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Chalmers Ford

(831 reviews)
Visit Chalmers Ford
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 7 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (505) 588-4079 (505) 588-4079
Used (505) 588-4065 (505) 588-4065
Service (505) 588-4073 (505) 588-4073

Inventory

See all 436 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
Welcome to Don Chalmers Ford your Albuquerque Ford Dealer! We have a huge selection of new Ford vehicles including the Ford F-150 Explorer Mustang and more. We also have a great selection of pre-owned vehicles. Located just outside of Albuquerque in Rio Rancho we provide the greater Albuquerque metro area with excellent customer satisfaction. Transparency in the sales process is our goal.
Real Value. Real People. Real Simple.

Service center

Phone number (505) 588-4073

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Jay Bowen headshot
Jay Bowen
Body Shop Estimator
Alan Camp headshot
Alan Camp
Service Manager
(0 reviews)
Daniel Capone headshot
Daniel Capone
Sales & Leasing Consultant
Jim Cartwirght headshot
Jim Cartwirght
Sales Manager
(0 reviews)
Isaac Castillo headshot
Isaac Castillo
Advisor
(0 reviews)
Joshua Chacon headshot
Joshua Chacon
Sales & Leasing Consultant
Ray Chacon headshot
Ray Chacon
Sales & Leasing Consultant
Danny Chavez headshot
Danny Chavez
Sales & Leasing Consultant
Matthew Corbin headshot
Matthew Corbin
Sales Manager
Darrel Cubillos headshot
Darrel Cubillos
Parts & Service Director
(0 reviews)
Tom Cullen headshot
Tom Cullen
Fleet / Commercial
(0 reviews)
Krys Czyzewski headshot
Krys Czyzewski
Sales & Leasing Consultant
Mike Deforest headshot
Mike Deforest
Quick Lane Rio Rancho - Advisor
(0 reviews)
Joseph Diaz headshot
Joseph Diaz
Sales & Leasing Consultant
Ed Elvy headshot
Ed Elvy
Quick Lane Rio Rancho - Manager
(0 reviews)
Dayanara Escarcega headshot
Dayanara Escarcega
Sales & Leasing Consultant
John Fife headshot
John Fife
Sales & Leasing Consultant
(0 reviews)
Bryan Fruit headshot
Bryan Fruit
Sales & Leasing Consultant
(0 reviews)
Raymond Gaffney headshot
Raymond Gaffney
Sales Manager
(0 reviews)
Richard Gatti headshot
Richard Gatti
Advisor
(0 reviews)
Vincent Griego headshot
Vincent Griego
Sales & Leasing Consultant
Kevin Herrity headshot
Kevin Herrity
Sales Manager
Greg Hickey headshot
Greg Hickey
Finance
Deondre Howell headshot
Deondre Howell
Sales & Leasing Consultant
Brandon Jiron headshot
Brandon Jiron
Quick Lane ABQ - Advisor
(0 reviews)
Matthew Jordan headshot
Matthew Jordan
Sales & Leasing Consultant
Daniel Lopez headshot
Daniel Lopez
Body Shop Manager
JC Lucero headshot
JC Lucero
Advisor
Anne Marie Martinez headshot
Anne Marie Martinez
Finance
Erik Martinez headshot
Erik Martinez
Parts Counter
Nike Martinez headshot
Nike Martinez
Parts Counter
Lance Navarro headshot
Lance Navarro
Quick Lane Rio Rancho - Advisor
(0 reviews)
Tanner Nelson headshot
Tanner Nelson
Advisor
Eddy Owens headshot
Eddy Owens
Body Shop Estimator
Juan Pohl headshot
Juan Pohl
Quick Lane Rio Rancho - Manager
Mike Ramirez headshot
Mike Ramirez
Sales & Leasing Consultant
Chris Reyes headshot
Chris Reyes
Sales & Leasing Consultant
Melvin Rosas headshot
Melvin Rosas
Advisor
Michell Royle headshot
Michell Royle
Sales & Leasing Consultant
(0 reviews)
Monika Samaniego headshot
Monika Samaniego
Sales & Leasing Consultant
Mateo Sanchez headshot
Mateo Sanchez
Sales & Leasing Consultant
Jackie Sidden headshot
Jackie Sidden
Finance Manager
(0 reviews)
Tony Sifuentes headshot
Tony Sifuentes
Sales & Leasing Consultant
Justin Silva headshot
Justin Silva
Body Shop Estimator
MJ Soto headshot
MJ Soto
Sales & Leasing Consultant
Ken Willard headshot
Ken Willard
Sales & Leasing Consultant
(0 reviews)

Reviews

(831 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chalmers Ford from DealerRater.

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Mike my salesperson, went above and beyond throughout the

Mike my salesperson, went above and beyond throughout the whole purchasing process. Couldn’t have asked for for a better experience!!

Mike my salesperson, went above and beyond throughout the

Mike my salesperson, went above and beyond throughout the whole purchasing process. Couldn’t have asked for for a better experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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The service staff was efficient and helped me get the

The service staff was efficient and helped me get the best value for my reward.

The service staff was efficient and helped me get the

The service staff was efficient and helped me get the best value for my reward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Dealer response

Hello, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

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This is hands down the best dealership I’ve been involved

This is hands down the best dealership I’ve been involved with. Prompt, professional service- thanks Chalmers

This is hands down the best dealership I’ve been involved

This is hands down the best dealership I’ve been involved with. Prompt, professional service- thanks Chalmers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

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Appreciate the quick service and updates to n my vehicle.

Appreciate the quick service and updates to n my vehicle. Staff is always super friendly

Appreciate the quick service and updates to n my vehicle.

Appreciate the quick service and updates to n my vehicle. Staff is always super friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Well I needed work accomplished pre road trip.

Well I needed work accomplished pre road trip. I was near 100k so they laid out the suggested work for that mileage and I picked the most impotant. Will schedule the rest post trip

Well I needed work accomplished pre road trip.

Well I needed work accomplished pre road trip. I was near 100k so they laid out the suggested work for that mileage and I picked the most impotant. Will schedule the rest post trip

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Dealer response

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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Fast and efficient.

Fast and efficient. Good communication. Got all of my service needs covered and made good recommendations

Fast and efficient.

Fast and efficient. Good communication. Got all of my service needs covered and made good recommendations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Kathleen, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Have had both of our Ford vehicles serviced here for more

Have had both of our Ford vehicles serviced here for more than years. Generally fine service. Clean and comfy waiting areas and customer-focused staff.

Have had both of our Ford vehicles serviced here for more

Have had both of our Ford vehicles serviced here for more than years. Generally fine service. Clean and comfy waiting areas and customer-focused staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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Service team at Quick Lane/Service Department are

Service team at Quick Lane/Service Department are AMAZING! They always go over and beyond for me.

Service team at Quick Lane/Service Department are

Service team at Quick Lane/Service Department are AMAZING! They always go over and beyond for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

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Called Rich Ford for an appointment for 5000 mile service

Called Rich Ford for an appointment for 5000 mile service and it was going to be over a month before I could bring it in . Gave her a never mind. This was where I bought my vehicle. Called Don Chalmers they said in could bring it in that afternoon . Thanks Mark Appel you’re awesome. Even took care of a recall at the same time. You are my go to dealer for service now.

Called Rich Ford for an appointment for 5000 mile service

Called Rich Ford for an appointment for 5000 mile service and it was going to be over a month before I could bring it in . Gave her a never mind. This was where I bought my vehicle. Called Don Chalmers they said in could bring it in that afternoon . Thanks Mark Appel you’re awesome. Even took care of a recall at the same time. You are my go to dealer for service now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

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Great friendly customer service.

Great friendly customer service. They communicate in great detail about everything your auto needs to have done. They always answer my questions & put me at ease.

Great friendly customer service.

Great friendly customer service. They communicate in great detail about everything your auto needs to have done. They always answer my questions & put me at ease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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See all 831 reviews