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Lynn Layton Chevrolet Inc

(3,286 reviews)
Visit Lynn Layton Chevrolet Inc
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (256) 850-0301 (256) 850-0301
Used (256) 850-0344 (256) 850-0344
Service (256) 850-0303 (256) 850-0303

Reviews

(3,286 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lynn Layton Chevrolet Inc from DealerRater.

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Very friendly and courteous.

Very friendly and courteous. I would recommend this dealership to all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had a friendly and courteous experience at Lynn Layton Chevrolet. We truly appreciate your recommendation to friends and family. We look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

I just had a good experience with the service department

I just had a good experience with the service department and overall interaction with the personnel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, James! We're happy to hear you had a great experience with our service department and staff at Lynn Layton Chevrolet. We hope to see you again soon. Sincerely, The Lynn Layton Chevrolet Team

I found them to be pleasant, honest , helpful,

I found them to be pleasant, honest , helpful, cooperative people. I have bought from them before and they are always like this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your amazing review, Anthony! We’re delighted to hear that you found our team at Lynn Layton Chevrolet to be pleasant, honest, and helpful. It’s always a pleasure to assist returning customers like you. Our team looks forward to seeing you again for your next vehicle needs! Sincerely, The Lynn Layton Chevrolet Team

Very courteous, friendly and helpful!

Very courteous, friendly and helpful! I will always come back for services on my vehicle. They are the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your delightful review, Natalie! We truly appreciate your positive feedback about your experience at Lynn Layton Chevrolet. We're thrilled to hear that you found our team courteous, friendly, and helpful. We look forward to serving you again for your vehicle needs in the future! Sincerely, The Lynn Layton Chevrolet Team

Very helpful and easy to work with.

Very helpful and easy to work with. Adam makes the process completely easy and smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your thoughtful feedback, Oakley! We're glad to hear that you found our team at Lynn Layton Chevrolet helpful and that Adam made the process easy for you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

Took them three different times to fix problem and only

Took them three different times to fix problem and only after we were fed up did the problem get fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We understand how important it is for vehicle issues to be resolved efficiently. At Lynn Layton Chevrolet, we focus on making sure every service visit is handled carefully and that concerns are addressed thoroughly. If you’d like to talk more about your visit, please feel free to contact us directly. Your feedback helps us improve how we assist customers. Sincerely, The Lynn Layton Chevrolet Team

Very pleased with the service and the timely manner it

Very pleased with the service and the timely manner it was completed. Entire staff and service team was very efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you were pleased with the service at Lynn Layton Chevrolet and that our staff and service team met your expectations efficiently. We appreciate your feedback and hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

Went in for a my passenger window to be looked at because

Went in for a my passenger window to be looked at because it likes to stop sometimes and goes up slow once all window buttons are pushed was told that it was the window motor well supposedly they changed it goes up a little bit better but still acting the same, als asked them to get the part number for a bracket for a fog light and they gave me the wrong part number, they gave me the part number for the fog light not what I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Hunter. We understand your concern regarding the window repair and the incorrect part information you received. At Lynn Layton Chevrolet, we aim to provide accurate diagnostics and reliable communication for every service visit, and your feedback is helpful as we review these details. Feel free to connect with us directly if you'd like to continue the conversation or provide additional details. We’re available to review this with you at your convenience. Sincerely, The Lynn Layton Chevrolet Team

My car was serviced in a reasonable amount of wait time.

My car was serviced in a reasonable amount of wait time. The service rep that checked me in was curtious, friendly, and offered whatever i needed to make me comfortable during my wait. I used a coupon for the oil change so the cost was reasonable. It is always an enjoyable experience dealing with Lynn Layton in Decatur.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, AJ! We're delighted to hear that you had a positive experience at Lynn Layton Chevrolet. It's great to know that our service representative made you feel comfortable during your wait and that you found our pricing reasonable. We appreciate your kind words and look forward to serving you again on your next visit! Sincerely, The Lynn Layton Chevrolet Team

Didn't seem concerned about the customer.

Didn't seem concerned about the customer. We own 3 chevys so no grudge against Chevy ??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We appreciate your loyalty to the Chevrolet brand and understand that you felt we could have shown more concern during your recent visit. At Lynn Layton Chevrolet, we strive to provide excellent service and value your experience. If you would like to discuss your visit further, please feel free to reach out to us directly. We're here to help. Sincerely, The Lynn Layton Chevrolet Team