Eddie Tourelle's Northpark Nissan

Love this store for its people and high level of service. Our family will continue to count on Northpark Nissan for vehicle purchase and maintenance. We trust them.

This dealership would not honor the agreement and I showed it to them in person my oil changes were no charge because I paid up front $695.00 for an agreement that my oil and filter with tire rotation was good until 70,000 miles or 04/18/27 which ever came first my truck has 36,500 miles and now they tell me I have to pay so I told them no in

Ms Jamie helped me in the service dept. She is an asset to the company. She does a great job and is bery helpful. She makes sure you understand what is going on with your vehicle. I know I am going to be taken care of when i come to get service done and she is my service rep. I just love her.

According to Eddie Tourelle's Northpark Nissan ...it is absolutely normal for your exhaust to smell like AMMONIA! I was told they all do-especially the newer models 🙄 Time to take it to another dealership. I've have already been to Eddie Tourelle's 3 times about this issue and hear the same xx. The service manager called me a few days after my 3rd visit to tell me that he had a brand new vehicle arrive with only 2 miles on it that had a strong smell ammonia just like mine does. And then reminded that is normal and not to worry. My vehicle is in tip top shape 😅🤣

My salesman was Marty and he was truly amazing he worked hard and fast to get me going I most definitely recommend him if u need to get going fast see Marty he is amazing thank you to the whole team who worked on my stuff

I got my new Murano thank you Marty Tauzier. I have dealt with Eddie Turelle's since 1998 and each time I have been very satisfied. Marty answered all of my questions and took time to work through the deal. He got everything together for me and here I am driving my NEW Murano.

Car was priced nicely. Second guessed the purchase and it got away from me. Sales rep experience was great. They even offered to contact me if they got a hold to another one. They were very willing to work with me unlike another dealership which I will not name.

Purchased my new pcar 1/30; traded in my vehicle. As of 3/21, the bank has yet to receive the payoff for my old vehicle. Gary Vick gives new meaning to the term “car salesman”, as does the entire team at Northpark Nissan. Do yourself a favor and keep driving right past this dealership. Will never do business with them again.

Chris Thomas is a great consultant. he is friendly, knowledgeable, and an all around professional. Chris is a roll model for others to follow. I will send my friends and relatives to Chris when in need of a vehicle. The man is 5 star all the way...

Back in December of 2015 I purchased an '15 Altima S Special Edition - loved the car and the salesmen helped me get a good deal on it. But over time the nearly $600 monthly notes were financially killing me. A few months after I return to Northpark to see if they could help me to see about lowering my monthly notes. They told me to try to continue paying my notes on time and after a year come back and I could refinance the car, thus making my notes a little cheaper. A year later I returned and the financial advisor pawned me off to a salesmen - which I thought was odd because I wasn't there to "buy" anything. He explained to me that my car needed to be appraised and that can only happen through the salesman. So while we're sitting in the little office of the salesman, getting info on my car, he kept asking me over and over again, "what car you're interested in purchasing?" Each time I answered I'm not here to buy a car, I'm just wanting to refinance - he would have a puzzled look on his face. After a while, after he left to speak to whoever he left to spoke to, he comes back to tell me that my notes wouldn't be all that different if I refinance. But there's tons of rebates plus a sale on the 2017 Altima's. After my trade in of my 2015, my notes should be cheaper then what I'm currently paying. At first I held my guns. But was told I would get over $3,000 back from the extended warranty on my 2015, plus over $2,000 for the life insurance I had on the loan, over $300 for the prepaid maintenance, and $580 monthly note that I had with me but didn't send it in yet for that particular month. "You'd get those cancellation checks in 4-6 weeks and can comeback place it down on the loan, which will lower the monthly notes even more. I gave in although the monthly note on the 2017 was $40 more then what I was already struggling to pay. Plus not to mention my 2015 Altima had the gun metal rims, remote auto start, XM radio, and rear spoiler - the new one did not. My 2015 had the Special Edition package, the 2017 was just an plain S model in comparison, but to save a few bucks a month I caved in and agreed believing what they sold - big mistake on by behalf. Three months went by and still no checks. I called Nissan and they said I have to go through the dealer for that. Called Northpark and was told that my cancellations checks was used as my down payment on the new car I have now. WHAT?! The ONLY thing that was supposed to be used as a down payment for the car was my $580 monthly payment I had on me at the time. The insurance, extended warranty, and prepaid maintenance was supposed to come to ME - that was the agreement. Plus the figures don't add up right if in fact the money that was suppose to come back to me was indeed used. Theres no proof, on there part that that money was used as a down payment other then the $580 cash I gave them at the time of the sale. In other words, they kept those three checks that was suppose to come to me. So buyer beware. I now have an attorney and a suit has been filed.