All Star Nissan

Bought my new ride from here. The manager Brandon was amazing. Will definately be returning when my daughter starts driving to get her vehicle from these guys!

Told them what I was looking for and they found it at one of their other dealership. They called me when I got there and when I made it to the dealership I was in and out in no time. Very friendly staff. I will definatley be recommending them.

Our sunroof exploded from hot weather on our New Nissan Sentra sedan over two months ago. We informed the dealership but have been getting the run around, no straight answers!The customer service at the Juban road location in Denham Springs has very poor customer service. Feel like once they sold us the car they abandoned us! A little advice, you might want to look elsewhere to buy a car.

VERY disappointed in this dealership. Buying a vehicle should be a happy time in your life. This place made my process disappointing and miserable. Once I bought my vehicle I left happy and thought I was done with my paper work. They called me and needed more information every day for over a week. It was something new every single day. When I called them back I would be transferred to different departments- apparently people don’t know what they are doing. The person in charge of this dealership needs to train/retrain their staff. Literally no one has a clue what they are doing. The staff lacks organization and professionalism. Thankful to be rid of this headache.

i am writing to say that when I spoke to customer service about my loan payoff it was handled right away and I got a call back from that department. I was treated very well and the matter was handled. so I need to take back that earlier review. thanks for taking care of my loan inquiries.

I was very disappointed I was told by a recent customer that you go for and beyond to help the customer as for as getting a vehicle I brought in a trade that I barely made it to the dealer ship to see if they could help but they couldn't I feel if I was honest to let you know what was wrong with my vehicle the least they could have done was went that extra mile to get me financed.

We went to AllStar Nissan with less than 24 hours left to buy a car because our rental had to be returned the same day. When we arrived we were greeted by Patrick Hebert and he took us to his desk and wrote all our questions and concerns down and got us started with the process. We wanted the 2018 Pathfinder, everyone at Nissan was more than helpful and accommodating to our circumstances and they were able to help us secure the Pathfinder at a great rate! Thanks AllStar Nissan!

Purchased a 2014 Altima in July 2018. with an extended warranty. Weeks later rec'd a notice from GAI stating that warranty was denied. Contacted All Star and found out that it was because the employee responsible for completing paperwork submitted the wrong form, easy fix according the finance dept (that's who we were directed too to correct issue). However, they don't like to return calls or follow through with correcting issues. Made several calls, left several voice mails with several All Star employees (Finance Manager, General Manager of Nissan (Nic Richard), Customer Relations (Kimberly Kent). Finally get a call to come by the Nissan dealership to sign off on the correct paperwork. We do so. Never hear another word or receive any notice that all is well. Weeks later I go through the same issue of calling and leaving voicemails that don't get returned General Manager of Nissan (Nic Richard), Customer Relations (Kimberly Kent). Finally just researched and contacted GAI myself to get the information I was looking for. We have purchased 3 vehicles from All Star Automotive Group (2 New/1 Used) and will not be purchasing any in the future. Will take my business and money to a group that cares about their customers long term, not just to get the sale.

I was told I was getting a complimentary car wash when I went in to get my oil change.. They didn't wash the car. It was disappointing be told it was going to be washed and it wasn't

Repairs on my mother 06 Nissan Sentra was fast and customers services was great.. Mrs Tammy Perkins was great converse with her about Allstar New location this Year.. very pleasant person to converse with.. I see why my dsughter goes to Allstar to have her Nissan services... it would be nice a get Free Car wash at time of services..