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Chalmers Ford

(911 reviews)
Visit Chalmers Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 7 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (505) 588-4079 (505) 588-4079
Used (505) 588-4065 (505) 588-4065
Service (505) 588-4073 (505) 588-4073

Inventory

See all 597 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
Welcome to Don Chalmers Ford your Albuquerque Ford Dealer! We have a huge selection of new Ford vehicles including the Ford F-150 Explorer Mustang and more. We also have a great selection of pre-owned vehicles. Located just outside of Albuquerque in Rio Rancho we provide the greater Albuquerque metro area with excellent customer satisfaction. Transparency in the sales process is our goal.
Real Value. Real People. Real Simple.

Service center

Phone number (505) 588-4073

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Jay Bowen headshot
Jay Bowen
Body Shop Estimator
Alan Camp headshot
Alan Camp
Service Manager
(0 reviews)
Daniel Capone headshot
Daniel Capone
Sales & Leasing Consultant
Jim Cartwirght headshot
Jim Cartwirght
Sales Manager
Isaac Castillo headshot
Isaac Castillo
Advisor
(0 reviews)
Joshua Chacon headshot
Joshua Chacon
Sales & Leasing Consultant
Ray Chacon headshot
Ray Chacon
Sales & Leasing Consultant
(0 reviews)
Danny Chavez headshot
Danny Chavez
Sales & Leasing Consultant
Matthew Corbin headshot
Matthew Corbin
Sales Manager
Darrel Cubillos headshot
Darrel Cubillos
Parts & Service Director
(0 reviews)
Tom Cullen headshot
Tom Cullen
Fleet / Commercial
Krys Czyzewski headshot
Krys Czyzewski
Sales & Leasing Consultant
Mike Deforest headshot
Mike Deforest
Quick Lane Rio Rancho - Advisor
(0 reviews)
Joseph Diaz headshot
Joseph Diaz
Sales & Leasing Consultant
Ed Elvy headshot
Ed Elvy
Quick Lane Rio Rancho - Manager
(0 reviews)
Dayanara Escarcega headshot
Dayanara Escarcega
Sales & Leasing Consultant
John Fife headshot
John Fife
Sales & Leasing Consultant
Bryan Fruit headshot
Bryan Fruit
Sales & Leasing Consultant
Raymond Gaffney headshot
Raymond Gaffney
Sales Manager
Richard Gatti headshot
Richard Gatti
Advisor
(0 reviews)
Vincent Griego headshot
Vincent Griego
Sales & Leasing Consultant
Kevin Herrity headshot
Kevin Herrity
Sales Manager
Greg Hickey headshot
Greg Hickey
Finance
Adam Housley headshot
Adam Housley
Technology and Training Manager
Deondre Howell headshot
Deondre Howell
Sales & Leasing Consultant
Brandon Jiron headshot
Brandon Jiron
Quick Lane ABQ - Advisor
(0 reviews)
Matthew Jordan headshot
Matthew Jordan
Sales & Leasing Consultant
Daniel Lopez headshot
Daniel Lopez
Body Shop Manager
JC Lucero headshot
JC Lucero
Advisor
(0 reviews)
Anne Marie Martinez headshot
Anne Marie Martinez
Finance
Erik Martinez headshot
Erik Martinez
Parts Counter
Nike Martinez headshot
Nike Martinez
Parts Counter
Lance Navarro headshot
Lance Navarro
Quick Lane Rio Rancho - Advisor
(0 reviews)
Tanner Nelson headshot
Tanner Nelson
Advisor
(0 reviews)
Eddy Owens headshot
Eddy Owens
Body Shop Estimator
Juan Pohl headshot
Juan Pohl
Quick Lane Rio Rancho - Manager
(0 reviews)
Mike Ramirez headshot
Mike Ramirez
Sales & Leasing Consultant
Chris Reyes headshot
Chris Reyes
Sales & Leasing Consultant
Melvin Rosas headshot
Melvin Rosas
Advisor
Michell Royle headshot
Michell Royle
Sales & Leasing Consultant
Monika Samaniego headshot
Monika Samaniego
Sales & Leasing Consultant
Mateo Sanchez headshot
Mateo Sanchez
Sales & Leasing Consultant
Jackie Sidden headshot
Jackie Sidden
Finance Manager
Tony Sifuentes headshot
Tony Sifuentes
Sales & Leasing Consultant
Justin Silva headshot
Justin Silva
Body Shop Estimator
MJ Soto headshot
MJ Soto
Sales & Leasing Consultant
Ken Willard headshot
Ken Willard
Sales & Leasing Consultant

Reviews

(911 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chalmers Ford from DealerRater.

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Ray was very helpful and patient with our selection after

Ray was very helpful and patient with our selection after looking at multiple vehicles. He was willing to work with us.

Ray was very helpful and patient with our selection after

Ray was very helpful and patient with our selection after looking at multiple vehicles. He was willing to work with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Live out of town but was able to fix problem same day.

Live out of town but was able to fix problem same day.Was very grateful for prompt professional service.

Live out of town but was able to fix problem same day.

Live out of town but was able to fix problem same day.Was very grateful for prompt professional service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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The young man in office was excellent.

The young man in office was excellent. Great customer service.. only I was surprised that we had an appointment at 09:00 am and didn’t leave till about 11:am. I saw people that didn’t have appointments got seen and they were out the door.

The young man in office was excellent.

The young man in office was excellent. Great customer service.. only I was surprised that we had an appointment at 09:00 am and didn’t leave till about 11:am. I saw people that didn’t have appointments got seen and they were out the door.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Chalmers Ford maintenance has a solid and honest work

Chalmers Ford maintenance has a solid and honest work ethic. They don't try and up-sale unneeded maintenance or parts. Actually over almost 25 years of using them only once did I have to have them re-do a fix at their time and cost with no arguments. Having been an aircraft maintenance tech and in my youth doing my own car maintenance I understand that sometimes even after having performed maintenance on something it can and might "break" again due to no fault on my part. It happens. Dealing with their maintenance department has almost always been a easy unstressful experience.

Chalmers Ford maintenance has a solid and honest work

Chalmers Ford maintenance has a solid and honest work ethic. They don't try and up-sale unneeded maintenance or parts. Actually over almost 25 years of using them only once did I have to have them re-do a fix at their time and cost with no arguments. Having been an aircraft maintenance tech and in my youth doing my own car maintenance I understand that sometimes even after having performed maintenance on something it can and might "break" again due to no fault on my part. It happens. Dealing with their maintenance department has almost always been a easy unstressful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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Gratvplace makes you fell like home ,not pressured to buy

Gratvplace makes you fell like home ,not pressured to buy ,free coffee and stacks, and clean restrooms

Gratvplace makes you fell like home ,not pressured to buy

Gratvplace makes you fell like home ,not pressured to buy ,free coffee and stacks, and clean restrooms

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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I was treated very well this time, much better compared

I was treated very well this time, much better compared to my last experience here.

I was treated very well this time, much better compared

I was treated very well this time, much better compared to my last experience here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Luis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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Always a friendly place and the job gets done in a great

Always a friendly place and the job gets done in a great time when needed...

Always a friendly place and the job gets done in a great

Always a friendly place and the job gets done in a great time when needed...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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Don Chalmers workers were nice and respectful effecent

Don Chalmers workers were nice and respectful effecent knowlegable had conversations with them this made us feel like we were part of the family

Don Chalmers workers were nice and respectful effecent

Don Chalmers workers were nice and respectful effecent knowlegable had conversations with them this made us feel like we were part of the family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Estevan, thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!

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Fast professional service.

Fast professional service.. oil change, tire rotationand all systems checked and all fluides filled in about one hour.

Fast professional service.

Fast professional service.. oil change, tire rotationand all systems checked and all fluides filled in about one hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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Quick Lane Rio Rancho has always been my to go to place,

Quick Lane Rio Rancho has always been my to go to place, everyone has always been helpful and kind. Thank you to all!!!

Quick Lane Rio Rancho has always been my to go to place,

Quick Lane Rio Rancho has always been my to go to place, everyone has always been helpful and kind. Thank you to all!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Hendrik, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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See all 911 reviews