Skip to main content

O'Steen Volvo Cars of Jacksonville

(322 reviews)
Visit O'Steen Volvo Cars of Jacksonville
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 290-9853 (888) 290-9853
Used (888) 291-7699 (888) 291-7699
Service (888) 716-5490 (888) 716-5490

Reviews

(322 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Steen Volvo Cars of Jacksonville from DealerRater.

Want to share your experience with this dealership?

Write a review

This was my third Volvo purchased from Osteen Volvo.

This was my third Volvo purchased from Osteen Volvo. It is always a joy to deal with them. Such a friendly and professional dealership. Paul Chrisman went above and beyond as always!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued loyalty and for choosing O'Steen Volvo Cars of Jacksonville for the third time! We're thrilled to hear that each experience has been a joy and that our team, especially Paul Chrisman, continues to exceed your expectations. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!-AS

I was very pleased with my experience at O’Steen Volvo.

I was very pleased with my experience at O’Steen Volvo. The staff were incredibly helpful, and they never made me feel pressured.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Morgan for sharing your experience! We're so glad to hear that you felt supported and never pressured during your visit. Our team at O’Steen Volvo Cars of Jacksonville is committed to creating a comfortable and helpful environment, and it’s great to know that came through. We truly appreciate your kind words and hope you’re enjoying your new vehicle!-AS

My experience was excellent.

My experience was excellent. Everyone was very pleasant, helpful, and friendly. Very nice dealership. Did not feel pressured and I absolutely love the new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jennifer, Thank you for your wonderful review! We're so glad to hear that you had an excellent experience and felt comfortable throughout the process. It's great to know you love your new vehicle — that's what it's all about! We truly appreciate your kind words and hope you enjoy every mile in your new car. Welcome to the O'Steen Volvo Cars of Jacksonville family!-AS

Very knowledgeable and efficient experience.

Very knowledgeable and efficient experience. Would definitely recommend to anyone in the market for a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We're thrilled to hear you had a knowledgeable and efficient experience. 🙌 Your recommendation means the world to us — we truly appreciate your support and hope you’re loving your new ride! 🚗💙-AS

Very friendly and pleasant to deal with, no pressure

Very friendly and pleasant to deal with, no pressure sales. Spent a lot of time with us to answer all questions and concerns we had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We’re so glad to hear that you had a friendly, pressure-free experience with us. Taking the time to answer your questions and make sure you feel confident in your decision is exactly what we strive for. We truly appreciate your trust and hope you’re enjoying your new vehicle! Please don’t hesitate to reach out if there’s anything else we can assist you with. -AS

Between Ross, Kevin Gonzalez, and Woody (Finance

Between Ross, Kevin Gonzalez, and Woody (Finance Director), my experience was truly excellent. I am MOST grateful for everything they did to make sure this experience met my highest expectations. My sincere thanks to all. Bill

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bill,Thank you so much for your kind words and thoughtful review. We're thrilled to hear that Ross, Kevin Gonzalez, and Woody were able to provide you with an excellent experience. Your satisfaction is our top priority, and it means a great deal to us that we met your expectations. We truly appreciate your trust and your business. If there's ever anything more we can do for you, please don’t hesitate to reach out. -AS

Area was very clean and there were free snacks.

Area was very clean and there were free snacks. Staff was very knowledgeable and really attentive when required.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're glad to hear you enjoyed the clean environment and appreciated the snacks — we believe the little things make a big difference. We're especially pleased that our team was able to provide knowledgeable and attentive service when you needed it. Your feedback means a lot to us, and we hope to welcome you back again soon! -AS

Everything was great.

Everything was great. Lisa was very knowledgeable and guided me through selecting a new vehicle as well as all the features.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that Lisa was able to guide you through the process with her knowledge and support. Enjoy your new vehicle, and please don’t hesitate to reach out if you have any questions in the future!-AS

This is the best vehicle I have ever purchased and I have

This is the best vehicle I have ever purchased and I have purchased more I can remember. If I have the need for another automobile I will come to this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the amazing feedback! We're honored to hear that this is the best vehicle you've ever purchased — that means a lot, especially coming from someone with plenty of experience. We're grateful for your trust in us and would be thrilled to help you again whenever the time comes. Enjoy every mile in your new vehicle!-AS

Nathan, Ross, Jason, Selma, and everyone at O’Steens

Nathan, Ross, Jason, Selma, and everyone at O’Steens Volvo were most professional. They worked together as a team to ensure all of my questions were answered. Nathan was most patient allowing me to look at every car on the lot on two different days. He knew about each car and was especially helpful and knowledgeable about the electronic systems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Nathan, Ross, Jason, Salma, and the rest of our team at O’Steen Volvo Cars of Jacksonville made such a positive impression. We’re especially glad Nathan was able to provide the time, patience, and knowledge you needed to explore your options comfortably — especially when it comes to today’s tech features! Your feedback means a lot to us, and we’re grateful you chose to work with our team. Enjoy your new vehicle, and please don’t hesitate to reach out if we can help with anything down the road!-AS