Chalmers Ford

Really nice and respectful and fast to get back your car. And communication on point.

Wouldn't budge at all -- not one penny-- on the price of a used truck. The engine had just blown on my wife's car so we were in quite a pickle to get something fast. Wouldn't even fix the broken tail light, saying they'll only fix safety-related items (which a tail light IS a safety item). Got into the finance guy's office; he was nice and friendly until we didn't want the warranty and then he became really surly and VERY aggressive questioning why we didn't it and wouldn't take no for an answer. He finally gave it to us "for free". Then to get a couple minor things fixed they want me to leave the truck all day -- things that would take them 15 minutes. I have a mechanic friend who used to work in used cars at Chalmers Ford and he said they're terrible about agreeing to fix anything. I'm not one to argue, so we just sat through the necessary process and bit our tongues and let our words warn others after the fact. We won't go back.

Since I left my F250 King Ranch at Chalmers Ford, I have received 4 or 5 calls from Nick Briggs. I presented a problem which, seemingly, sounds ‘crazy’. The dealership from which I purchased it could not accurately fix the problem, they could not replicate the symptoms. Nick listened to me, reproduced the symptoms, and called to confirm hus progress!

Diego kept me up to date and was very professional. I definitely will be taking my car back to him if I have any other issues.

This is a really great dealership. A great place to go when you need to be treated well and problems both big and small handled with care and efficiency. Their service department second to none.

Trevor is awesome! Highly recommend him for your service rep! He has you in mind when taking care of your auto.

Took my 2013 Ford F-150 in for brake service and Brandon, my service advisor, handled everything with professionalism. Would not hesitate to return. Excellect service and communication.

Isaiah Armilo helped me with both new car purchases and he was fantastic. He is to be commended for his kindness and expertise. I believe he is a great human being and outstanding to work with. Also, Michael Trujillo was very helpful in my first purchase. Jickie Sidden was fantastic as my finance officer. She also is a wonderful person to deal with when buying a vehicle. Chalmers Ford has really stepped up better in the last few years. Thank you.

Chalmers Ford dealership in Rio Rancho, was so wonderful being greeted at the door, Tony was wonderful salesman, I have been looking for a Chevy Bolt, and they had one very affordable. The Dealership is like no others I been to in the pass. I felt very comfortable. All I can say is thank you. Sincerely Mark Plante

Jeff and the entire team were great! I would recommend chalmers to anyone in the market for a new car