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Randall Ford

(598 reviews)

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(598 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Randall Ford from DealerRater.

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Set a service appointment, waited the 12 days, morning of the appointment I came in to be told they forgot to order the part and I would have to come back another day. As someone who works until 4 am, coming in for electrical service they only schedule for the mornings is not an option. How can you forget to order a part for 12 days?

Set a service appointment, waited the 12 days, morning of the appointment I came in to be told they forgot to order the part and I would have to come back another day. As someone who works until 4 am, coming in for electrical service they only schedule for the mornings is not an option. How can you forget to order a part for 12 days?

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Terrible experience buying a used vehicle . We bought a vehicle as is and nothing was checked before taking it off the lot.

Terrible experience buying a used vehicle . We bought a vehicle as is and nothing was checked before taking it off the lot.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had great help with Danial black. He was very nice and helped us all the way till the end.

Had great help with Danial black. He was very nice and helped us all the way till the end.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Daniel Black was our salesman and he did an outstanding job. We highly recommend him. We purchased a 2025 F250 XLT. Great job, Daniel!

Daniel Black was our salesman and he did an outstanding job. We highly recommend him. We purchased a 2025 F250 XLT. Great job, Daniel!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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We had an amazing buying experience with Daniel Black!!! 2 vehicles in one day!! He was so kind and patient with us!

We had an amazing buying experience with Daniel Black!!! 2 vehicles in one day!! He was so kind and patient with us!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great buying experience. Was able to do everything before traveling to dealership and show up and sign final docs.

Great buying experience. Was able to do everything before traveling to dealership and show up and sign final docs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Daniel black is the best sales man very polite and respectful listens and works with you ain’t like all the pushy sales people that just wanna make a sale

Daniel black is the best sales man very polite and respectful listens and works with you ain’t like all the pushy sales people that just wanna make a sale

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Daniel Black was amazing to work with! He made my experience so easy and worthwhile.

Daniel Black was amazing to work with! He made my experience so easy and worthwhile.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Randy was able to schedule me in a good time and got me in promptly. The maintenance was top notch and thorough. I was able to thank both Randy and the technician for the exceptional service.

Randy was able to schedule me in a good time and got me in promptly. The maintenance was top notch and thorough. I was able to thank both Randy and the technician for the exceptional service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very polite and respectful place and explain everything really well I give it a 10

Very polite and respectful place and explain everything really well I give it a 10

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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