Skip to main content

Gwatney Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (46 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:00am–12:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (46 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great Experience

Really friendly people and very helpful. Asked what I wanted and put in the right vehicle at the right price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon!

Review

Natasha was my Sunshine on a Rainy Monday. She literally listened to my spill. She never judge how I felt, this made my life a little smoother, thanks to her patience with me!!! I would say she’s a KEEPER IN MY OPINION!!! Thank you Mrs. Natasha!!!! Thank you Gwatney!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gwatney Chevrolet Company! We are always more than happy to assist you if anything else comes up. Take care!

Saved me from a potential distaster!

Took my car in to have four new tires mounted and get the oil changed. Natasha Johnston suggested we check the alignment since we were mounting new tires. Sounded like a good idea to me. In the process of checking the alignment, the technician found a ball joint literally about to fall out. Natasha's diligence saved me from a potential disaster and early wear out of my tires. I love her cheerful and personable attitude. Will be back soon with my pickup.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit!

GREAT SERVICE

Brought my Suburban in for a recall on the air bag system, Natasha wrote up my vehicle and got it taken care of quickly she was very pleasant to work with. Will be bringing my Suburban to Gwatney for future service for sure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Customer

Natasha was awesome. Very helpful and got me out very quickly. I bought my car there September of last year and will keep it serviced at Gwatney Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Natasha is amazing!

On Wednesday night my car lost power. Thursday I called a Dealership that was closer to me, and they said they didn’t have any openings at all and basically hung up. I then called Gwatney to see what could be done. I had just gotten the car, and was very worried. I also started my second semester of school the next week, and couldn’t wait that long. I got in touch with Natasha, who was very friendly. She searched to see if there were any recalls or coverage for my car. She ended up getting me in a couple hours later, and my car was done before dark. She is the sweetest lady, and will make it happen! Thank you to her and all of the staff that’s there. Made this cold rainy day worth it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi there, thank you for taking the time to leave a review for us at Gwatney Chevrolet Company. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Buyer beware

Me and my family setup a time to look at specific vehicle. Salesman told us he had the truck. Upon arriving, we were greeted by salesman only to tell us the truck we came to look at was not there and the price was 15000 more than advertised. Then proceeded to see if we were interested in a totally different color and style for more money. They did not offer a reason for why I was unable to see this truck. When i asked the sales manager for an explanation, he said I didnt tell him a specific truck. The truck is still listed at the supposed incorrect price and i have asked for correct price and just get told there website wont let them change it. Never received an updated price. Very poor customer service!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please contact us at (501) 982-2102 so we can work with you to make this right.

Service with Gwatney is phenomenal.

I love Gwatney Chevrolet. They are who I have gone to for MANY years for my repairs and car buying needs. When it comes to service I will only deal with one person. Natasha Johnston is amazing. She has always gone above and beyond for me and my family. I have actually stayed loyal to her through her moving dealerships. I am so happy she is back with this one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gwatney Chevrolet Company and we hope to see you again soon! If you're ever in need of more help, please let us know!

Service

My car broke, Natasha and the mechanics were fantastic at helping me get it running. It was a very good experience with this dealership. I highly recommend their expert services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Gwatney Chevrolet Company and we hope to see you again.

Mrs. Natasha Johnston took great care in getting our...

Mrs. Natasha Johnston took great care in getting our Camaro in quickly and serviced. Very easy and efficient process. Dropped car off yesterday evening fixed and back in my possession before eleven AM the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.