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King Cadillac Buick GMC

(45 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30pm to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30pm–5:30pm
Thursday 9:00am–7:00pm 7:30pm–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed

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Reviews

(45 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Staff and service excellent and wait time good.

Staff and service excellent and wait time good. Facilities clean and bright. Service staff friendly and professional. Car clean we received. Good place to do business.

Staff and service excellent and wait time good.

Staff and service excellent and wait time good. Facilities clean and bright. Service staff friendly and professional. Car clean we received. Good place to do business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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From the moment I rolled into the service drive, I was

From the moment I rolled into the service drive, I was greeted like a long-lost warrior returning from battle. I literally heard trumpets sounding and I think someone threw glitter in the air. Gabe met me at my vehicle with a cold, sparkling bottle of Perrier and a sincere, ?You look like you?ve been through some xxxx.? I had, and he knew it. I told him I needed new brakes. He paused, eyes narrowing like a wise owl sensing destiny. He didn?t just get my brakes replaced, oh no, he escorted me down the Aisle of Eternal Solutions, while narrating the history of vehicular maintenance as if Morgan Freeman were whispering directly into my soul. But it didn?t stop there. After the repairs were done, he test drove the vehicle, washed it, and sang it a lullaby. Then he called his manager, Austin, who gave me a King t-shirt, a loyalty card, and a firm handshake that healed an old sports injury in my shoulder. I left the dealership with new brakes, a renewed sense of purpose, and a full casserole dish of lasagna for reasons I still don?t understand. Honestly, I?m not sure if this was exemplary customer service or some sort of religious awakening. 10/10. Would buy an ice cube here just for the experience.

From the moment I rolled into the service drive, I was

From the moment I rolled into the service drive, I was greeted like a long-lost warrior returning from battle. I literally heard trumpets sounding and I think someone threw glitter in the air. Gabe met me at my vehicle with a cold, sparkling bottle of Perrier and a sincere, ?You look like you?ve been through some xxxx.? I had, and he knew it. I told him I needed new brakes. He paused, eyes narrowing like a wise owl sensing destiny. He didn?t just get my brakes replaced, oh no, he escorted me down the Aisle of Eternal Solutions, while narrating the history of vehicular maintenance as if Morgan Freeman were whispering directly into my soul. But it didn?t stop there. After the repairs were done, he test drove the vehicle, washed it, and sang it a lullaby. Then he called his manager, Austin, who gave me a King t-shirt, a loyalty card, and a firm handshake that healed an old sports injury in my shoulder. I left the dealership with new brakes, a renewed sense of purpose, and a full casserole dish of lasagna for reasons I still don?t understand. Honestly, I?m not sure if this was exemplary customer service or some sort of religious awakening. 10/10. Would buy an ice cube here just for the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Calbert, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, King Buick GMC

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Bill Johnson continues to be a truly valued consultant as

Bill Johnson continues to be a truly valued consultant as we maintain our cars. I totally trust his knowledge and expertise and look forward to dealing with him for years to come.

Bill Johnson continues to be a truly valued consultant as

Bill Johnson continues to be a truly valued consultant as we maintain our cars. I totally trust his knowledge and expertise and look forward to dealing with him for years to come.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy you found our staff to be so supportive during your experience here at King Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

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The excellent service was great!

The excellent service was great! Edward Carter is the best salesman!! He will make he provides you with great service! I would recommend him to anyone!

The excellent service was great!

The excellent service was great! Edward Carter is the best salesman!! He will make he provides you with great service! I would recommend him to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I like taking my car to the dealer for repairs as I feel

I like taking my car to the dealer for repairs as I feel they know my car the best! Any technical problems, which I was having, will be resolved best by the dealer/manufacturer!

I like taking my car to the dealer for repairs as I feel

I like taking my car to the dealer for repairs as I feel they know my car the best! Any technical problems, which I was having, will be resolved best by the dealer/manufacturer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joanne, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Sales person was very helpful, provided required

Sales person was very helpful, provided required information and showed the entire facility. I recommend the sales person. Accounting Department needed time and provide the incorrect form.

Sales person was very helpful, provided required

Sales person was very helpful, provided required information and showed the entire facility. I recommend the sales person. Accounting Department needed time and provide the incorrect form.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jurgen, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (843) 536-0643 so we can assist you further.

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Excellent Service

Tge seat heating module which was back ordered for my '23 Envision came in and was installed today. The service area was spotles, very impressive. Everyone was super nice to me and the job took very little time. I was given a ride home while the work was being done. They picked me up after a couple hours, when it was finished, very fast and courteous service. Mike Daniels was my advisor and made sure I was happy. Love dealing with King Cadillac Buick GMC and still loving my Buick Envision, especially my heated seats!

Excellent Service

Tge seat heating module which was back ordered for my '23 Envision came in and was installed today. The service area was spotles, very impressive. Everyone was super nice to me and the job took very little time. I was given a ride home while the work was being done. They picked me up after a couple hours, when it was finished, very fast and courteous service. Mike Daniels was my advisor and made sure I was happy. Love dealing with King Cadillac Buick GMC and still loving my Buick Envision, especially my heated seats!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wendy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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SERVICE

SERVICE WAS DONE THE SAME DAY AND WAS VERY PLEASED WITH THE WORK AND DEALERSHIP

SERVICE

SERVICE WAS DONE THE SAME DAY AND WAS VERY PLEASED WITH THE WORK AND DEALERSHIP

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Barbara, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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Oil change +

Everything was done promptly and with great courteously.

Oil change +

Everything was done promptly and with great courteously.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

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Superior Sales Experience

This dealership is incredible. If you need a new GMC, Buick, or Cadillac this is the place to go. My salesperson, Nicky, communicated regularly during the process of the truck being shipped and delivered. He made the signing process the fastest and easiest I?ve ever experienced. I would recommend anyone to buy from King!

Superior Sales Experience

This dealership is incredible. If you need a new GMC, Buick, or Cadillac this is the place to go. My salesperson, Nicky, communicated regularly during the process of the truck being shipped and delivered. He made the signing process the fastest and easiest I?ve ever experienced. I would recommend anyone to buy from King!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

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See all 45 reviews