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Chalmers Ford

(993 reviews)
Visit Chalmers Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 7 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (505) 588-4079 (505) 588-4079
Used (505) 588-4065 (505) 588-4065
Service (505) 588-4073 (505) 588-4073

Inventory

See all 448 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
Welcome to Don Chalmers Ford your Albuquerque Ford Dealer! We have a huge selection of new Ford vehicles including the Ford F-150 Explorer Mustang and more. We also have a great selection of pre-owned vehicles. Located just outside of Albuquerque in Rio Rancho we provide the greater Albuquerque metro area with excellent customer satisfaction. Transparency in the sales process is our goal.
Real Value. Real People. Real Simple.

Service center

Phone number (505) 588-4073

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Jay Bowen headshot
Jay Bowen
Body Shop Estimator
Alan Camp headshot
Alan Camp
Service Manager
Daniel Capone headshot
Daniel Capone
Sales & Leasing Consultant
Jim Cartwirght headshot
Jim Cartwirght
Sales Manager
Isaac Castillo headshot
Isaac Castillo
Advisor
(0 reviews)
Joshua Chacon headshot
Joshua Chacon
Sales & Leasing Consultant
(0 reviews)
Ray Chacon headshot
Ray Chacon
Sales & Leasing Consultant
Danny Chavez headshot
Danny Chavez
Sales & Leasing Consultant
Matthew Corbin headshot
Matthew Corbin
Sales Manager
Darrel Cubillos headshot
Darrel Cubillos
Parts & Service Director
(0 reviews)
Tom Cullen headshot
Tom Cullen
Fleet / Commercial
Krys Czyzewski headshot
Krys Czyzewski
Sales & Leasing Consultant
Mike Deforest headshot
Mike Deforest
Quick Lane Rio Rancho - Advisor
Joseph Diaz headshot
Joseph Diaz
Sales & Leasing Consultant
Ed Elvy headshot
Ed Elvy
Quick Lane Rio Rancho - Manager
Dayanara Escarcega headshot
Dayanara Escarcega
Sales & Leasing Consultant
John Fife headshot
John Fife
Sales & Leasing Consultant
Bryan Fruit headshot
Bryan Fruit
Sales & Leasing Consultant
Raymond Gaffney headshot
Raymond Gaffney
Sales Manager
Richard Gatti headshot
Richard Gatti
Advisor
(0 reviews)
Vincent Griego headshot
Vincent Griego
Sales & Leasing Consultant
Kevin Herrity headshot
Kevin Herrity
Sales Manager
Greg Hickey headshot
Greg Hickey
Finance
Adam Housley headshot
Adam Housley
Technology and Training Manager
Deondre Howell headshot
Deondre Howell
Sales & Leasing Consultant
Brandon Jiron headshot
Brandon Jiron
Quick Lane ABQ - Advisor
Matthew Jordan headshot
Matthew Jordan
Sales & Leasing Consultant
Daniel Lopez headshot
Daniel Lopez
Body Shop Manager
JC Lucero headshot
JC Lucero
Advisor
Anne Marie Martinez headshot
Anne Marie Martinez
Finance
(0 reviews)
Erik Martinez headshot
Erik Martinez
Parts Counter
Nike Martinez headshot
Nike Martinez
Parts Counter
Lance Navarro headshot
Lance Navarro
Quick Lane Rio Rancho - Advisor
Tanner Nelson headshot
Tanner Nelson
Advisor
(0 reviews)
Eddy Owens headshot
Eddy Owens
Body Shop Estimator
Juan Pohl headshot
Juan Pohl
Quick Lane Rio Rancho - Manager
Mike Ramirez headshot
Mike Ramirez
Sales & Leasing Consultant
Chris Reyes headshot
Chris Reyes
Sales & Leasing Consultant
Melvin Rosas headshot
Melvin Rosas
Advisor
Michell Royle headshot
Michell Royle
Sales & Leasing Consultant
Monika Samaniego headshot
Monika Samaniego
Sales & Leasing Consultant
Mateo Sanchez headshot
Mateo Sanchez
Sales & Leasing Consultant
Jackie Sidden headshot
Jackie Sidden
Finance Manager
(0 reviews)
Tony Sifuentes headshot
Tony Sifuentes
Sales & Leasing Consultant
(0 reviews)
Justin Silva headshot
Justin Silva
Body Shop Estimator
MJ Soto headshot
MJ Soto
Sales & Leasing Consultant
Ken Willard headshot
Ken Willard
Sales & Leasing Consultant

Reviews

(993 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chalmers Ford from DealerRater.

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Chalmers Ford dealership in Rio Rancho, was so wonderful

Chalmers Ford dealership in Rio Rancho, was so wonderful being greeted at the door, Tony was wonderful salesman, I have been looking for a Chevy Bolt, and they had one very affordable. The Dealership is like no others I been to in the pass. I felt very comfortable. All I can say is thank you. Sincerely Mark Plante

Chalmers Ford dealership in Rio Rancho, was so wonderful

Chalmers Ford dealership in Rio Rancho, was so wonderful being greeted at the door, Tony was wonderful salesman, I have been looking for a Chevy Bolt, and they had one very affordable. The Dealership is like no others I been to in the pass. I felt very comfortable. All I can say is thank you. Sincerely Mark Plante

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Mark, it's wonderful to hear that Tony and the team made your experience so comfortable at Chalmers Ford. We appreciate your trust and thank you for choosing us! Enjoy your Chevy Bolt! Safe travels!

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Jeff and the entire team were great!

Jeff and the entire team were great! I would recommend chalmers to anyone in the market for a new car

Jeff and the entire team were great!

Jeff and the entire team were great! I would recommend chalmers to anyone in the market for a new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Chalmers Ford and for recommending us to others! We're glad Jeff and the team made your experience a positive one. Enjoy your new car!

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Bad customer and sales services.

Bad customer and sales services.. Sales reps Zachariah doesn't listen to customer. He needs training on getting answers to customer questions.

Bad customer and sales services.

Bad customer and sales services.. Sales reps Zachariah doesn't listen to customer. He needs training on getting answers to customer questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We apologize for the inconvenience. If you'd like to discuss this further, please contact me (Gloria) at 505-890-2217. I look forward to hearing from you soon.

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Fast and easy.

Fast and easy. Everything went smoothly from walking in the door to getting my keys.

Fast and easy.

Fast and easy. Everything went smoothly from walking in the door to getting my keys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Quick lane is usually efficient and clear in its

Quick lane is usually efficient and clear in its scheduling. Din Chalmers Service department can be inconsistent.

Quick lane is usually efficient and clear in its

Quick lane is usually efficient and clear in its scheduling. Din Chalmers Service department can be inconsistent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Good service and courteous .

Good service and courteous . Very knowledgeable and friendly to talk too. Easy to schedule an appointment overall a very good experience to work with..

Good service and courteous .

Good service and courteous . Very knowledgeable and friendly to talk too. Easy to schedule an appointment overall a very good experience to work with..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My Ford App said my battery on my 2023 Explorer was low,

My Ford App said my battery on my 2023 Explorer was low, then my engine light came on. It was the Saturday after Thanksgiving around noon. Tried to get my usual Ford service, but they could not help me until Wednesday. I did not know what to do! I called Chalmers service and gentleman name Dwayne (spelling?) told me to bring it to quick lane. I drove to your quick lane and service adviser Jose Valdivia was so helpful, right away he said they will check out the battery and the engine light on. He mentioned these two issues may be connected. He is very knowledgeable. They took my car in in no time and Ken, and in a little while Ken, the service technician came back and said the battery is ok, that he will take the car in and check the light. He performed diagnostics and the light turned off. What a relief for me! These guys treated me so nice and Jose was so helpful getting things going I was so impressed with how they treated me. I am so happy I can drive the car without having to worry about the engine light. The fact that they immediately took care of my problem on Saturday afternoon and they worked together and went above and beyond to solve the problem, is really impressive. Jose and Ken changed my huge problem into no problem with their kindness and help. They both receive 5 stars from me! Thank you Chalmers Ford!

My Ford App said my battery on my 2023 Explorer was low,

My Ford App said my battery on my 2023 Explorer was low, then my engine light came on. It was the Saturday after Thanksgiving around noon. Tried to get my usual Ford service, but they could not help me until Wednesday. I did not know what to do! I called Chalmers service and gentleman name Dwayne (spelling?) told me to bring it to quick lane. I drove to your quick lane and service adviser Jose Valdivia was so helpful, right away he said they will check out the battery and the engine light on. He mentioned these two issues may be connected. He is very knowledgeable. They took my car in in no time and Ken, and in a little while Ken, the service technician came back and said the battery is ok, that he will take the car in and check the light. He performed diagnostics and the light turned off. What a relief for me! These guys treated me so nice and Jose was so helpful getting things going I was so impressed with how they treated me. I am so happy I can drive the car without having to worry about the engine light. The fact that they immediately took care of my problem on Saturday afternoon and they worked together and went above and beyond to solve the problem, is really impressive. Jose and Ken changed my huge problem into no problem with their kindness and help. They both receive 5 stars from me! Thank you Chalmers Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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First time at this dealership and was highly impressed

First time at this dealership and was highly impressed with my salesman, Zacharias. He was very knowledgeable and patient showing me the availability of what I was looking for.

First time at this dealership and was highly impressed

First time at this dealership and was highly impressed with my salesman, Zacharias. He was very knowledgeable and patient showing me the availability of what I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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Quick and easy service.

Quick and easy service.and I would recommend Chalmers Ford for any future service needs.

Quick and easy service.

Quick and easy service.and I would recommend Chalmers Ford for any future service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

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I have use chalmers ford service for all my ford vehicles

I have use chalmers ford service for all my ford vehicles and have a prepaid 8 year maintenance plan from this site.

I have use chalmers ford service for all my ford vehicles

I have use chalmers ford service for all my ford vehicles and have a prepaid 8 year maintenance plan from this site.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Outstanding team of maintenace techs and managers staff

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