Reviews
Great dealership, very through and helpful, shoutout to
Great dealership, very through and helpful, shoutout to Clay great service advisor, great work for a fair price.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Clayton was very professional from the phone to the
Clayton was very professional from the phone to the follow up. Thank you Kris the mgr was exceptional also, he listened to my concearns and took good care of me.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wonderful experience at Rockwall Ford.
Wonderful experience at Rockwall Ford. Was recently in purchasing a 2025 Bronco and could not recommend this dealership enough. Sales Rep Alejandro and Finance Manager Jimmy are great at what they do. Need a new vehicle? I would definitely recommend Rockwall Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kris was great!
Kris was great! I brought my vehicle in to this ford location due to an issue at another ford location. Kris and his partner, Shae both were very helpful, responsive, and got the job done!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly and professional service, kept us informed along
Friendly and professional service, kept us informed along the process, very helpful too, appointment was simple as well, would definitely recommend this store for any needed service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Sales experience was great.
Sales experience was great. A disappointment is that no descent user manual was included. I don't have 25 wors to say!! Give me a break
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service from Anne.
Great service from Anne. She was very kind and helpful. Kept me up to date and was right on the money about the wait time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Melissa, we're happy you found Anne to be so supportive during your experience here at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best experience I have ever had buying a truck.
Best experience I have ever had buying a truck. Will always use them for now on. Top customer service and all employees was a team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Jeffery, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Had a fantastic experience purchasing a new to me 2023
Had a fantastic experience purchasing a new to me 2023 Ford Bronco. The vehicle was exactly what I wanted, and the process was smooth and pressure free. Both the price and my trade in value were fantastic and more than reasonable. And the financing terms the dealer facilitated were great. My Salesperson Alejandro was attentive, knowledgeable and friendly. Definitely would purchase from him and the dealer again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Juan, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. Feel free to reach out to us if you need anything. Have a wonderful day.
Have trusted dealership for many years: to help me keep
Have trusted dealership for many years: to help me keep my car in good condition and up to date with services. Kind and helpful staff ??????????
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.