Reviews
Great service, advsed what needed to be done, while I was
Great service, advsed what needed to be done, while I was still on the road, and what subsequently needed to be done. Given sound advice and information enabling me to safely travel to the Forf location for needed services.
Great service, advsed what needed to be done, while I was
Great service, advsed what needed to be done, while I was still on the road, and what subsequently needed to be done. Given sound advice and information enabling me to safely travel to the Forf location for needed services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
My experience at Rockwall Ford was excellent.
My experience at Rockwall Ford was excellent. The staff was professional, service was quick, and they explained everything clearly. Highly recommend their outstanding customer care!
My experience at Rockwall Ford was excellent.
My experience at Rockwall Ford was excellent. The staff was professional, service was quick, and they explained everything clearly. Highly recommend their outstanding customer care!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Amber, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rockwall! We are always more than happy to assist you if anything else comes up. Take care!
Great service!
Great service! Showed up to my house on time. Was very fast and convenient! Extremely fast and friendly! Great to be able to stay home and work and not wait in the dealership.
Great service!
Great service! Showed up to my house on time. Was very fast and convenient! Extremely fast and friendly! Great to be able to stay home and work and not wait in the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Heather, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Keith was knowledgeable and extremely friendly.
Keith was knowledgeable and extremely friendly. This dealer will service my vehicle in the future. They have a wonderful positive attitude and that makes for a pleasant experience.
Keith was knowledgeable and extremely friendly.
Keith was knowledgeable and extremely friendly. This dealer will service my vehicle in the future. They have a wonderful positive attitude and that makes for a pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Debra, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
The whole process took less than 48 hours.
The whole process took less than 48 hours. Everything was seamless and efficient. Definitely recommend.
The whole process took less than 48 hours.
The whole process took less than 48 hours. Everything was seamless and efficient. Definitely recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From my phone call to the time my car was done, I was
From my phone call to the time my car was done, I was extremely impressed with everyone I encountered at Race coal Ford. I was greeted by a young lady who was so welcoming with a great smile. Eric introduced himself, we discussed what was needed and he took over. I was kept informed of every step that was being taken for my maintenance issues. I felt very comfortable and was pl asked he kept me in the loop. I was very satisfied with Rockwall Ford and will definately recommend them highly. Thank you Rockwall Ford for tremendous customer service!!😊
From my phone call to the time my car was done, I was
From my phone call to the time my car was done, I was extremely impressed with everyone I encountered at Race coal Ford. I was greeted by a young lady who was so welcoming with a great smile. Eric introduced himself, we discussed what was needed and he took over. I was kept informed of every step that was being taken for my maintenance issues. I felt very comfortable and was pl asked he kept me in the loop. I was very satisfied with Rockwall Ford and will definately recommend them highly. Thank you Rockwall Ford for tremendous customer service!!😊
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service advisor who walked me through the entire process was #212032 Kristopher Wade. He was very kind, and helped me with any questions I had. He kept me informed about the time involved. I felt very comfortable. I have recommended Rockwall to friends and family. The dealership is like family too!
Rockwall Ford offered a good price on a great looking
Rockwall Ford offered a good price on a great looking Ford Mustange GT that I have been searching for around 2 months. After some talking we were able to come to a financial agreement and I bought this awesome Ford Mustang GT Premium. Many years this has been 1 of my 5 dream cars and only 2 more to go. Rockwall Ford was a great dealership that provided great service. After the sale they even did more items to the vehicle for free PLUS a full tank of fuel too. Gus was a cool salesman and the Finance Manager was quick and offered me great Extended warranty options that were not that expensive and so I added a 2 years bumper to bumper on this used Ford Mustang GT Premium. BTW, this is an actual Ford Protect Extended Warranty that I can bring to ANY Ford dealership and not some 3rd party extended warranty service that others try to sell. THANK YOU, as we are already having fun with it, plus that Borla exhaust makes it sound so mean too.
Rockwall Ford offered a good price on a great looking
Rockwall Ford offered a good price on a great looking Ford Mustange GT that I have been searching for around 2 months. After some talking we were able to come to a financial agreement and I bought this awesome Ford Mustang GT Premium. Many years this has been 1 of my 5 dream cars and only 2 more to go. Rockwall Ford was a great dealership that provided great service. After the sale they even did more items to the vehicle for free PLUS a full tank of fuel too. Gus was a cool salesman and the Finance Manager was quick and offered me great Extended warranty options that were not that expensive and so I added a 2 years bumper to bumper on this used Ford Mustang GT Premium. BTW, this is an actual Ford Protect Extended Warranty that I can bring to ANY Ford dealership and not some 3rd party extended warranty service that others try to sell. THANK YOU, as we are already having fun with it, plus that Borla exhaust makes it sound so mean too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! We are always more than happy to assist you if anything else comes up. Take care!
Fast and friendly service!
Fast and friendly service! They made the purchase of our new company truck seamless. Thanks to Rob and his team!
Fast and friendly service!
Fast and friendly service! They made the purchase of our new company truck seamless. Thanks to Rob and his team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Best truck buying experience I’ve ever had.
Best truck buying experience I’ve ever had. First Ford product I’ve owned in over 50 years.
Best truck buying experience I’ve ever had.
Best truck buying experience I’ve ever had. First Ford product I’ve owned in over 50 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
All of the Rockwall Ford employees I spoke with went
All of the Rockwall Ford employees I spoke with went above and beyond our expectations. We thank Kris Wade so much for all his kindness and help to us.
All of the Rockwall Ford employees I spoke with went
All of the Rockwall Ford employees I spoke with went above and beyond our expectations. We thank Kris Wade so much for all his kindness and help to us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Kris to be so supportive during your experience here at Rockwall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!