Nation.

2020 F-150 transmission replacement.

2020 F-150 transmission replacement. There were several challenges throughout this effort. Service manager Cassandra Niziolek was a consummate professional from drive-in to drive-out. She maintained regular communications with accurate and HONEST information. In regards to customer care and working diligently to minimize any burdens on my part, Ms. Niziolek?s candor & genuine care for the customer, was much appreciated, especially in an environment that can be chaotic at times. If these customer surveys are truly reviewed, then please let me recommend, that Ms. Niziolek should be recognized by her leadership for her professionalism and outstanding representative of Auto Nation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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Horrible experience!

Horrible experience! First appointment made was lost. Had to be worked in. Technician could not resolve my problem. Had to make a second appointment. 3 hours after appointment time truck taken back. Technician still stated he couldn?t reproduce concern. He avoided me intentionally so as to not go on test drive with me to reproduce issues. Technician had mouth full of tobacco while taking with me. Disgusting!

Horrible experience!

Horrible experience! First appointment made was lost. Had to be worked in. Technician could not resolve my problem. Had to make a second appointment. 3 hours after appointment time truck taken back. Technician still stated he couldn?t reproduce concern. He avoided me intentionally so as to not go on test drive with me to reproduce issues. Technician had mouth full of tobacco while taking with me. Disgusting!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi William, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (904) 270-9943. We would appreciate the chance to turn your experience around.

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Scheduled a service appointment immediately and easily

Scheduled a service appointment immediately and easily using their web portal. Was assigned Joseph as my service advisor. Joseph was knowledge, friendly and great to work with. I was also very pleased with the cost of th service. Was much less than I expected. I will definitely use AutoNation Ford Orange Park for all my future service needs.

Scheduled a service appointment immediately and easily

Scheduled a service appointment immediately and easily using their web portal. Was assigned Joseph as my service advisor. Joseph was knowledge, friendly and great to work with. I was also very pleased with the cost of th service. Was much less than I expected. I will definitely use AutoNation Ford Orange Park for all my future service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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We were looking for about two weeks for the perfect

We were looking for about two weeks for the perfect Bronco Raptor. This dealer gave us a deal that beat out 6 different dealers in the Southeast. They were also able to get it done in record time when we came to pick up the car on a Sunday.

We were looking for about two weeks for the perfect

We were looking for about two weeks for the perfect Bronco Raptor. This dealer gave us a deal that beat out 6 different dealers in the Southeast. They were also able to get it done in record time when we came to pick up the car on a Sunday.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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