Reviews
Great service!
The service provided is very timely and professional. I didn't have to wait long and I will definitely go back. It's the best place to go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit. Thanks~Marty Phillips, General Manager
Fast freindly service.
They help me with every question and concern I had about my vehicle. The service was done right and in a timely fashion. Very pleased with my visit and i will most definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking time to give the Edwards Chevrolet Downtown service team such a great review. We appreciate that you have chosen us to care for your vehicle and we look forward to your next visit. Thanks again~Marty Phillips, General Manager
Routine Maintenance
Scott Mckee is the go to guy for all service needs! He is very nice, polite and on time! He does very good work and will make his self available at any time for any questions you may have.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review for Scott and the Edwards Downtown service team! We look forward to your next visit. Take care~Marty Phillips, General Manager
Oil change great experience
Scott got me in and got my car serviced and back before lunch so I could pick it up great experience we continue to let Edwards do the work needed on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad that you had the type experience that we strive for with all of our customers. We greatly appreciate the feedback and look forward to your next visit. Take care~Marty Phillips. General Manager
Nikki's Terrain
My salesman Don Lyles is the best!!! He has excellent customer service and follow up. This is my second purchase with Chevy and Mr. Lyles. He is always professional, friendly and shows great appreciation for the business!!! He is a salesman of integrity and he never haggles me about any price or vehicle. He asked me the pros and cons when I test drove and I felt no pressure whatsoever. He took time with explaining the benefit of getting a certified used auto, so when it was time to come to the table and do business I never felt hesitate about the deal because I know Chevy will back up their cars and offer great maintenance on all of their cars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We know that purchasing a vehicle is a major decision and we are glad that you have had these great experiences with Don here at Edwards Downtown. Thanks for the review and we look forward to helping you and your friends with all of your vehicle needs. Thanks again~Marty Phillips, General Manager
Service
very fast and reliable service, no propblem getting scheduled for service appointment timely and very efficient with none of my time wasted waiting in a room
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking time to give Craig and the Edwards Downtown service team this great review. We are glad the you have chosen us for your vehicle needs and look forward to your next visit. Thanks again~Marty Phillips, General Manager
Great Service
Jonathan was fantastic and easy to work with. I was very impressed and did not feel pressured at any time. Very pleased with our vehicle and highly recommend Edwards Chevrolet
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nothing is more important to us than the recommendation of our customers. Thanks for letting everyone know about the great job Jonathan did and we are glad to have you as part of the Edwards Downtown family. Thanks again~Marty Phillips, General Manager
Company Truck Search
Worked hard to find me what I wanted after other dealers couldn't .Parts department very helpful ordering accessories for my new truck. Sales documentation very quick and efficient.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad the we were able to find just what you wanted and we appreciate the great review. We look forward to helping you and your friends with all of your vehicle needs. Thanks again~Marty Phillips, General Manager
Oil change/recall
The service dept. Was very curtious and very efficient in servicing my equinox. I was scedualing an oil change and was informed about a recall that was on my car.within a week they had me come in to repair the recall and also get my oil changed. .I will use Edwards for all my car needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad to have you as a loyal member of the Edwards Downtown service family. Your kind words mean so much to all of us. We look forward to your next visit!~Marty Phillips, General Manager
Sherman's Service
My service for my car went very quickly and I couldn't be more happier with how fast it was done to my satisfaction.Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for letting everyone know about your great experience with our service team at Edwards Downtown. Your satisfaction is extremely important to us. Thanks again~Marty Phillips, General Manager