Reviews
Everything was good until sale was made l felt like...
Everything was good until sale was made l felt like there was a lack of interest in what I needed him to follow through on such as I was delivered the wrong truck an had to bring back I have bought several vehicles in the past an this was definitely a first. Very unprofessional
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Dear Charles, Thank you for working with us to resolve the problems you experienced. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. We appreciate the chance to work with you to resolve the situation, and remain available if you have any further questions or concerns. Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences. You can update your review by logging in to your DealerRater account here: https://www.dealerrater.com/login/ and then accessing "My Tools" to edit your review. We appreciate your time and your business. Sincerely, Maggie Mooney Business Development Manager
Very friendly place. Not a lot of pressure calls, just...
Very friendly place. Not a lot of pressure calls, just “down home” service. Willing to work with us to meet our needs. highly recommend them!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Star Chevrolet with only the best there is to offer. It’s so nice to hear that Blake Davis and Hailey Breland helped to make your experience such a positive one. Enjoy your Hyundai Tucson! Respectfully, Maggie Mooney Business Development Manager
This was a fine experence for us. I received followip...
This was a fine experence for us. I received followip emails & calls to make sure the truck I was interested in to include a call while we were enroute as someone was test driving one of the trucks I was interested in, now that is realtime costumer service. Best time I have ever had at a car lot, I would send. my friends and go back myself.😊
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Star Chevrolet in Wiggins, MS. We wish you safe travels in your new Nissan Frontier, and look forward to seeing you again soon! Respectfully, Maggie Mooney Business Development Manager
The worst experience yet. Especially with the service...
The worst experience yet. Especially with the service dept! Multiple lies told. 2 day job turned to 1 week 4 days and still not done!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for the candid feedback on your experience with my staff at Star Chevrolet. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. Congratulations on your purchase, and thank you for the opportunity to work with you. I know you will enjoy your 2019 Kia Sportage, it is a great vehicle. Respectfully, Maggie Mooney Business Development Manager 601-928-4405
Very pleasant staff. Made my appointment quickly. Took my...
Very pleasant staff. Made my appointment quickly. Took my vehicle right in and finished in an appropriate length of time. This is the second time I’ve had to take in for a recall and I have been happy with service both times.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2019 silverado
I feel I’m being lied to every time I call or visit. Truck was kept 24 days the first time and fourteen days the second time Problem still exists and has developed two more issues as well.
- Customer service 1.0
- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good and convienent
The staff was friendly & they listened to what I wanted.. I wanted a different bed liner & the salesman worked out that for us. Also needed another key & salesman took care of that for me too.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
awesome 👏
We saw the VW Atlas on line. I had been comparing prices which was good but no one came close to the exceptional warranty!!! Blake let us test drive any car I liked but I always compared it to the Atlas. He and Hailey in finance were truly a pleasure to do business with.....the service guy who checked our trade in even came and talked with us and explained the whole trade in price/process.....an excellent shopping experience!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience at Star Chevrolet
I have bought a lot of vehicles iTn my life time and I have never been treated with more courtesy and respect than at StarChevrolet. The owner even talked with my wife and I to make sure we where completely satisfied. We will never buy another vehicle anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Primetime21
Great staff.... Love the vehicle I bought for my wife and she really loves it Roger was a great customer service salesman. Derrick also has assisted my wife and she is very pleased with his work
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car