Reviews
Chalmers Ford dealership in Rio Rancho, was so wonderful
Chalmers Ford dealership in Rio Rancho, was so wonderful being greeted at the door, Tony was wonderful salesman, I have been looking for a Chevy Bolt, and they had one very affordable. The Dealership is like no others I been to in the pass. I felt very comfortable. All I can say is thank you. Sincerely Mark Plante
Chalmers Ford dealership in Rio Rancho, was so wonderful
Chalmers Ford dealership in Rio Rancho, was so wonderful being greeted at the door, Tony was wonderful salesman, I have been looking for a Chevy Bolt, and they had one very affordable. The Dealership is like no others I been to in the pass. I felt very comfortable. All I can say is thank you. Sincerely Mark Plante
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mark, it's wonderful to hear that Tony and the team made your experience so comfortable at Chalmers Ford. We appreciate your trust and thank you for choosing us! Enjoy your Chevy Bolt! Safe travels!
Jeff and the entire team were great!
Jeff and the entire team were great! I would recommend chalmers to anyone in the market for a new car
Jeff and the entire team were great!
Jeff and the entire team were great! I would recommend chalmers to anyone in the market for a new car
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Chalmers Ford and for recommending us to others! We're glad Jeff and the team made your experience a positive one. Enjoy your new car!
Bad customer and sales services.
Bad customer and sales services.. Sales reps Zachariah doesn't listen to customer. He needs training on getting answers to customer questions.
Bad customer and sales services.
Bad customer and sales services.. Sales reps Zachariah doesn't listen to customer. He needs training on getting answers to customer questions.
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your review. We apologize for the inconvenience. If you'd like to discuss this further, please contact me (Gloria) at 505-890-2217. I look forward to hearing from you soon.
Fast and easy.
Fast and easy. Everything went smoothly from walking in the door to getting my keys.
Fast and easy.
Fast and easy. Everything went smoothly from walking in the door to getting my keys.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick lane is usually efficient and clear in its
Quick lane is usually efficient and clear in its scheduling. Din Chalmers Service department can be inconsistent.
Quick lane is usually efficient and clear in its
Quick lane is usually efficient and clear in its scheduling. Din Chalmers Service department can be inconsistent.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Good service and courteous .
Good service and courteous . Very knowledgeable and friendly to talk too. Easy to schedule an appointment overall a very good experience to work with..
Good service and courteous .
Good service and courteous . Very knowledgeable and friendly to talk too. Easy to schedule an appointment overall a very good experience to work with..
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My Ford App said my battery on my 2023 Explorer was low,
My Ford App said my battery on my 2023 Explorer was low, then my engine light came on. It was the Saturday after Thanksgiving around noon. Tried to get my usual Ford service, but they could not help me until Wednesday. I did not know what to do! I called Chalmers service and gentleman name Dwayne (spelling?) told me to bring it to quick lane. I drove to your quick lane and service adviser Jose Valdivia was so helpful, right away he said they will check out the battery and the engine light on. He mentioned these two issues may be connected. He is very knowledgeable. They took my car in in no time and Ken, and in a little while Ken, the service technician came back and said the battery is ok, that he will take the car in and check the light. He performed diagnostics and the light turned off. What a relief for me! These guys treated me so nice and Jose was so helpful getting things going I was so impressed with how they treated me. I am so happy I can drive the car without having to worry about the engine light. The fact that they immediately took care of my problem on Saturday afternoon and they worked together and went above and beyond to solve the problem, is really impressive. Jose and Ken changed my huge problem into no problem with their kindness and help. They both receive 5 stars from me! Thank you Chalmers Ford!
My Ford App said my battery on my 2023 Explorer was low,
My Ford App said my battery on my 2023 Explorer was low, then my engine light came on. It was the Saturday after Thanksgiving around noon. Tried to get my usual Ford service, but they could not help me until Wednesday. I did not know what to do! I called Chalmers service and gentleman name Dwayne (spelling?) told me to bring it to quick lane. I drove to your quick lane and service adviser Jose Valdivia was so helpful, right away he said they will check out the battery and the engine light on. He mentioned these two issues may be connected. He is very knowledgeable. They took my car in in no time and Ken, and in a little while Ken, the service technician came back and said the battery is ok, that he will take the car in and check the light. He performed diagnostics and the light turned off. What a relief for me! These guys treated me so nice and Jose was so helpful getting things going I was so impressed with how they treated me. I am so happy I can drive the car without having to worry about the engine light. The fact that they immediately took care of my problem on Saturday afternoon and they worked together and went above and beyond to solve the problem, is really impressive. Jose and Ken changed my huge problem into no problem with their kindness and help. They both receive 5 stars from me! Thank you Chalmers Ford!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First time at this dealership and was highly impressed
First time at this dealership and was highly impressed with my salesman, Zacharias. He was very knowledgeable and patient showing me the availability of what I was looking for.
First time at this dealership and was highly impressed
First time at this dealership and was highly impressed with my salesman, Zacharias. He was very knowledgeable and patient showing me the availability of what I was looking for.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Quick and easy service.
Quick and easy service.and I would recommend Chalmers Ford for any future service needs.
Quick and easy service.
Quick and easy service.and I would recommend Chalmers Ford for any future service needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!
I have use chalmers ford service for all my ford vehicles
I have use chalmers ford service for all my ford vehicles and have a prepaid 8 year maintenance plan from this site.
I have use chalmers ford service for all my ford vehicles
I have use chalmers ford service for all my ford vehicles and have a prepaid 8 year maintenance plan from this site.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding team of maintenace techs and managers staff
