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Reviews
Great service from service.
Great service from service. Very timely and smooth process. On time, paperwork easy and open communication
Great service from service.
Great service from service. Very timely and smooth process. On time, paperwork easy and open communication
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback! We're thrilled to hear the process was timely, smooth, on time, and that communication was open and easy—that's exactly what we aim for every time. It means a lot that you took the time to share this. Our team works hard to make service hassle-free, and reviews like yours keep us motivated! We truly appreciate your business and look forward to helping with any future needs—whether it's maintenance, repairs, or anything else. Stop by or give us a call anytime. Best regards, Joe Coates General Manager Sullivan Ford Brookhaven, MS (For Service inquiries: 601-967-8816 or visit sullivanford.net/service)
Joe is the first call I make for Fords , trucks or any
Joe is the first call I make for Fords , trucks or any used vehicles. He has it or gets it. We have a Ford dealership in Tupelo & refuse to try them again. Joe is about 5 hours away from me but hes that awesome.
Joe is the first call I make for Fords , trucks or any
Joe is the first call I make for Fords , trucks or any used vehicles. He has it or gets it. We have a Ford dealership in Tupelo & refuse to try them again. Joe is about 5 hours away from me but hes that awesome.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Eric, Thank you so much for the kind words and for making me your first call—I'm truly honored! It means a lot that you're willing to drive 5 hours for that trust and service. We appreciate you choosing Sullivan Ford over closer options, and I'll keep doing my best to have what you need (or get it fast) every time. Looking forward to helping with your next Ford or used vehicle—give me a shout whenever you're ready! Best regards, Joe Coates General Manager Sullivan Ford Brookhaven, MS
Ashley was very knowledgeable about the vehicle I was
Ashley was very knowledgeable about the vehicle I was looking at. Zack was helpful with my paperwork. Best experience I’ve had buying a truck in a long time.
Ashley was very knowledgeable about the vehicle I was
Ashley was very knowledgeable about the vehicle I was looking at. Zack was helpful with my paperwork. Best experience I’ve had buying a truck in a long time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sullivan ford and Sandra did a great job working with me
Sullivan ford and Sandra did a great job working with me getting the right vehicle that I needed. They made a good deal on taking my old truck off my hands
Sullivan ford and Sandra did a great job working with me
Sullivan ford and Sandra did a great job working with me getting the right vehicle that I needed. They made a good deal on taking my old truck off my hands
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marvin, Thank you for the great review! We're thrilled that Sullivan Ford and Sandra did such a great job helping you find the right vehicle and making a solid deal on your trade-in old truck. It's always our goal to make the process straightforward, fair, and tailored to what you need. We truly value your feedback and for choosing us again (or for the first time—either way, welcome!). If there's ever anything we can do to assist with your new ride—maintenance, accessories, or just advice—please don't hesitate to reach out. Drive safe and enjoy that new vehicle! Best regards, The Sullivan Ford Team
Sandra, Joe and all of the other sales force were
Sandra, Joe and all of the other sales force were extremely helpful, professional and friendly. Zack, the finance man was also very helpful and professional. He also knew that I always buy the Platinum Ford Warranty and had my plan prices ready for me to review. Everyone at this dealership is always very friendly and helpful!
Sandra, Joe and all of the other sales force were
Sandra, Joe and all of the other sales force were extremely helpful, professional and friendly. Zack, the finance man was also very helpful and professional. He also knew that I always buy the Platinum Ford Warranty and had my plan prices ready for me to review. Everyone at this dealership is always very friendly and helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scott is the best.
Scott is the best. I have dealt with him before and ask for him when I look for a new vehicle. I love my new ride.
Scott is the best.
Scott is the best. I have dealt with him before and ask for him when I look for a new vehicle. I love my new ride.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sullivan was the best car buying experience I have ever
Sullivan was the best car buying experience I have ever had in my life. From home they responded to inquiries and setup our visit. Greetings from the door. They listen to our needs and concerns and addressed each. We came prepared to make a purchase it was a matter of them agreeing with our terms and us agreeing with them. We paid the price that was less than the listing but in our range. Thank you
Sullivan was the best car buying experience I have ever
Sullivan was the best car buying experience I have ever had in my life. From home they responded to inquiries and setup our visit. Greetings from the door. They listen to our needs and concerns and addressed each. We came prepared to make a purchase it was a matter of them agreeing with our terms and us agreeing with them. We paid the price that was less than the listing but in our range. Thank you
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words and for choosing Sullivan Ford for your used Mustang purchase! We're thrilled to hear you're loving the car—nothing beats that Mustang growl and the open-road feeling it delivers. We truly appreciate you taking the time to share your positive experience. It's customers like you who make our day here in Brookhaven and keep us motivated to deliver the straightforward, no-pressure service we pride ourselves on. Enjoy every drive, and welcome to the Sullivan Ford family! 🐎 #WhyGoAnywhereElse
Always make you feel valued as a customer.
Always make you feel valued as a customer. Go out of their way to help you find what you want and then help you get it.
Always make you feel valued as a customer.
Always make you feel valued as a customer. Go out of their way to help you find what you want and then help you get it.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much Mr. Pansano! We truly enjoyed helping you find your new truck. Sullivan Ford values your business and your friendship. Come see us again soon! #WhyGoAnywhereElse
Real attentive and wants you to be happy with you’re
Real attentive and wants you to be happy with you’re chose of vehicle every time you come by.
Real attentive and wants you to be happy with you’re
Real attentive and wants you to be happy with you’re chose of vehicle every time you come by.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thomas, we appreciate your feedback and for relying on Sullivan Ford for your vehicle needs. We hope you enjoy your new truck, and we will always remember your kindness and thoughfulness in working with us. Come see us again soon! #WhyGoAnywhereElse
My wife and I have had a great relationship with Ms
My wife and I have had a great relationship with Ms Sandra Stewart for over 20 years with the Sullivan Ford Sales Family, and we truly appreciate how knowledgeable she is with the Used Car/truck Stock there and how she puts her Customers concerns and needs first ahead of the Sale!!!
My wife and I have had a great relationship with Ms
My wife and I have had a great relationship with Ms Sandra Stewart for over 20 years with the Sullivan Ford Sales Family, and we truly appreciate how knowledgeable she is with the Used Car/truck Stock there and how she puts her Customers concerns and needs first ahead of the Sale!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr. Ervin, you and your wife are much appreciated for your business and your kind words-mostly for your friendship! We hope you enjoy your new truck. Come by for coffee and conversation any time. #WhyGoAnywhereElse