Scott Evans Dodge Chrysler Jeep RAM

Christian was my Rep he’s very knowledgeable and responsive, this location is friendly and welcoming… I will be doing business again.

My husband, Paul K, brought our 2019 Jeep in for headlight repair and tire repair this morning and $342 later the low pressure light for 3 tires was still on. He stopped at Quick Stop to air the tires up and fell over. Someone helped him get back in the Jeep. He fell again coming in the house from the garage. He was sitting in your place too long. I asked him to wait until it was warmer but he's a Marine and things have to be fixed immediately. Glad you got the headlight fixed.

Jay and Dalton were very helpful. They took time to work with me and made this a very good experience.

Very professional. Sales and service always helpful and polite. Will always buy my cars from Scott Evans.

They definitely want to see you leave there happy , leaving there with a vehicle of your vjoice

Great customer service Taylor was very accommodating and very professional Although I did ask for my light be turned off. I will have to make time to go back

Great salesman he showed me everything to a t and was very nice to help to all guestion

I never like going to a car lot it would take my whole day away and they never listen to what I want but , Scott Evan’s changed that for me it was the best decision going here I was in and out within 2 hours , my car salesman was the absolute best he was patient , listen to what I wanted and did everything in his power to do exactly that , I was so impressed that I sent my sister to go get her a new car

Their service department isn’t very professional nor are they very knowledgeable their jeeps. I took my Jeep there because it was running warm on the highway. Around town it was driving perfect the service department advised me to leave it and they would check it out and give me a call. I had to call several times during the day to find out if they knew what was causing my jeep to run close to hot they explained that everything looked fine and they did not really know what was wrong, but they would keep it overnight and let me know in the morning what was wrong, I received a call the next morning and was told they would have to take the engine apart for about $1200 for labor and they would let me know what the issue was. My husband advised them we would come get the jeep and not to work on it , we arrived 15 minutes later to pick up my jeep. As I drove out of the parking lot, my jeep was running hot because something had been done to it. I asked the service department what happened and they said it was going to happen anyway, I was able to drive my car around town without a problem it was only on the highway. I was having an issue, they were very rude when I explain to them that the jeep was not running like this when I dropped it off once I left I contacted the manager of Scott Evan and spoke to John and explain to him how very unhappy I was I paid $175 for my car to run worse and still did not get fixed or Know what the reason for the cars was. John said that he was speak with his service manager and call me back in 15 minutes. I never heard back from any of them. I called back two hours later and asked to speak to John and was told he was unavailable. I left a voice message and never received a call back , it is now 10 hours later and I never received a call back I was told that this dealer was family owned, and it was not a corporate dealership. I would suggest no one ever ever buy a jeep or take their car to get service there. Do in my conversation. When I realize my jeep was tampered with I asked the young man that was working on it. What did he do? He was very rude disrespectful and didn’t understand why I would be upset since my jeep was now running worse than it was when I brought it in. I was asked by the manager what can he do to help? I advise I would like to have my jeep fixed and running so I can go to work in Atlanta. He asked how many miles I had and maybe I should buy a new Jeep. I advised him I like my jeep and I do not want to purchase another jeep when my jeep it’s paid off and it was running fine except on the highway, I find this very very disheartening to realize that we have a dealership and I’ll city that is willing to do whatever it takes to wrong someone and not want to make it right please stay away from places that does not value you as a customer or your personal belongings

****AVOID THIS DEALERSHIP / SERVICE DEPARTMENT COMLETELY**** Purchased a 2012 Jeep Wrangler from Scott Evans Dodge along with the extended warranty (Which included the cooling system). The vehicle has been in the shop 5 times in the first month after I bought it. I haven't even made the first payment on the vehicle. Two of the times in their shop for the same reason because they just put a bandaid on the problem, which caused me and my 8yr old grand daughter to be stranded. The final time was because the vehicle was trying to run hot while driving at highway speed. When sitting still the cooling fans were took over and dropped the temperature back down to normal. The vehicle was taken to them and they "diagnosed" the issue as the cooling fans. The very same fans that would cool the temperature down when sitting still or driving below 50 mph. They informed me that they were contacting the warranty company. Today - they tell me that the fans are not covered under the warranty and require $1100+ to "fix" the issue. I asked if they checked the thermostat because all signs prior to me bringing to them pointed to that being the issue, the response was that they didn't check anything else that because the fans didn't work?? So their solution was for me to pay $1100 to fix something that was working when I left it with them and they couldn't say if that was the fix for the original problem. They charged me $165 fee to diagnose something when their diagnosis was something that wasn't broke two days ago when I left it with them. So bottom line - Don't buy a vehicle from them, Don't buy the warranty, ***STAY AWAY FROM THEM*** I had one conversation with a mechanic that stated that a few months ago ALL mechanics walked out and they had to scramble to find employees to fill their positions... looks like the pool of options was pretty poor.