Reviews
Trevor is awesome!
Trevor is awesome! Highly recommend him for your service rep! He has you in mind when taking care of your auto.
Trevor is awesome!
Trevor is awesome! Highly recommend him for your service rep! He has you in mind when taking care of your auto.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim, thank you for your excellent review of Trevor and our team! We appreciate your business and hope to see you again at Chalmers Ford.
Took my 2013 Ford F-150 in for brake service and Brandon,
Took my 2013 Ford F-150 in for brake service and Brandon, my service advisor, handled everything with professionalism. Would not hesitate to return. Excellect service and communication.
Took my 2013 Ford F-150 in for brake service and Brandon,
Took my 2013 Ford F-150 in for brake service and Brandon, my service advisor, handled everything with professionalism. Would not hesitate to return. Excellect service and communication.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bernie, we're pleased to hear about your exceptional service experience with Brandon and the team! Thank you for choosing Chalmers Ford and for sharing your feedback.
Isaiah Armilo helped me with both new car purchases and
Isaiah Armilo helped me with both new car purchases and he was fantastic. He is to be commended for his kindness and expertise. I believe he is a great human being and outstanding to work with. Also, Michael Trujillo was very helpful in my first purchase. Jickie Sidden was fantastic as my finance officer. She also is a wonderful person to deal with when buying a vehicle. Chalmers Ford has really stepped up better in the last few years. Thank you.
Isaiah Armilo helped me with both new car purchases and
Isaiah Armilo helped me with both new car purchases and he was fantastic. He is to be commended for his kindness and expertise. I believe he is a great human being and outstanding to work with. Also, Michael Trujillo was very helpful in my first purchase. Jickie Sidden was fantastic as my finance officer. She also is a wonderful person to deal with when buying a vehicle. Chalmers Ford has really stepped up better in the last few years. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your awesome feedback about our team! We're thrilled to hear you've had such positive experiences with Isaiah, Michael, and Jickie. We look forward to seeing you again at Chalmers Ford!
Chalmers Ford dealership in Rio Rancho, was so wonderful
Chalmers Ford dealership in Rio Rancho, was so wonderful being greeted at the door, Tony was wonderful salesman, I have been looking for a Chevy Bolt, and they had one very affordable. The Dealership is like no others I been to in the pass. I felt very comfortable. All I can say is thank you. Sincerely Mark Plante
Chalmers Ford dealership in Rio Rancho, was so wonderful
Chalmers Ford dealership in Rio Rancho, was so wonderful being greeted at the door, Tony was wonderful salesman, I have been looking for a Chevy Bolt, and they had one very affordable. The Dealership is like no others I been to in the pass. I felt very comfortable. All I can say is thank you. Sincerely Mark Plante
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mark, it's wonderful to hear that Tony and the team made your experience so comfortable at Chalmers Ford. We appreciate your trust and thank you for choosing us! Enjoy your Chevy Bolt! Safe travels!
Jeff and the entire team were great!
Jeff and the entire team were great! I would recommend chalmers to anyone in the market for a new car
Jeff and the entire team were great!
Jeff and the entire team were great! I would recommend chalmers to anyone in the market for a new car
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Chalmers Ford and for recommending us to others! We're glad Jeff and the team made your experience a positive one. Enjoy your new car!
Bad customer and sales services.
Bad customer and sales services.. Sales reps Zachariah doesn't listen to customer. He needs training on getting answers to customer questions.
Bad customer and sales services.
Bad customer and sales services.. Sales reps Zachariah doesn't listen to customer. He needs training on getting answers to customer questions.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your review. We apologize for the inconvenience. If you'd like to discuss this further, please contact me (Gloria) at 505-890-2217. I look forward to hearing from you soon.
Fast and easy.
Fast and easy. Everything went smoothly from walking in the door to getting my keys.
Fast and easy.
Fast and easy. Everything went smoothly from walking in the door to getting my keys.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick lane is usually efficient and clear in its
Quick lane is usually efficient and clear in its scheduling. Din Chalmers Service department can be inconsistent.
Quick lane is usually efficient and clear in its
Quick lane is usually efficient and clear in its scheduling. Din Chalmers Service department can be inconsistent.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Good service and courteous .
Good service and courteous . Very knowledgeable and friendly to talk too. Easy to schedule an appointment overall a very good experience to work with..
Good service and courteous .
Good service and courteous . Very knowledgeable and friendly to talk too. Easy to schedule an appointment overall a very good experience to work with..
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My Ford App said my battery on my 2023 Explorer was low,
My Ford App said my battery on my 2023 Explorer was low, then my engine light came on. It was the Saturday after Thanksgiving around noon. Tried to get my usual Ford service, but they could not help me until Wednesday. I did not know what to do! I called Chalmers service and gentleman name Dwayne (spelling?) told me to bring it to quick lane. I drove to your quick lane and service adviser Jose Valdivia was so helpful, right away he said they will check out the battery and the engine light on. He mentioned these two issues may be connected. He is very knowledgeable. They took my car in in no time and Ken, and in a little while Ken, the service technician came back and said the battery is ok, that he will take the car in and check the light. He performed diagnostics and the light turned off. What a relief for me! These guys treated me so nice and Jose was so helpful getting things going I was so impressed with how they treated me. I am so happy I can drive the car without having to worry about the engine light. The fact that they immediately took care of my problem on Saturday afternoon and they worked together and went above and beyond to solve the problem, is really impressive. Jose and Ken changed my huge problem into no problem with their kindness and help. They both receive 5 stars from me! Thank you Chalmers Ford!
My Ford App said my battery on my 2023 Explorer was low,
My Ford App said my battery on my 2023 Explorer was low, then my engine light came on. It was the Saturday after Thanksgiving around noon. Tried to get my usual Ford service, but they could not help me until Wednesday. I did not know what to do! I called Chalmers service and gentleman name Dwayne (spelling?) told me to bring it to quick lane. I drove to your quick lane and service adviser Jose Valdivia was so helpful, right away he said they will check out the battery and the engine light on. He mentioned these two issues may be connected. He is very knowledgeable. They took my car in in no time and Ken, and in a little while Ken, the service technician came back and said the battery is ok, that he will take the car in and check the light. He performed diagnostics and the light turned off. What a relief for me! These guys treated me so nice and Jose was so helpful getting things going I was so impressed with how they treated me. I am so happy I can drive the car without having to worry about the engine light. The fact that they immediately took care of my problem on Saturday afternoon and they worked together and went above and beyond to solve the problem, is really impressive. Jose and Ken changed my huge problem into no problem with their kindness and help. They both receive 5 stars from me! Thank you Chalmers Ford!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
