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Mercedes-Benz of Albuquerque

(3,703 reviews)
Visit Mercedes-Benz of Albuquerque
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (505) 388-2859 (505) 388-2859
Used (505) 355-6615 (505) 355-6615
Service (505) 404-9254 (505) 404-9254

Inventory

See all 196 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
Audi Porsche and Mercedes-Benz of Albuquerque has proudly been serving the Albuquerque metro and surrounding areas for many years. We value excellence by treating the needs of each individual customer with paramount service. We understand that you have high expectations when it comes to purchasing and servicing luxury vehicles so allow us to demonstrate our commitment to excellence to you! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. Call to schedule a personal appointment with one of our experienced staff members today and drive away in luxury!
Where Luxury and Excellence come Standard

Service center

Phone number (505) 404-9254

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(3,703 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Albuquerque from DealerRater.

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Fantastic team who keeps the customer first and

Fantastic team who keeps the customer first and represents the marque well. Excellent experience from order in June to delivery in October. These folks care about their business.

Fantastic team who keeps the customer first and

Fantastic team who keeps the customer first and represents the marque well. Excellent experience from order in June to delivery in October. These folks care about their business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Amazing service when I went for the first time.

Amazing service when I went for the first time. They offer a free hand wash with every campaign but you can decline it if you wish.

Amazing service when I went for the first time.

Amazing service when I went for the first time. They offer a free hand wash with every campaign but you can decline it if you wish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Audi of Albuquerque is Extremely professional.

Audi of Albuquerque is Extremely professional. Work completed quickly. Great communication. Appreciated the video and car wash.

Audi of Albuquerque is Extremely professional.

Audi of Albuquerque is Extremely professional. Work completed quickly. Great communication. Appreciated the video and car wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Racist management poor pay for a master master

Racist management poor pay for a master master technician. Flat rate system that works out better for the manufacturer. Waiting months for parts to come in standing around with out any work.Need to provide thousands of dollars worth of tools to work on vehicles. Management just abuses the worker treat you like trash for a service that works out better for them then you. The alignment rack was not working due to not being able to connect to the internet causing the worker to not being able to complete the task. Supervisors and management don’t care to help you with technical problems. Then write you up for anything and if you damage any vehicle they will make you pay for damages.The worst experience I ever had working for a dealership.

Racist management poor pay for a master master

Racist management poor pay for a master master technician. Flat rate system that works out better for the manufacturer. Waiting months for parts to come in standing around with out any work.Need to provide thousands of dollars worth of tools to work on vehicles. Management just abuses the worker treat you like trash for a service that works out better for them then you. The alignment rack was not working due to not being able to connect to the internet causing the worker to not being able to complete the task. Supervisors and management don’t care to help you with technical problems. Then write you up for anything and if you damage any vehicle they will make you pay for damages.The worst experience I ever had working for a dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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As always Freddie made the experience very passive and

As always Freddie made the experience very passive and pleasantly personal. This kind of hospitable treatement secures me as a future customer.

As always Freddie made the experience very passive and

As always Freddie made the experience very passive and pleasantly personal. This kind of hospitable treatement secures me as a future customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The salespeople, Tina and MK, were very helpful and

The salespeople, Tina and MK, were very helpful and professional. The selection of autos to choose from was good and although lengthy, the closing process went smoothly. Brandon was very helpful, explaining to us all the technical and accessories of the car. We already need another lesson! Overall, purchasing our new Mercedes-Benz automobile was a very good experience!

The salespeople, Tina and MK, were very helpful and

The salespeople, Tina and MK, were very helpful and professional. The selection of autos to choose from was good and although lengthy, the closing process went smoothly. Brandon was very helpful, explaining to us all the technical and accessories of the car. We already need another lesson! Overall, purchasing our new Mercedes-Benz automobile was a very good experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The crew at Mercedes did a great job on my recent

The crew at Mercedes did a great job on my recent service. I’ve had a few warranty repairs and they went above and behind on the service.

The crew at Mercedes did a great job on my recent

The crew at Mercedes did a great job on my recent service. I’ve had a few warranty repairs and they went above and behind on the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great customer service and communication!

Great customer service and communication! Convenient support with the shuttle I was able to use to get to work on time!

Great customer service and communication!

Great customer service and communication! Convenient support with the shuttle I was able to use to get to work on time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service department were great to work with,

The service department were great to work with, especially Javier. I live out of state and his help was greatly appreciated.

The service department were great to work with,

The service department were great to work with, especially Javier. I live out of state and his help was greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They were thoughtful and kind.

They were thoughtful and kind. The product they installed looks great. i did not have to wait long for the service.

They were thoughtful and kind.

They were thoughtful and kind. The product they installed looks great. i did not have to wait long for the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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