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Randall Ford

(596 reviews)
Visit Randall Ford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (855) 963-2616 (855) 963-2616
Used (833) 918-6005 (833) 918-6005
Service (888) 406-2240 (888) 406-2240

Inventory

See all 285 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2024.
Proudly serving the community since 1908, we are the 4th oldest Ford dealerships in the country—trusted for generations. As a family-owned business, we’re dedicated to offering exceptional service and personalized attention, whether you’re looking for a new or pre-owned vehicle, financing options, or expert maintenance. Our mission is simple: to provide you with an honest, stress-free experience and build lasting relationships with our customers. When you visit us, you’re not just a customer—you’re part of the family. That’s why our customers continue to recommend us to their friends and family, year after year.
Serving Fort Smith since 1908.

Service center

Phone number (888) 406-2240

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Randall Ford from DealerRater.

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Had great help with Danial black.

Had great help with Danial black. He was very nice and helped us all the way till the end.

Had great help with Danial black.

Had great help with Danial black. He was very nice and helped us all the way till the end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Daniel Black was our salesman and he did an outstanding

Daniel Black was our salesman and he did an outstanding job. We highly recommend him. We purchased a 2025 F250 XLT. Great job, Daniel!

Daniel Black was our salesman and he did an outstanding

Daniel Black was our salesman and he did an outstanding job. We highly recommend him. We purchased a 2025 F250 XLT. Great job, Daniel!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We had an amazing buying experience with Daniel Black!

We had an amazing buying experience with Daniel Black!!! 2 vehicles in one day!! He was so kind and patient with us!

We had an amazing buying experience with Daniel Black!

We had an amazing buying experience with Daniel Black!!! 2 vehicles in one day!! He was so kind and patient with us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Daniel black is the best sales man very polite and

Daniel black is the best sales man very polite and respectful listens and works with you ain’t like all the pushy sales people that just wanna make a sale

Daniel black is the best sales man very polite and

Daniel black is the best sales man very polite and respectful listens and works with you ain’t like all the pushy sales people that just wanna make a sale

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great buying experience.

Great buying experience. Was able to do everything before traveling to dealership and show up and sign final docs.

Great buying experience.

Great buying experience. Was able to do everything before traveling to dealership and show up and sign final docs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Daniel Black was amazing to work with!

Daniel Black was amazing to work with! He made my experience so easy and worthwhile.

Daniel Black was amazing to work with!

Daniel Black was amazing to work with! He made my experience so easy and worthwhile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Randy was able to schedule me in a good time and got me

Randy was able to schedule me in a good time and got me in promptly. The maintenance was top notch and thorough. I was able to thank both Randy and the technician for the exceptional service.

Randy was able to schedule me in a good time and got me

Randy was able to schedule me in a good time and got me in promptly. The maintenance was top notch and thorough. I was able to thank both Randy and the technician for the exceptional service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very polite and respectful place and explain everything

Very polite and respectful place and explain everything really well I give it a 10

Very polite and respectful place and explain everything

Very polite and respectful place and explain everything really well I give it a 10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always great service.

Always great service. Easy, on-line scheduling. Friendly, comfortable waiting area with vending machines and free coffee and water!

Always great service.

Always great service. Easy, on-line scheduling. Friendly, comfortable waiting area with vending machines and free coffee and water!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service department was prompt to set up my

The service department was prompt to set up my appointment and quick with the installation of the brakes. The day after I heard a strange noise from the wheel well and the service manager took care of the issue quickly and at no additional charge.

The service department was prompt to set up my

The service department was prompt to set up my appointment and quick with the installation of the brakes. The day after I heard a strange noise from the wheel well and the service manager took care of the issue quickly and at no additional charge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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