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Automax Del City

(1,407 reviews)
Visit Automax Del City
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2016 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(855) 802-8183 (855) 802-8183

Reviews

(1,407 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax Del City from DealerRater.

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Repair

Steve is great and so was the coffee. Thank you for the great service department. Repair is done and the team even cleaned my car. A nice added bonus. Keep it up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service depart

Great service department team and they go the extra mile to make it worth the trip. Thank you for the ride back to work as well. A plus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Used Car Buyer Beware

Do Not buy from here. Or at least don't deal with Reggie. He lied straight to my face and told me the car was driven by dealership only. They included the Carfax in my closing paperwork and it was a repossession. Told me the car had never been smoked in, but I looked up the former owner on Facebook and there she is... cigarette in hand. He tried to sell me a manual car at first and I just said no, I don't want a manual. He laughed and said "oh, you can't drive a manual?! we can teach you". No, I can drive a manual, I'm not buying a manual, there's a difference. When asked for my phone number he automatically cuts me off and tries to start off with Saying "405" area code, which had he paid attention and listened, he would have known I was from out of town and do not have the same area code. I actually found the car on Carfax, get to the dealership, and they have a different price listed, said they can't honor the Carfax price, yet messaged me through the Carfax website and included the Carfax paperwork. I had been talking with another salesperson the week before, as I was coming in from out of town, I honestly think they raised the price of the car bc they knew I was interested and coming in to look at it. LOL what a scam. I should have got up and left, but instead I stayed through 3 hours of hackling and ended up with the car but paying too much for it. Window tint and car mats are on buyer here. They had some cheap black rubber Automax mats in there that Reggie thought were great. He also said they don't tint windows there. He acted like I was taking his right arm when I said he needed to fill up the tank. Did I mention they threw in a free oil change and fill up? LOL again, I am from out of town so I would be driving 100 miles for it. Great car, horrible salesperson. Go to another Hyundai Dealer, there are plenty of them around.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer service and quick service

Very friendly customer service and the waiting room is very comfy and always well groomed, and they also have quick service. Thank you for your service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

Scott was friendly and professional. The car was serviced and cleaned quickly. Everything was explained throughly and understandable. We will continue to have our car serviced at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good Service Dept.

Brought my 2012 Hyundai in for the 52,500 mile service and arrived a few minutes early. Took it in and I went to wait in the waiting room. Came to get me within an hour (as I was told to expect) and the car was in great shape.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dependable

Went for an oil change and asked them to check out what I described as a clattering sound. Turns out, the poor car was almost out of oil. I was advised to keep an eye on it as it seems to be burning oil now with 108,000+ miles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

bought a used car

manager worked with me to get me in the car I really wanted. I would look there again in the future for a car used or new.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oil change

Appointment made for my convenience, very polite service, and fast oil change. Provided complimentary snacks (donuts, popcorn, cappuccino, coffee, bottled water) with a friendly atomosphere while waiting on service. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly and fast service.

Brought my car in for a leak and couldn't fix had to get new tire and they had one in stock they got it on pretty fast considering I didn't have a appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.