Billy Cain Ford

Sales rep was nice and informative, but the detailing work on the truck was very poor and I mean very poor . When you buy new or used you want to shine bright in your new or used vehicle and you want the world to know . And I complained about the shabby detailing work that was done to this truck , witch all they did was spray water and armoral the tires that’s it door cracks paint and inside bed was never cleaned or swept out . Windows stained and printed smudges all over the truck , and seats were still dusty and dirty just a poor job period . It’s like all they wanted was the sale of the truck . Not the happiness of buying a truck that the person wanted . Money comes first not the customer .

Very nice folks The car we looked at wasn't quite what we were needing and didn't buy. The sales lady and the sales manager were very respectful and let us take our time with my mother since it was a car fir her I talked to the sales manager a few times before going to the dealership and it was nice talking to someone that didn't pressure me Would recommend and I'll definitely look their way when it's time for another car purchase

This place is nothing but a scam. DO NOT BUY ANYTHING HERE YOU ARE WARNED. I bought a used car from here on my way home check engine light came on. Has a bad catalytic converter (which I could deal with no big deal) I took it to a trusted mechanic to verify before replacing that cat. Well turns out the internal water pump is bad $3500 fix, the cat is bad $1600 fix, ecm is locked by previous tune, but worst of all the car was flooded and hidden by the dealership. Not to mention this was paid and when the title came threw the mail said I still owe $5000. Luckly it was written in different ink after I signed the paper work and the clerk understood that and said we'll you have the title so I'm assuming it's paid for.

Billy Cain Ford goes the extra mile to take care of it's customers. This is the second vehicle we have bought from them and they gave us a great deal. Everyone is extremely helpful in getting us what we wanted and we walked away very happy. Thanks again and keep up the good work!

Sales staff was very disrespectful to me when negotiating telling me I didn’t know what I was talking about. Well another dealer nearby beat their price and gave me a great process. I will never let anyone I know nor anyone I come into contact with buy a car from this dealer from their rude attitudes.

Bought used truck. Traded patriot they gave me 4500 so i thought ..Vibrated bad. Even put new tires on it 560.00. Didnt help. Dealer cancelled contract when i asked for my trade back i was then told i lost trade by bringing back truck. Said i had to pay taxes and dealer fees and etc. CRAZY!!! I gave them my patriot and they have it priced at 8000. Wow. The truck was only 12000 so that dont even add up if that was even the case. They owe me 4500. I would of nevet gave them my vehicle. So put me in 2018 escape. 2 wks later engine light came on.went to different dealership Had to replace motor.

I purchased a used Ford edge in 2014. I was told it was a Ford program car and purchased from Ford. Jump to 2019 I am purchasing another 2019 Edge from a different dealer. When they appraised my trade in I was told we could have given you 5000.00 more if your car had not been involved in serious sideswipe accident in 2013. They showed me the carfax. This car had been a rental car and had been in numerous states and wasn't purchased from Ford but from the GA Auto Auction. I was shown a clear carfax at Billy Cain. They completely lied about the car and I would never have purchased it if I had known it was a rental and in a serious accident.

Stay away from this dump. Buy a bicycle. You'll get a better deal. They can't switch prices much on a ten speed. Go anywhere else , these people are a blemish on fords good name.

Went in to look at a new explorer I saw online and unfortunately they just sold it but they helped me find another one I loved even more!!! They were so helpful and friendly.

Bought a new F150 from Billy Cain Ford. The process was fast, easy and everyone was friendly and easy going. I would definitely recommend this dealer.