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Rick Hendrick Jeep Chrysler Dodge Ram FI

(1,402 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–6:00pm
Sunday Closed Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award

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Reviews

(1,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Jeep Chrysler Dodge Ram FI from DealerRater.

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Great customer service i would recommend getting service

Great customer service i would recommend getting service done here and purchasing a new or used vehicle. I bought my car from here 3 years ago and would definitely get another..

Great customer service i would recommend getting service

Great customer service i would recommend getting service done here and purchasing a new or used vehicle. I bought my car from here 3 years ago and would definitely get another..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The salesperson works outstanding and dealership was

The salesperson works outstanding and dealership was incredible I?m highly recommend this dealership, if you need car go there, they going to help, honestly I don?t like buying process but here it is smooth, look for Ross he going to help you.

The salesperson works outstanding and dealership was

The salesperson works outstanding and dealership was incredible I?m highly recommend this dealership, if you need car go there, they going to help, honestly I don?t like buying process but here it is smooth, look for Ross he going to help you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Rick hendrick dodge West Ashley was awesome.

Rick hendrick dodge West Ashley was awesome. Very curious.respectable reliable. Everyone is ready and available. Job was done in a timely manor. Mike has excellent customer service

Rick hendrick dodge West Ashley was awesome.

Rick hendrick dodge West Ashley was awesome. Very curious.respectable reliable. Everyone is ready and available. Job was done in a timely manor. Mike has excellent customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always a great experience, all of the employees always

Always a great experience, all of the employees always treat me well. Monica Hamilton has helped us the few times we took our vehicles for service. Monica does a great job

Always a great experience, all of the employees always

Always a great experience, all of the employees always treat me well. Monica Hamilton has helped us the few times we took our vehicles for service. Monica does a great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Worst experience ever with any service department that i

Worst experience ever with any service department that i ever had to deal with! This has been a horrible experience?it has been a nightmare! General manager wants to take short cuts on repairs instead of doing it right the first time as if I wasn?t going to notice unaligned stripes, paint that didn?t match, overspray runs, debris in clear coat and burnt vinyl stripes from buffing. Its been 4 months and haven?t had my car?..to be continued

Worst experience ever with any service department that i

Worst experience ever with any service department that i ever had to deal with! This has been a horrible experience?it has been a nightmare! General manager wants to take short cuts on repairs instead of doing it right the first time as if I wasn?t going to notice unaligned stripes, paint that didn?t match, overspray runs, debris in clear coat and burnt vinyl stripes from buffing. Its been 4 months and haven?t had my car?..to be continued

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Joe was not pushy he listened to what we wanted and got

Joe was not pushy he listened to what we wanted and got us what we wanted. We bought a jeep wrangler from another state from another Hendrick dealership and he made the buying process so easy. If you need a jeep go so Joe.

Joe was not pushy he listened to what we wanted and got

Joe was not pushy he listened to what we wanted and got us what we wanted. We bought a jeep wrangler from another state from another Hendrick dealership and he made the buying process so easy. If you need a jeep go so Joe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Ross was great!

Ross was great! Helped me get a great deal on a gladiator. Make sure to go see Ross and he will get you taken care of!

Ross was great!

Ross was great! Helped me get a great deal on a gladiator. Make sure to go see Ross and he will get you taken care of!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you, and have a fantastic day!

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I took my truck in for an oil change, stayed at the

I took my truck in for an oil change, stayed at the dealership, and waited for the service to be completed. While waiting, I took advantage of their beverage center. The facility was spotless. I was greeted by the staff, and it was an overall excellent experience!

I took my truck in for an oil change, stayed at the

I took my truck in for an oil change, stayed at the dealership, and waited for the service to be completed. While waiting, I took advantage of their beverage center. The facility was spotless. I was greeted by the staff, and it was an overall excellent experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

William, we're glad you had such a wonderful experience with us!

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Very good on time as promised and done correctly thank

Very good on time as promised and done correctly thank you A a a a a a a a a a a a a a a

Very good on time as promised and done correctly thank

Very good on time as promised and done correctly thank you A a a a a a a a a a a a a a a

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi John, thank you for taking the time to leave a review for us at Rick Hendrick Jeep Chrysler Dodge RAM FIAT. We're happy we could meet your expectations!

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If you’re looking for a Jeep, I highly recommend asking

If you’re looking for a Jeep, I highly recommend asking for Carlos at Rick Hendrick. He truly goes above and beyond for his customers.

If you’re looking for a Jeep, I highly recommend asking

If you’re looking for a Jeep, I highly recommend asking for Carlos at Rick Hendrick. He truly goes above and beyond for his customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Carlosjones9, we're happy to hear you had such a positive experience with our team!

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