Reviews
Gret customer service.
Gret customer service. Honest friendly. People who care deeply about their company, and service to peoples vehicles. Very honest workers.
Gret customer service.
Gret customer service. Honest friendly. People who care deeply about their company, and service to peoples vehicles. Very honest workers.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional, the service advisors are always
Very professional, the service advisors are always helpful and knowledgeable. They are fast at getting your car done and back to you.
Very professional, the service advisors are always
Very professional, the service advisors are always helpful and knowledgeable. They are fast at getting your car done and back to you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have been here for 28 years.
I have been here for 28 years. Brandon in service was awesome. All was very good
I have been here for 28 years.
I have been here for 28 years. Brandon in service was awesome. All was very good
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very happy with the overall experience.
Very happy with the overall experience. Ken Willard is the best! We use him for all our vehicle purchases. Jackie was great as well. They got me in and out in a timely manner. Will keep recommending them.
Very happy with the overall experience.
Very happy with the overall experience. Ken Willard is the best! We use him for all our vehicle purchases. Jackie was great as well. They got me in and out in a timely manner. Will keep recommending them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Chalmers Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Repairs performed very professionally and done very well
Repairs performed very professionally and done very well we are pleased. As well Trevor managed the job very well we appreciate the loaner car.
Repairs performed very professionally and done very well
Repairs performed very professionally and done very well we are pleased. As well Trevor managed the job very well we appreciate the loaner car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Fast, efficient, helpful.
Fast, efficient, helpful. Great service, Explained which services were preformed on my Ford Maverick truck.
Fast, efficient, helpful.
Fast, efficient, helpful. Great service, Explained which services were preformed on my Ford Maverick truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Fast and quick service friendly employees and good
Fast and quick service friendly employees and good customer care and support good place to get your service done
Fast and quick service friendly employees and good
Fast and quick service friendly employees and good customer care and support good place to get your service done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
(YES 5 STARS- Read whole review) The tech left oily
(YES 5 STARS- Read whole review) The tech left oily finger and hand prints all over the car, even in places they wouldn't have been working. They left one of the trim piece mounting clips undone so the trim is not fully secure. Now, that being said... Everyone else I delt with were absolutely awesome! Ace Cooley (Sales person) 10/10, Jackie (finance) 10/10, Nick (parts) 9/10, Nate (Service Advisor) 11/10 (yes 11/10). Nate was not involved in my situation at all and had me dumped on him by some random lady walking through service when I asked for Nick because she didnt listen when we asked for Nick and said we must be looking for Nate. Nick was at lunch so Nate ran around for nearly 1/2 an hour tracking down paperwork, keys and making sure we were satisfied with the work. He was gracious about it too. We told Nate to not worry about the trim panel as we would take care of it since he had already done more than enough to help us. Ace had the car ran back through detail for a quick wash to remove the prints. This is our first time dealing with Don Chalmers Ford in Albuquerque and it was such a pleasant experience. I have bought five cars from Ace Cooley at several different dealerships and will continue to follow him wherever he goes, but I really hope that the next time I need a new (always used) car that he is still at Don Chalmers Ford.
(YES 5 STARS- Read whole review) The tech left oily
(YES 5 STARS- Read whole review) The tech left oily finger and hand prints all over the car, even in places they wouldn't have been working. They left one of the trim piece mounting clips undone so the trim is not fully secure. Now, that being said... Everyone else I delt with were absolutely awesome! Ace Cooley (Sales person) 10/10, Jackie (finance) 10/10, Nick (parts) 9/10, Nate (Service Advisor) 11/10 (yes 11/10). Nate was not involved in my situation at all and had me dumped on him by some random lady walking through service when I asked for Nick because she didnt listen when we asked for Nick and said we must be looking for Nate. Nick was at lunch so Nate ran around for nearly 1/2 an hour tracking down paperwork, keys and making sure we were satisfied with the work. He was gracious about it too. We told Nate to not worry about the trim panel as we would take care of it since he had already done more than enough to help us. Ace had the car ran back through detail for a quick wash to remove the prints. This is our first time dealing with Don Chalmers Ford in Albuquerque and it was such a pleasant experience. I have bought five cars from Ace Cooley at several different dealerships and will continue to follow him wherever he goes, but I really hope that the next time I need a new (always used) car that he is still at Don Chalmers Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to Andy Strebe our General Manager at 505.890.2201 so we can assist you further.
Always ready, professional, quick, and helpful.
Always ready, professional, quick, and helpful. They are wonderful about telling you whether you need something right away or can wait a while and monitor the situation.
Always ready, professional, quick, and helpful.
Always ready, professional, quick, and helpful. They are wonderful about telling you whether you need something right away or can wait a while and monitor the situation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Did not have a appointment they got me in did not have to
Did not have a appointment they got me in did not have to wait very long
Did not have a appointment they got me in did not have to
Did not have a appointment they got me in did not have to wait very long
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Robert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!