Reviews
Buying a car!
My husband came in for an oil change, and decided to look at cars for me. Thankfully, he had Mr. Deck to help him find one in our price range that would be a great family vehicle. Thanks so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very good
He's a very good sales man. He's not pushy and I like that. Very good time with him I will always do business with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Staff need better customer service skills
Why make appointment if you still have to pull a shift seating in the customer lounge. Need knowledgeable repair and maintenance team. Cashier rude too busy texting to answer my question.
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
On behalf of University CDJR, I apologize for all the issues you have had. We certainly will work on getting Better at Customer Service. Thank you for your input.
It was worth the drive
Diamond (My daughter) and I was in a crunch. We needed a car that would be reliable for her to travel to Memphis to school from Birmingham. We had called and reached out to other dealerships in the area but they didn't take care of us like Trooper/Jason did in Anniston. We initially contacted Jason, but he had other appointments he directed us to Trooper who took care of us from start to finish. Jason stayed in the loop even though he had other customers that didn't stop him from being there for us. Their teamwork and loyalty to us was a relief. Diamond was so happy and as a parent I felt confident that she would be safe to travel after purchasing the car. We are so thankful to Troop (handsome self) and Jason (dedication) to helping us get on the road with no hassel. I will recommend them to everyone I know because these guys gets the job done with great customer service. See you guy in about 12-18 months. Again Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Used Car sale
James Cantrell helped my mom and I to get a car under short notice for me to get to and from school and very reasonable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GREAT
Outstanding customer service...it was a two day process and Travis treated me like family...when we ran into a few problems Travis was right there taking care of everything....GREAT JOB....and a hat tip to the finance guy Jason...great guy who walked me through the process and worked with me....I will definitely recommend them to anyone....I bought 3 vehicles and was more than satisfied Thanks again Travis John Knott
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
My experience here at University Chrysler Dodge Jeep Ram was very impressive. My salesman Lee Wooten was very knowledgeable about the vehicles, he was helpful in answering all my questions. He was very friendly and I will recommend him to other people interested in buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
new truck purchase
I had a great salesman (Trooper) James Cantrell. He made the buying experience very easy, he was very knowlageable and i had no issues with hI'm at all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Megan was a pleasure doing business with. She was patient and not pushy as well as very knowledgeable on all the vehicles. She knew all of her inventory and put me in the vehicle I wanted and could afford. She goes the extra mile for you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dodge is a very fine vehicle to own and drive.
I have been a American for 43 years (also my age), and my English at present, nor possibly in the future, will be able to describe how pleased I am with having the privilege to own and drive a DODGE RAM TRUCK. I have taken my last Dodge up mountains and across rivers and hauled loads I would doubt a FORD could handle. I bought and hauled 108 two inch cement facial blocks in one haul to my house in a 2013 DODGE RAM 4 X 4 1500 BIG HORN 6 cylinder TRUCK to build a massive bar-b-que grill in one afternoon. It not only hauled the load but me and two other people with room between the bed and leaf spring, axle, and ground. I go camping once a month and doing odd jobs to afford camping, and a DODGE suits ALL my needs. I don't like to swear but a Dodge is xxxx good . My name is Alan, Retired Coast Guard, EAGLE SCOUT, YORK RITE FREEMASON, and Protestant Lutheran in Jacksonville Alabama.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
